NHTSA Complaint #11518328 — 2016 RAM 1500

The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the low power steering fluid warning light illuminated then the steering wheel seized. The contact stated that she was able to maneuver the vehicle off the road. The contact notified the dealer and was advised to bring the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that power steering control module and the steering rack assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the VIN was not included in a recall. The failure mileage was approximately 40,000.