NHTSA Complaint #11641631 — 2016 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11641631
Vehicle 2016 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

I am having continuous problems with electric power steering! I’ve taken truck to local dealership! Hights dodge! Madison Maine! Had it inspected while under warranty! Was told no issues with it they claimed they cleaned the connections and claimed that it was working with no issues!! As soon as I left the dealership it started acting up again! The steering wheel will actually get stopped and extremely hard to turn! Almost caused several accidents! The power steering is always intermittent! But dealership says there’s nothing wrong with it! This problem could have been resolved while it was still under extended warranty! They chose not to do anything! Now it’s out of warranty I’m expected to pay for repairs now! For the same problem that I reported and had looked at by dealership! This vehicle has only 88k on it the power steering should work!! Vehicle shows no codes! Does not indicate any issues! Try to drive it and it’s like trying to steer a truck from the 50’s with no power steering! I’ve talked with many people with same vehicle they all report same issue with electric power steering not functioning properly!! It will end up causing injuries or death when the power steering decides it doesn’t want to work!!! Accidents will happen no doubt!!’

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