2016 RAM 1500 Steering Problems

My power steering assist failed. This put my life and my kids lives at risk, as well as anyone else on the rroad.

The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 10 MPH, the steering wheel seized. The contact attempted to turn the steering wheel and heard an abnormal buzzing sound. The contact stated that the "Steering Wheel" symbol with an exclamation point was displayed on the instrument panel. The contact stopped and turned off, and restarted the vehicle to attempt to reset the steering assist; however, the vehicle to return to normal functionality. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the electric power steering assist had failed and needed to be replaced. The mechanic informed the contact that there was a recall related to the failure, NHTSA Campaign Number: 16V167000 (Steering). The contact had called a dealer but was informed that the VIN was not included in the recall. The contact called the manufacturer, and it was...

The contact owns a 2016 Ram 1500. The contact stated while driving 40 MPH, the vehicle lost power steering functionality. The message "Service Power Steering" was displayed. The contact pulled over to the side of the road and after several minutes the vehicle was turned off. The vehicle was restarted and driven to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 172,000.

Electronic power steering control has starting to glitch, bind, lock, and restrict turning. Occasionally it will be extremely rigid from one side and then it will proceed to be extremely loose and normal to another side. Varying at different times, and occurs randomly. Sometime it will lock in place while driving and other times it will be completely normal altogether.

My 2016 Ram 1500 is having all of the problems that the S19 Electric Power Steering Recall states will happen when it's failing and is greatly affecting the steering when I drive it . At times it's all I can do to steer it . I first ran my Vin for recalls and it showed None. I've reported it to the FCA and questioned them as to why my 2016 Ram was not included in this recall when it's clearly doing everything that it says in the recall, The ladies response when I asked if I was going to have to be in an accident and get injured or killed, was that she wasn't saying that in so many words but yes . I want something done about this because I shouldn't have to pay for a repair that is clearly in a recall for the 2016 year Ram 1500...

The contact owns a 2016 Ram 1500. The contact stated that when the vehicle was started, the power steering warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the EPS system needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed that the EPS system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 220,000.

The electric power steering system failed while I was driving. I was travelling at approximately 20mph the first time it stopped working and had just finished a turn onto a residential street. The dash said "service power steering" and the check engine light came on. I pulled the vehicle over, turned it off, then turned it on again and the power steering started working again but the check engine light was still on. Later that day, the check engine light turned itself off. I was driving on the freeway later that day and lost the power steering again travelling approximately 55mph. The vehicle became nearly impossible to steer and put myself and others on the road around me at risk due to the speed I was travelling and lack of control I had when the steering went out. Fortunately I was able to pull over and restart the vehicle and...

1. I believe my power steering is not working properly. I can feel it. 2. I believe it is getting worse and I could get into an accident. 3. No 4. No 5. No. I just feel it getting hard to steer.

EPS went out while driving. No warning lights

The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 35 MPH, the vehicle became difficult to maneuver. The failure occurred on several occasions. The contact stated that the Electronic Power Steering (EPS) warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,238.

Partial loss of power steering while driving.

While driving almost complete loss of steering. Very hard to turn. After a battery reset, it corrected, but very short lived. I was able to get the vehicle home, but has been undriveable since. Now there is absolutely no steering at all, the rack and pinion is completely locked. The only warning light is the "service power steering" light on the dash, no codes in the computer. Through research, I found that there is a known issue with the computer board on the rack and pinion which is known to cause this problem. The only solution is to replace the rack and pinion with a new one. There is already a recall for vehicles that predate mine, but mine is not included. I have just ordered a new rack and pinion and am having it replaced, but there is a significant core charge, so I will not be keeping the...

I lost power steering and hard to steer. I looked at fuses and f78 looked to be good. I made an appointment with Dodge dealer and when I was going to bring it steering worked. Now I need to wait to see if this issue happens again and this is dangerous while driving. There should be a recall on Module that causes this. I’ve read where this is common. We shouldn’t have to drive a vehicle with a known problem as you all are investigating this issue. Thank you!

I am having continuous problems with electric power steering! I’ve taken truck to local dealership! Hights dodge! Madison Maine! Had it inspected while under warranty! Was told no issues with it they claimed they cleaned the connections and claimed that it was working with no issues!! As soon as I left the dealership it started acting up again! The steering wheel will actually get stopped and extremely hard to turn! Almost caused several accidents! The power steering is always intermittent! But dealership says there’s nothing wrong with it! This problem could have been resolved while it was still under extended warranty! They chose not to do anything! Now it’s out of warranty I’m expected to pay for repairs now! For the same problem that I reported and had looked at by dealership! This vehicle has only 88k on it the power steering should work!! Vehicle shows no codes! Does not...

Power steering quits working while driving.

Power steering (EPS) warning flashes when the temperature drops below 32 degrees. Wheels immediately become difficult to turn.

Power steering completely went out, without warning, while driving 55 mph. No prior warning - all of a sudden a red light came on with exclamation point saying the power steering must be serviced. Incredibly difficult to steer / drive it to a certified Dodge dealership. A quick inspection found the problem to be: Electric power steering gear unit must be replaced. Estimated price quote for MOPAR replacement part and labor is $3000+

On [XXX] my power steering system completely froze in sub-0 temperatures. The wheels were unable to steer right or left. After idling for some time, it unfroze resulting in a grinding noise and very stiff steering. This has continued where the steering freezes in cold temperatures and continues to grind. The vehicle was brought to Main Motor in Johnstown NY (dealer) to inspect this and they determined that the Steering Rack (which includes the EPS) had failed- mainly the steering gear. The truck has 88,000 miles. This is a sealed, unserviceable system and should not fail at this point. The dealer price for a replacement part was $3010 plus labor. As the truck had been out of warranty for a month, I brought it to an independent shop for confirmation and they will be completing the repair. These steering systems are a known issue, I spoke to the consumer complaint...

Steering issues with power steering not working properly.

Intermittently failure of my power steering. Fluid is full, all components appear fine when inspected by mechanic. Upon further research discovered could be an issue with the circuit board. Unable to drive my truck due to the lack of power steering causing a major potential safety issue.

There’s numerous reports with the same year , make, and model regarding power steering issues and Dodge doesn’t seem to do anything regarding it . My power steering is out and it’s a huge safety issue because it went out on me while driving on the freeway and it’s happend to thousands of more Drivers as well from what I’m reading

The power steering goes in and out intermittently, while making aturn the power steering went out making it difficult to steer, i crossed the double yellow line stopping just short of the curb. if there was a vehicle traveling in the opposite direction i definitely would of collided. it was 5 am and traffic was slow. it appears this is a known problem for RAM trucks . And there appears to be a NHTSA investigation open.

The power steering quit the steering was very different to use and make turns. There is a steering wheel icon in red and message that says to service power steering. I took into dealer after a day they got the code to reset I drove home and the code came back on and I lost power steering again and the steering icon is back on. The dealer says you will have to replace the power steering module which doesn’t seam right if they can temporarily get it to clear

I am experiencing the loss of Power Steering I have the Electronic Power Steering issue that a lot of people are having. I have been to 2 mechanics and one being the dealer that says the power steering is faulty and its the same issue that a lot of others are having but Ram tells me that my truck is just out of the recall dates by a couple months and there is nothing they can do they say so I am reaching out to try and get help with this as it is the same issues on the recal

The truck lost all steering capability - the RAM dealership said it needs a complete steering electric power steering system replacement, totaling over $4,000.

The contact owns a 2016 Ram 1500. The contact stated that while driving at 20–25 MPH, the steering became inoperable. The contact was unable to control the vehicle and crashed into the curb, and the passenger side tire popped. The driver continued to drive and parked. The contact changed the tire, and upon starting the vehicle, the tire and traction control warning lights illuminated.  The contact noticed the passenger side fender and rim were scraped from the cement. The contact stated that the failure was due to NHTSA Campaign Number: 16V167000 (Steering). There were no reported injuries, airbag deployment, or police report filed. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

I was driving the truck and went to make a turn and suddenly the power steering went. It was very difficult to drive and was a definite hazard to myself and others. I took the truck to the dealer where they in turn said there was not a problem with the power steering. I have included the document given to me by the dealership. Upon my own investigation the power steering has defaulted many other drivers as well. This should be a recall. I then disconnected the battery and reconnected it two days later and the power steering returned. Withing the next few days the power steering went again. This is an electrical power steering and needs to be investigated asap. Yor help in greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My steering wheel only turns violently to the right (I have a video that will not upload). My husband almost broke his thumb when it happened. Thankfully no one was injured. However, we were about to leave on a 1200-mile trip when this happened. This problem will not go away. Ram has refused to even look at the truck even though there is a recall on this in 1500 Ram trucks including diesels like mine, but not my vin#. There was absolutely no warning before this happened. We are grateful we were not on the highway when this happened, or I would not be able to write this to you today. I called Ram customer service on 11/6 and disconnected right when they were giving me the case number. I called back on 11/7 to get the case number and was informed that the last person never created one. She...

ABS module on the vehicle has failed. Took it to be diagnosed and was told the code was that there was an internal component failure and the module would need to be replaced as it is a common issue. Intermittent service power steering message while driving and power steering stops working making vehicle has to maneuver at low speeds. Power steering returns after the vehicle is shut off and restarted. Have not been able to be reproduced for dealer to diagnose.

There is a problem with the rackin pin power steering. My vehicle steering wheel will just stop turning without a struggle and then kick back in.

I purchased a new 2016 Dodge ram 1500 truck. I recently experienced severe steering issues which resulted and may not being able to control the steering. I had to tow the vehicle to the dealer who told me it would cost approximately $3,500 to have the electric power steering module replaced. Luckily, my steering issues occurred when I was at home and pulling into my garage. I had just gotten back from a trip and was on the interstate. If this issue had occurred on the interstate I hate to think of the problems that could have occurred. I believe that Chrysler should recall these vehicles that have the electronic steering issues or at least pay for the repairs.

The contact owns a 2016 Ram 1500. The contact stated that while driving at approximately 15 - 20 MPH and attempting to make a left turn, the steering wheel required excessive force to maneuver. The contact was able to coast to a stop and coasted into a nearby parking lot, using excessive force to maneuver the steering wheel. A certified mechanic confirmed the vehicle was safe to drive. The vehicle was taken to another certified mechanic who was unable to determine the cause of the failure and was referred to the dealer. The vehicle was taken to the dealer who was unable to diagnose the vehicle, however, did suggest it may be a software failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000.

Electronic power steering failure, trucks were recalled in 2015 through 2016. However, my trucks EPS part number is not on the recall list. I tried bringing it to Dodge and they wanted over $3000 to repair. Dodge also told me they could not guarantee me. This would fix the power steering, turn off the power steering light in the dash, and no guarantees could be made that replacing the steering column for $3800 would repair the problem! There have been over 2 million recalls on these vehicles for a failure of EPS! Total loss of control of steering, without the assist, it is almost impossible to turn the wheel of the truck, and failure while driving would surely kill the driver and everyone around them! The fact Dodge wasn’t forced to recall these vehicles is absolutely horrifying! The fact, the highway safety control does not force dodge to recall all...

10/3/2024: 2016 Ram 1500 suddenly lost power steering ability while driving (55 mph), and a red steering wheel icon with an exclamation point warning light came on. We were able to safely get off the road to a parking lot. After the vehicle sat for several hours, no warning light and drove fine. The next day (10/4/24) it happened again, but thankfully it happened in our driveway. It took significant force to turn the wheel, especially when making sharp turns. It was extremely difficult to safely control the truck. I am not sure that an inexperienced driver or someone with physical limitations such as weak upper body strength would have been able to safely control or turn the vehicle. The vehicle has not been inspected by the dealer yet, but it will be soon. We have not driven the vehicle since 10/4/2024 due to this significant safety concern. We are...

My power steering is randomly going out. To reset I can pull the electrical cable off the battery and reinstall.

The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle, the vehicle lost power steering functionality, and the steering wheel became difficult to turn in either direction. During the failure, the message "Service Power Steering" was displayed. The contact used a code reader to diagnose a low voltage failure to the electronic power steering module. The vehicle was later towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.

I have very low mileage 34,510 (2016 1500 RAM BIg Horn) on this truck & started to have power steering problems. Without notice the power steering was giving me problems & thought it was something else. Today the same problem came about but I stopped, power steering was almost NONE, had to pull over to the side of the road, turned off truck to reset problem, steering was still tuff but slowly changed ma bit. Drove few miles & afterward getting back into truck it started all over again, steering became difficult to turn & warning light came on/off. I almost crashed/hit another vehicle due to being unable to turn vehicle away. Although I took vehicle 40 days ago for an oil change, dealer did not give any notice on vehicle form of any problems, even thou I had experienced issues before hand. Will contact dealer since its a Pre-Certified...

Power steering completely failed luckily in a parking lot . We took it to the local Dodge dealer and they confirmed the (EPS) electronic power steering module had failed. The entire rack has to be replaced. Some but not all 2105-16 Ram truck had a recall for this exact thing but mine is not one. Now with this same failure i would really like for somebody to take a second look to make sure mine should or shouldn't have been included on this list

When driving I lost steering and received dashboard alarm with service power steering. Turned the truck off, when I turned it back on the steering was working. A week later I lost steering again while driving.

Power steering locked up while driving. Upon investigation discovered EPS had went out and found there was a current recall on the vehicle but not my specific Vin.

I was driving the truck when the light came on for EBS (Electronic Braking System) and the steering wheel locked up then the truck dash read a warning stating "Service Power Steering". Through my research on Kelly Blue Book this is a common problem with this year make and model of Ram 1500 pickups yet mine doesn't have this as a specific recall. I also have an issue with the exhaust manifold bolts rattling loose separating the exhaust manifold separating from the rear of the engine block at the head. My father owns a 2014 Ram 1500 and had that same issue with his exhaust manifold and I know 3 other gentlemen that had the issue with the exhaust manifold I was wondering seeing as these are common problems with this generation of Ram 1500's if I could have these 3 issues put out as recalls on my specific Ram...

The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the power steering failed with the “Service Power Steering” warning light illuminated. The contact stated that the failure occurred while making a left turn. The contact stated that due to the failure there was almost a crash with another vehicle. The contact turned off the vehicle and allowed the vehicle to sit for several minutes. The contact stated that when the vehicle was restarted, the “Service Power Steering” warning light was off. Additionally, the contact stated that the power steering failure was persistent. The contact stated that when the failure occurred, the steering wheel was difficult to turn. The vehicle was taken to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The...

Drove it to town. When I got back in to go home, the steering was very hard to use.

While turning left out of the school parking lot, the steering wheel locked and prevented any further steering ability while actively driving at approximately 15 miles per hour. The power steering light on the console flashed immediately prior to the event but stayed on while the truck was in motion and then finally stopped. After leaving the truck at rest and turned off for approximately 15 minutes , we were able to unlock the steering wheel and drive the vehicle home. This issue has occurred no less than 5 times in the past year, although previously the steering locked for just a few seconds.

The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.

The contact owns a 2016 Ram 1500. The contact stated that while her son was driving 15 MPH and turning out of a parking lot, the power steering warning light illuminated and the vehicle lost power steering functionality, nearly causing a crash. The contact's son depressed the brake pedal and stopped the vehicle. The contact's son was able to push the vehicle to the side of the road with the assistance of a friend. The contact met her son at scene. The contact stated that after turning off and restarting the vehicle, the power steering became functional. The contact's husband was able to drive the vehicle from the scene. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance....

Steering wheel locked up and the dealership stated many of these trucks have this problem, with the rack and pinion system. The part is on back order for 2 months, I would say that is a red flag. This could've been very serious.

electronic powering steering module internal code c2217-00. driving down the road and the power steering stopped working. the issue keeps occuring it will work and then go out. No leaks at the steering rack all connections at rack to are good. electronic info of the module all within normal range. nothing seemed to cause this other than possiblity of a failing eps module or need of recalibration/update.

Power steering stopped working

The electric power steering is increasing making a louder sound over the last several months. No trouble lights on dash. I have detected some steering resistance and has me concerned of failure. My VIN number doesn't qualify for the steering recall. Hoping that steering failure doesn't occur while driving vehicle and that adding this report to NTSB will help broaden the recall to include this vehicle. Inspection of vehicle is available.