2016 RAM 1500 Steering Problems

286 NHTSA complaints on file

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All Steering Complaints — Page 4

#11557490 |
The contact owns a 2016 Ram 1500. The contact stated while driving 25–35 MPH, the vehicle lost power steering functionality. The contact was able to drive the vehicle to the residence. The contact stated that an unknown warning light was illuminated after the failure. The contact called the local dealer and was informed that a diagnostic test was needed; however, the vehicle was not diagnosed or repaired. The contact stated that failure was related to NHTSA Action Number: RQ23003(Steering). The manufacturer was not contacted. The failure mileage was approximately 80,000.
#11557181 |
I believe my electronic power steering is malfunctioning. There are no indicator lights on the dash but the power steering is difficult to steer. It began intermittently but now is difficult to turn the wheel at all times. My 2016 ram now has approximately 102,000 miles on it. At this point I am unable to use the vehicle because of the loss of power steering.
#11556714 |
I’ve been experiencing a loss of power steering in colder temperatures. Nearly impossible to drive.
#11556536 |
Power steering issue. Truck suddenly very hard to steer, especially at low speeds
#11556113 |
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 73,000.
#11555934 |
Power steering becomes stiff intermittently.
#11553742 |
The contact owns a 2016 Ram 1500. The contact stated while making a turn from a complete stop, the vehicle lost power steering functionality. The contact pulled to the side of the road. The contact stated that he continued driving, and the vehicle regained power steering functionality while driving. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The vehicle was taken to the dealer, who informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,333.
#11552957 |
Loss of power steering making it hard to steer at low speeds. Power steering on and off intermittently making steering to feel jerky.
#11552759 |
Power steering failed without warning which rendered the vehicle immobile.
#11550288 |
The electric power steering system went out while driving. The truck had been checked for codes that day which indicated a possible need to replace the egr valve but nothing about power steering. I was in a parking lot and was able to pull into a space but was unable to get home.
#11549507 |
Im loosing complete steering capabilty on my truck, it’s scary to drive it. I want to know if my truck its one of the one with the posible steering circuit board contamination. almost got into a wreck.
#11548789 |
My electronic power steering stopped working without warning. It is only happening when it’s cooler outside. When the weather is warm it hasn’t been an issue. Now that it’s fall it’s happened again. The first time it happened I shut off the truck and restarted it and it was fine for about a month. But now today the problem hasn’t resolved by restarting it. The dash now indicates “service power steering”. The vehicle is not driveable without power steering.
#11547875 |
Vehicle will lose all power steering without warning, and in a pattern that I cannot predict. First time it happened I was towing a trailer through the mountains and was in the middle of a curve, nearly causing me to wreck. It then went away after turning the truck off, however it is continuously happening at random moments now and it’s to the point I’ve had to park the truck because of the liability. I have not had it inspected by a shop yet, but will have it done in the near future.
#11547418 |
Approximately 6 months ago vehicle started to experience intermittent loss of power steering. Problem would come and go without warning, In the past 60 days problem is no longer intermittent and steering is difficult at all times while driving or parked. Problem seems consistent with that NHTSA Campaign ID Number 16V167000 / Manufactures campaign Number S19.
#11545437 |
The contact owns a 2016 Ram 1500. The contact stated that while driving at slow speeds, the steering wheel became firm and difficult to maneuver. No warning lights was illuminated. The vehicle was not diagnosed or repaired. An undisclosed dealer was notified of the failure and an appointment was scheduled. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacture was not notified of the failure. The failure mileage was approximately 75,000.
#11542540 |
As i was driving the gage cluster went blank and immediately the power steering went out on the vehicle. Very difficult to turn.
#11542074 |
electrical power steering keeps turning on causing stiffness at at the wheel. it also causes the vehicle to pull to hard to the right even after alignment. vehicle has been taken to dealership and was quoted over $4000 for parts due to "faulty grounding at motherboard"
#11541107 |
Power steering will fail intermittently, sometimes for days at a time. Steering becomes difficult at all speeds and failure occurs without warning. Attached is a deposit receipt for 25% of a ram dealer quoted $2,500 steering rack repair for this issue.
#11541310 |
The power steering on my 2016 Ram failed and I was unable to move the steering wheel at all. The truck only has 45,000 miles on it! The safety of myself and others were put at risk because I had zero control over my steering wheel since I couldn’t move it. I took it to the Ram dealership to have it looked at. I had to have the entire steering system replaced (steering rack, etc). The dealership had no idea why this happened. They have never seen this issue before and they attributed the issue to a ‘faulty system’. The fix cost me $4500! I contacted MOPAR to see if they’d make this right and they blew me off since my specific Ram does not have a recall currently even though other Rams have had recalls for this exact issue. There weren’t any warning lights until the steering wheel quite...
#11540607 |
Over the past months, we've been hearing what could best be described as a grinding noise from the steering, heard on any light nudge of the steering wheel, at speeds of about 35MPH and up, intensifying at higher speeds. While the sound is rather faint, it is our impression that over time it's been intensifying. We inspected the wheel hubs, which seem to be fine. We therefore believe it's quite likely the noise is coming from the steering rack (our model is equipped with an electric power assist steering). Searching online in an effort to learn if anyone else has been having similar issues, we found out that there's an ongoing investigation of steering issues related to RAM 1500 that includes 2016 models. We therefore decided to report our issue here.
#11539766 | Crash
The contact owns a 2016 Ram 1500. The contact stated that while driving at at 25 MPH, the steering wheel tightened without warning. The contact used excessive force to untighten the steering wheel; the power steering assist returned to normal operation. The contact replaced the ball joints, inner tie rods, and several other parts in the vehicle after the failure. A year after the initial failure, the contact stated that while driving at 50 MPH, the same failure occurred again without warning. Due to the failure, the contact hit a a curb and damaged the front end of the vehicle. The air bag did not deploy; the contact was not injured. A police report was not filed. The vehicle was towed to his home where it remained in his possession. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering); however, the manufacturer was notified of the failure and informed...
#11539487 |
Complete loss of power steering. Occasional steering lock and takes a forceful pressure on the steering wheel to allow movement. Service power steering light is flashing on the dash with DTC's indicating module is bad. Loud grinding can be heard when turning left.
#11539177 |
The power steering intermittently goes out. It may work for a few seconds then stop working. Even turning the steering wheel you can feel it come and go. Dodge dealer informed me there are no recalls and I would be charged ??
#11538508 |
The power steering in my 2016 ram pick up truck has started to go intermittently on and off. Sometimes it feels like it’s catching on some thing when it goes out and then it comes right back on. Other times it is completely inoperable. This occurs for a couple days at a time and then the power steering will work for a period of 1 to 2 weeks before acting up again. I have also noticed a squeaking sound when turning the wheel to the right every now and then. I did take the truck in to the dealership however, on the day that I did, the power steering was working correctly, therefore, they were unable to diagnose anything. They stated that the power steering was working as it should. because of how random the power steering goes out, it is near impossible for me to get it to the...
#11538119 |
Power steering system failed with 108500 miles. Unable to turn wheel back to center without fighting it. Almost caused me to crash twice.
#11537585 |
Power steering failed intermittently several times while driving . I've been told the electronic steering rack failed and needs replaced but the garage is still trying to find the proper rack so repairs haven't been made yet .
#11537651 |
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the steering wheel became stiff. The vehicle was driven to the residence and parked. The power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.
#11537774 |
The contact owns a 2016 Ram 1500. The contact stated while starting the vehicle, the message "Service Power Steering" was displayed. The contact stated that the steering wheel was very difficult to turn. The vehicle was towed to an independent mechanic and was diagnosed and determined that the power steering control module (PSCM) had failed. The contact was informed that the PSCM and the rack and pinion needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
#11537777 |
The electric power steering failed on my 2016 Ram 1500. There was no warning the system had a problem. I had to have the entire power steering unit replaced at a cost of $2200.
#11537480 |
The contact owns a 2016 Ram 1500. The contact stated that upon starting the vehicle, the vehicle was difficult to maneuver. The contact stated that the steering wheel was firm. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V167000 (Steering), but the VIN was not included. Upon further investigation, the contact became aware of NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure but was unable to assist. The failure mileage was 62,000.
#11537132 |
The contact owns a 2016 Ram 1500. The contact stated while driving 25 MPH out of the driveway, the steering wheel become firm. There was no warning light illuminated. The vehicle was taken to an independent mechanic who stated the steering wheel coupler needed to be replaced. The dealer was contacted and stated that there was no recall for the failure. The vehicle was not repaired due to parts not being available. The manufacturer was contacted but no assistance was provided. The failure mileage was 80,000.
#11537136 | Crash
The Traction control flashed immediately before the wreck so my assumption is there was a traction lock malfunction. The road was wet due to rain. My husband was driving 55 mph when the truck's steering locked and we ended up in the right side ditch where we hit an electric power pole. My husband had several fractured ribs. My right lower arm was broken, required surgery and a week long stay in the hospital. They put a rod with screws into my arm. The truck was totally destroyed according to our insurance company.
#11537169 |
I lost my power steering 8/22. I drove a while without it. The steering did not freeze up. I had to wait several months for the part to come in. A non-dealer mechanic repaired the steering. I am reporting this after reading about others who had the same problem.
#11537185 |
The electronic steering in this truck seemed to have malfunctioned in December 2022. The truck had approximately 60,000 miles on the odometer. It seems that the power steering is failing to assist with steering efforts, making it more difficult to safely steer the truck. The steering wheel does not return to center on its own, takes more effort to move the wheel, and at some degrees of the steering wheel, seems to not work at all. Sometimes the steering wheel seems to "skip" as well, depending on the position. It happened randomly but the only difference was after a big snow storm. The truck did not travel through deep snow but the roads were wet from clean up/salt. The only things that seem to maybe help are wiggling the plug on the ESC or getting a car wash - but then it still does not go back to normal, just...
#11537039 |
The contact owns a 2016 Ram 1500. The contact stated while reversing, the steering wheel became firm with the "Steering Failure" message displayed. The vehicle was taken to an independent mechanic who informed the contact that the electric power steering module needed to be replaced. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 100,300.
#11535990 |
A recall was made for manufacture dates ending in 9-2015. My truck is 10-15 and exhibits the same loss of power steering at low speed as this recall. Chrysler advises me to take it to the dealer and pay out of my pocket for their, obvious, defective build.I have seen numeroys complaints regarding vehicles outside the stated MD of this recall
#11530932 |
The vehicle is starting to lose power steering function. The vehicle is at 102,000 miles. This is happening any time I turn my wheel. This is a very hazardous safety issue. This issue has not been seen by any other professionals. It just started happening a couple weeks ago. I called the dealership and they said my Vin was not part of the Dodge Ram 1500 year 2015 -2016 recall. I called the manufacturer and they told me it could be a recall soon. But until then I'm to get it looked at and get it fixed. If the recall is a thing soon they will reimburse me my money.
#11530758 |
Steering stopped working while driving. Previous year had a recall for this issue and my truck was not included. This is an ongoing problem and the part needed to fix it is unavailable.
#11527315 |
LOSS OF POWER STEERING
#11524641 |
The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH, the steering wheel started shaking abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the vehicle was aligned; however, the failure persisted. The vehicle was taken to an independent mechanic and the upper control arms were replaced; however, the failure persisted. The contact stated that the tires were replaced but the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 147,112.
#11522998 |
Steering stiffens up and makes it hard to turn at lower speeds. There is a recall on rams from 2015-2019 for this exact problem that being a failure in the EPS system.
#11521581 |
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH and making a right turn, the vehicle lost power steering functionality, causing the steering wheel to become firm. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 69,000.
#11518328 |
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the low power steering fluid warning light illuminated then the steering wheel seized. The contact stated that she was able to maneuver the vehicle off the road. The contact notified the dealer and was advised to bring the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that power steering control module and the steering rack assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the VIN was not included in a recall. The failure mileage was approximately 40,000.
#11517730 |
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn’t turn without a lot of force.
#11514526 |
My truck was fine up until last week and the service steering assembly light came on , and was only on briefly , and then here on Monday, I'm driving on the highway and all of a sudden all my lights start flickering , and No Bus was triggered , I was able to get it back to town and brought it to my local dodge dealer , that has confirmed that the electric steering rack has malfunctioned due to a short on the internal module. So we're wondering if it's potentially a recall for this sort of thing doesn't happen from what they know and I'm told. And as a side note I put my location in Alaska HOWEVER! I'm actually located in alberta Canada and this was the only way ronget my form submitted and everything canadian brings me to nhtsa. Thank you.
#11514406 |
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the steering wheel became firm without warning. The contact used excessive force to steer the vehicle. Overtime, the failure became more frequent with an abnormal, clicking noise coming from the steering column. The dealer nor the manufacturer were notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.
#11512998 |
At about 75,000 miles, the BRAKE, ABS and Traction Control lights on my dash came on intermittently. Shortly thereafter, they said on indefinitely. I have had diagnostics run and the shop confirmed that the Hydraulic Control Unit (HCU) and/or ABS Control Module has failed. I was told by the Dodge dealership that this is a known issue with Ram trucks of this generation and they have replaced countless HCUs/ABS Control Modules. These failures cause the ABS system to no longer function. It also disables cruise control. I understand NHTSA has already opened an investigation into a similar issue with heavy duty 2017-2018 Ram trucks, but this problem is common among 2016 models AND 1500 (not just the 2500 or 3500). I have encountered innumerable people online with this exact same problem. The dealership wants $2,000.00 for the repair.
#11511453 |
I was driving vehicle and my power steering stopped working. My steering wheel is stiff and extremely hard to move left and right. I’m in shock this happen as the vehicle was moving.
#11508625 |
Electric power steering stopped working while parked at a stop light. No previous indication that it was going to go out. No dash indicators. Had to drive home with no power steering with my family in the vehicle. No accident caused. Took the vehicle to a dealer where they informed we needed a new pack and pinion. Ordered one through the dealership and waited 4 months for one before having to move out of state. Got to new state and contacted a dealer who also said they are still on back order and do not know when they will be available. This is a primary vehicle of ours and to not get be able to get ahold of a part because everyone else seems to be having the same problem is very frustrating and inconvenient and a cause of concern. We cannot drive our vehicle without it being unsafe. We...
#11506903 |
My EPS is cutting out intermittently Driving some time power steering is there and some times not looked it up on line and other vehicle from same year and manufacturer have the same problem and they have been recalled but for some reason not others

Other 2016 RAM 1500 Problem Areas

Engine 281 complaints Service Brakes 206 complaints Power Train 197 complaints Fuelpropulsion System 180 complaints Electrical System 172 complaints Unknown Or Other 121 complaints Vehicle Speed Control 96 complaints Fuel System Diesel 77 complaints Suspension 63 complaints Engine And Engine Cooling 51 complaints Air Bags 46 complaints Structurebody 30 complaints Exterior Lighting 17 complaints Service Brakes Hydraulic 16 complaints Seat Belts 12 complaints Wheels 12 complaints Forward Collision Avoidance Adaptive Cruise Control 10 complaints Forward Collision Avoidance Automatic Emergency Braking 10 complaints Latcheslockslinkages 8 complaints Electronic Stability Control Esc 7 complaints Fuel System Gasoline 5 complaints Visibilitywiper 5 complaints Service Brakes Airantilockabs Warning Light 4 complaints Tires 4 complaints Latcheslockslinkagestailgatelatch 3 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 3 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 3 complaints Tirespressure Monitoring And Regulating Systems 3 complaints Vehicle Speed Controlcruise Control 3 complaints Engine And Engine Coolingexhaust System 2 complaints Engine And Engine Coolingexhaust Systememission Control 2 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 2 complaints Equipment 2 complaints Fuel System Dieseldeliveryfuel Pump 2 complaints Fuel System Otherdeliveryfuel Pump 2 complaints Seats 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 2 complaints Structure 2 complaints Structurebodytailgate 2 complaints Back Over Prevention Sensing System Camera 1 complaint Back Over Prevention Warnings 1 complaint Electrical System Integrated Trailer Brake Control 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systeminstrument Panelfuel Gauge 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingengine 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Exterior Lightingheadlights 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Gasolinedeliveryhoses Linespiping And Fittings 1 complaint Fuel System Otherfuel Filter 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Seat Beltsfront 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Steeringelectric Power Assist System 1 complaint Structurebodydoorhinge And Attachments 1 complaint Suspensionfrontspringsair Suspension System 1 complaint Suspensionrearaxlespindle 1 complaint Tiressidewall 1 complaint Traction Control System 1 complaint Vehicle Speed Controlthrottle 1 complaint Visibilitysunmoon Roof Assembly 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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