NHTSA Complaint #11616357 — 2016 RAM 1500

The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle, the vehicle lost power steering functionality, and the steering wheel became difficult to turn in either direction. During the failure, the message "Service Power Steering" was displayed. The contact used a code reader to diagnose a low voltage failure to the electronic power steering module. The vehicle was later towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.