NHTSA Complaint #11350706 — 2016 RAM 1500

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE REVERSING, THE POWER STEERING SEIZED AND THE VEHICLE FAILED TO TURN. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AN UNSPECIFIED CIRCUIT BOARD WAS NOT RESPONDING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *DT*DT CONSUMER STATED WIRE WAS CHEWED AND PROBLEM RESOLVED. HE WOULD LIKE TO REMOVE/DELETE THE COMPLAINT.*JB*JB*DT*JB