2013 RAM 1500 Steering Problems

MY 2013 DODGE RAM 1500 SUDDENLY LOST POWER STEERING WHILE IN MOTION CAUSING ME TO ENTER A DITCH AND MY VEHICLE SUFFERED MINOR DAMAGE. THE VEHICLE STILL RUNS FINE BUT THE EMERGENCY LIGHT IS STILL ON AND THERE IS NO POWER STEERING. ONLINE RESEARCH SHOWED MOPAR KNOWS THIS IS AN ISSUE WITH 2013-2015 MODELS AND RECALLS EXIST BUT MY VIN SHOWS NO SUCH RECALL. LIVES WILL BE LOST IF THIS ISSUE IS NOT ADDRESSED. MY VEHICLE ONLY HAS 70,000 MILES ON IT AND INSTANT POWER STEERING LOSS ON A FULLY FUNCTIONAL VEHICLE IS VERY CONCERNING. IF SOMEONE IS ON A CURVE AS I WAS THERE IS NO WAY TO NAVIGATE THE SITUATION.

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST INTERMITTENTLY BECAME INOPERABLE, CAUSING THE VEHICLE TO VEER OFF OF THE ROADWAY. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO YORK DODGE CHRYSLER JEEP RAM (500 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301, 928) 277-8534) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE GEAR RACK NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THE FAILURE WAS SIMILAR TO THAT OF NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 78,500.

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO DARCARS ORANGE PARK CHRYSLER DODGE JEEP RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

MY 2013 RAM 1500 LARAMIE LONGHORN WITH 27394 ORIGINAL MILES SUFFERED A POWER STEERING FAILURE. ACCORDING TO THE DEALER TECHNICIAN'S TESTS..."INTERNAL FAULT IN ELECTRONIC POWER STEERING SYSTEM...NEED TO REPLACE STEERING RACK/ EPS MODULE ASSY". FORTUNATELY, I HAPPEN TO BE OFF ROAD WHEN IT FAILED SO IT WAS NOT HAZARDOUS TO ME. I MANAGED TO OPERATE STEERING USING MANUAL POWER TO GET HOME AND LATER TO THE DEALER. IN SEARCHING THE INTERNET, I DISCOVERED 64 COMPLAINTS WITH NHTSA OF MY MODEL YEAR FAILURE OF THE ELECTRONIC POWER STEERING....I ALSO DISCOVERED THAT THERE IS A RECALL FOR THE SAME FAILURES IN MODEL YEARS 2015 AND 2016 RAMS. APPARENTLY MANUFACTURER WAS USING SAME TECHNOLOGY IN MY MODEL YEAR AS IN 2015/ 2016 SO WHY ISN'T THE RECALL APPLICABLE TO MY VEHICLE AND OTHER 2013 RAMS?

THIS VEHICLE HAS A ELECTRONIC POWER STEERING SYSTEM. THE SYSTEM FAILED WHILE DRIVING ON THE INTERSTATE. AFTER FAILURE IT WAS VIRTUALLY IMPOSSIBLE TO CONTROL THE VEHICLE AT HIGHWAY SPEEDS WITHOUT MANHANDLING THE STEERING WHEEL. I KNOW THERE WERE OTHER RECALLS FOR THE EXACT SAME TYPE OF ISSUE WITH THE SAME RAM TRUCKS.

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS LATER TAKEN TO BILL BRYAN CHRYSLER DODGE JEEP RAM (3401 US-441, FRUITLAND PARK, FL 34731, (352)702-9103) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,990. *BF*JB

MY EPS SYSTEM FAILED WHILE DRIVING ON STATE HIGHWAYS. I HAD TO USE MANUAL POWER TO STEER THE PICKUP TO GET IT INTO A SAFE AREA. MY DEALER DIAGNOSED THAT THE EPS HAD FAILED AND THEN REPLACED THE UNIT. *TR

POWER STEERING GO OUT THEN COME BACK ON WHILE DRIVING ON STREET AND HIGHWAY. *TR

WE WERE TRAVELING ABOUT 70 MPH ON I75 SOUTH IN FLORIDA WHEN SUDDENLY THE POWER STEERING FAILED. A WARNING FLASHED ON THE SCREEN. ON TURNING THE MOTOR OFF THE POWER STEERING WOULD TEMPORARILY REGAIN FUNCTION ONLY TO AGAIN FAIL IN A SHORT DISTANCE. LEAVING THE TRUCK VERY HARD TO STEER AND COULD POTENTIALLY CAUSE A VERY BAD CRASH. MILEAGE WAS 52,990 AT THE TIME OF FAILURE. *TR

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 146,000.*DT*JB

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE STEERING CEASED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE STEERING RETURNED TO NORMAL OPERATION AFTER APPROXIMATELY 45 SECONDS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,259.

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE ELECTRICAL POWER STEERING FAILED WHILE HIS DAUGHTER WAS MOVING THE VEHICLE OUT OF THE DRIVEWAY AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CHECK POWER STEERING WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE MAIN SECURITY MODULE CAUSED THE POWER STEERING FAILURE AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,669.

RECENTLY,, AFTER DRIVING OUT TO CAPTIVA ISLAND IN FORT MYERS, I GOT BACK IN MY 2013 RAM 1500 TRUCK (A HEMI) AND HAD NO POWER STEERING. I HAD TO MANAGE DRIVING OVER BRIDGES AND WATER WAYS TO GET BACK HOME WITH GREAT DIFFICULTY. IF THIS HAD HAPPENED WHILE I WAS ON THE BRIDGE OVER WATER IT COULD HAVE BEEN QUITE SCARY. ON INVESTIGATING SAW THAT THIS HAS BEEN A SAFETY RECALL ITEM ON LATER MODELS LIKE 2015 AND 2016, WHY NOT THE 2013. IT IS THE SAME PART AND WAS THE FIRST YEAR FOR THE ELECTRONIC POWER STEERING ASSIST. THIS IS COSTING $2300.00 TO FIX AS THE WHOLE RACK AND PINION STEERING NEEDS REPLACING. THE MOST EXPENSIVE THING POSSIBLE AS WELL AS BEING A GRAVE SAFETY ISSUE. PLEASE INVESTIGATE THIS. THE TRUCK HAS LESS THAN 60,000 MILES. *TR

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME FIRM AND HARD TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT CALLED ALAN JAY CHRYSLER DODGE RAM JEEP LOCATED AT (1401 US-17, WAUCHULA, FL 33873, (863) 773-4744) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 126,200.

WHILE ENTERING THE INTERSTATE ON 2/22/2020 MY TRUCK LOST THE ABILITY TO STEER. A WARNING LIGHT ON THE DASH ILLUMINATED STATING "SERVICE POWER STEERING" MY TRUCK IS EQUIPPED WITH ELECTRONIC POWER STEERING (EPS). I WAS ABLE TO MANHANDLE THE TRUCK TO THE SIDE OF THE ROAD BUT NEARLY GOING INTO THE DITCH. AFTER LOOKING UNDER THE HOOD TO SEE IF ANYTHING IS WRONG AND FINDING NOTHING I MADE MY WAY BACK HOME SLOWLY WITH MY FLASHERS ON. MY TRUCK HAS BEEN PARKED IN THE GARAGE EVER SINCE AND THE POWER STEERING HAS NOT RETURNED. ALL FUSES HAVE BEEN CHECKED AND APPEAR GOOD. I JUST TURNED 41,000 MILES ON IT. I HAVE READ MANY ARTICLES ABOUT THIS BEING A HUGE PROBLEM FOR MANY OTHER RAM OWNERS WITH THE SAME YEAR MODELS AS MINE AND ALSO NEWER MODEL YEARS. THIS IS EXACTLY THE SAME ISSUE AS THE S19 RECALL FOR 2015-2016 DODGE...

HAVE A 2013 SLT 1500 THAT WE PURCHASED USED ABOUT 2 YEARS AGO IT CURRENTLY HAS 68491 IN MILES. THE POWER STEERING HAS CEASED WORKING. WHILE BACKING I RECEIVED A SERVICE POWER STEERING WARNING ON THE DASH AND THEN NO POWER STEERING. MY WIFE DROVE THIS TRUCK THE DAY BEFORE THIS OCCURRED HAD THIS HAPPENED WHILE SHE WAS DRIVING WE LIVE IN THE COUNTRY AND THERE ARE LOTS OF CURVES IN OUR ROADS THIS COULD HAVE BEEN SERIOUS. THERE NEEDS TO BE SOMETHING DONE IF EPS IS GOING TO CONTINUE TO BE USED SOME TYPE OF PRE-WARNING OR SAFETY ASSIST IN ADDITION TO EPS.

TRUCK HAS A TYPE OF ELECTRIC ASSISTED STEERING. WHILE DRIVING STEERING JUST QUITS WORKING AND VERY DIFFICULT TO TURN, TAKES A LOT OF STRENGTH, VERY DANGEROUS, ESPECIALLY AT SPEED. AFTER SHUTTING OFF IGNITION, IT WILL SOMETIMES RETURN TO NORMAL, BUT WILL AGAIN JUST UNEXPECTEDLY STOP WORKING, VERY DANGEROUS ESPECIALLY FOR PEOPLE THAT DO NOT POSSESS ABOVE AVERAGE ARM STRENGTH

THE POWER STEERING FAILED ON MY WIFE WHILE SHE WAS DRIVING. THIS PROBLEM IS THE SAME PROBLEM AS THE 2015 RAM RECALL. WHY DO WE NOT QUALIFY FOR RECALL. LUCKILY SHE WAS ABLE TO STOP AND NOT CRASH. WHAT IS BEING DONE ABOUT THIS?

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE MESSAGE CENTER DISPLAYED "POWER STEERING FLUID LOW" AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. ROB LAMBDIN'S UNIVERSITY DODGE (5456 UNIVERSITY DR, DAVIE, FL 33328) WAS CONTACTED AND RECOMMENDED THAT THE VEHICLE BE TOWED TO THEIR FACILITY. THE DEALER DETERMINED THAT THE ELECTRIC POWER STEERING UNIT AND HARNES NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 71381486. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,824.

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE CONTACT WAS DRIVING AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT PARKED IN A NEARBY PARKING LOT AND THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,969.

WAS NAVIGATION THROUGH A PARKING LOT WHEN THE ELECTRIC POWER STEERING FAILED RESULTING IN ALMOST ZERO ABILITY TO TURN THE TRUCK. THANKFULLY I WAS GOING SLOW AND ABLE TO STOP IMMEDIATELY. SHUT THE TRUCK OFF AND RESTARTED, EPS WAS FUNCTIONING NORMAL. WAS ABLE TO MAKE IT HOME. NEXT TIME STARTING TRUCK, EPS IS NON FUNTIONAL. IT IS LITERALLY ALMOST IMPOSSIBLE TO STEER THIS TRUCK. IT DOES NOT REVERT TO MANUAL STEERING. I CURRENTLY MULTIPLE MANUAL STEERING VEHICLES AND THE RAM IS INFINITELY HARDER TO STEER EVEN WHILE IN MOTION. I PURCHASED THE VEHICLE NEW AND IT CURRENTLY ONLY HAS ROUGHLY 23K MILES ON IT. HAS HARDLY EVER EVEN BEEN RAINED ON. RAM HAS ACTIVE RECALLS FOR EPS ISSUES FOR LATER MODELS BUT REFUSES TO ADDRESS EARLIER MODELS.

WHILE DRIVING DOWN THE ROAD THE ELECTRONIC STEERING WENT OUT WHILE I WAS IN A TURN I COULD NOT STEER THE VEHICLE AND THIS CAUSED ME TO CROSS INTO ONCOMING TRAFFIC AND SLIDE OFF THE ROAD BEFORE I COULD STOP. AFTER 30 MIN OF TRYING TO RESTART THE VEHICLE THE MESSAGE TO SERVICE THE EPS SYSTEM WAS GONE AND I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AS I WAS PULLING INTO THE DEALER IT HAPPENED AGAIN AND ALMOST HIT NEW VEHICLES IN THE LOT. THE TECHNICIAN SCANNED THE VEHICLE AND REPORTED THAT FCA WAS OR IS ISSUING A VB9 RECALL TO FIX THIS PROBLEM, THEY WILL NOT AUTHORIZE MY VEHICLE TO BE FIXED AND NO ONE HAS CALLED ME SINCE I GOT A CASE NUMBER ON FRIDAY THE CASE NUMBER IS 68148835

UPON STARTING ENGINE AND BACKING FROM CARPORT I NOTICED STEERING WAS STIFF AND 'SERVICE POWER STEERING' NOTICE AND SYMBOL WERE DISPLAYED ON DASH. ABSOLUTELY NO ELECTRIC POWER STEERING ASSIST. TRIED RESTARTING ENGINE BUT PROBLEM PERSISTED. I HAD NO WARNING SIGNS WHATSOEVER, AS THE POWER STEERING HAD BEEN OPERATING EXACTLY AS USUAL THE EVENING BEFORE. THANKFULLY THE FAILURE HAPPENED AS I STARTED THE VEHICLE INSTEAD OF NEGOTIATING A CURVE OR DRIVING IN TRAFFIC. THIS FAILURE HAPPENED WITH APPROXIMATELY 46,000 MILES ON THE VEHICLE. THESE MILES WERE ALMOST EXCLUSIVELY NORMAL HIGHWAY MILES ON GOOD, POTHOLE AND CONSTRUCTION FREE ROADS. A PART AS INTEGRAL TO THE SAFETY AND OPERATION OF A VEHICLE AS THE ENTIRE STEERING RACK SHOULD NOT FAIL WITHIN 46,000 MILES WITHOUT SOME RESPONSIBILITY SHOULDERED BY THE MANUFACTURER, IN MY OPINION. THE STEERING RACK ALONE WAS $1875.00 NOT INCLUDING LABOR OR TAXES.

WHILE BACKING INTO MY PARKING SPACE AT WORK MY 2013 RAM 1500 EXPRESS LOST POWER STEERING. THE SERVICE POWER STEERING LIGHT CAME ON AND I LOST THE ABILITY TO STEER. THE ELECTRIC MOTOR COULD BE HEARD TRYING TO TURN THE RACK AND PINION BUT THE TIRES WHERE EXTREMELY DIFFICULT TO TURN. THIS HAPPENED AT 60,000 MILES WITHIN 2 WEEKS OF SENDING MY VEHICLE IN TO THE DEALERSHIP TO FIX RECALLS I HAD.

OUR 2013 RAM 1500 SUDDENLY LOST IT'S POWER STEERING. VEHICLE HAD BEEN DRIVING FINE BUT HAD A "RUBBING" NOISE WHEN TURNING. TOOK TO MECHANIC AND SAID "THIS IS TYPICAL OF RAM'S". WONDERING IF THAT WAS PRECURSOR TO ELECTRONIC POWER STEERING (EPS) UNIT TO FAIL. SON HAD DRIVEN TRUCK TO SCHOOL WITHOUT ISSUE. WHEN STARTED TO COME HOME SERVICE POWER STEERING LIGHT CAME ON DASH AND HE WAS UNABLE TO TURN THE STEERING WHEEL. LUCKILY THIS FAILED WHILE PARKED, BECAUSE LOSS IF POWER STEERING ON SUCH A LARGE VEHICLE WOULD HAVE CERTAINLY RESULTED IN AN ACCIDENT. AFTER INVESTIGATION, THIS IS A NOTED PROBLEM WITH RAM 1500 AND HAS EVEN RESULTED IN RECALLS FOR OTHER MODEL YEARS BUT NOT 2013. 2013 WAS THE FIRST MODEL YEAR FOR EPS AND IT IS CLEARLY FAULTY. WITH A REPLACEMENT PART COSTING ~$2100 WITH LABOR AN ADDITIONAL $600, THIS IS A COSTLY REPAIR FOR AN ESSENTIAL...

WHILE DRIVING 35MPH, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON. MY WHEEL ALIGNMENT WAS NOT LONGER STRAIGHT. I WENT TO A ALIGNMENT SHOP AND THE TECH SAID THE RACK AND PINION IS NO GOOD, THE BUSHINGS ARE WORN AND THEY CAN NOT ALIGN THE VEHICLE. RACK AND PINION BOLTS ARE NOT STRAIGHT. BUSHINGS ARE WORN. PICTURES ARE ATTACHED.

VEHICLE WAS IN MOTION BACKING OUT OF MY DRIVEWAY. WHEN I BACKED INTO THE STREET AND ATTEMPTED TO ROLL THE STEERING WHEEL TO THE LEFT TO ALIGN MYSELF IN THE DIRECTION OF DESIRED TRAVEL, THE STEERING SUDDENLY BECAME EXTREMELY HARD TO TURN AND A RED FLASHING LIGHT (BRIGHT RED STEERING WHEEL FOLLOWED BY AN EXCLAMATION MARK) APPEARED ON MY DASH. I IMMEDIATELY PULLED BACK INTO MY DRIVEWAY AND THE STEERING WHEEL WAS ALL BUT IMPOSSIBLE TO MOVE IN ANY DIRECTION. THE TRUCK HAS LESS THAN 30K MILES ON IT. MY ONLINE RESEARCH SHOWS THAT AT LEAST 44 OTHER 2013 RAM1500 TRUCKS HAVE HAD THE SAME PROBLEM. THIS IS A LATENT SAFETY ISSUE AND THE MANUFACTURER SHOULD HAVE ALREADY ISSUED A RECALL ON THIS PROBLEM. WILL IT TAKE A PERSON, OR PERSONS, BEING KILLED AS A RESULT OF THIS ISSUE BEFORE IT IS ADDRESSED? ADDITIONALLY, THE REPAIR COSTS FOR THIS ISSUE...

COMPLAINT INVOLVING POWER STEERING: ON JUNE 16TH WHEN I WAS ABOUT TO HEAD HOME FROM A RESTAURANT THE CAR GAVE ME A POWER STEERING ERROR AND THE STEERING WHEEL WOULDN'T MOVE. I HAD TO TURN OFF THE CAR AND START IT BACK UP FOR IT TO GO AWAY. I MADE IT HOME THAT NIGHT BUT THE NEXT MORNING WHEN I WAS LEAVING TO WORK IN THE MORNING IT GAVE ME THE SAME ERROR AND I WASN'T ABLE TO GET THE CODE TO GO AWAY NOR DRIVE THE CAR. SINCE I COULDN'T TAKE THE CHANCE OF IT HAPPENING WHILE I'M OUT OF TOWN WORKING. I HAVEN'T BEEN USING THE TRUCK. THIS ALSO HAPPENED TO MY FRIENDS 2014 RAM AND HIS CHARGER. THE SAME WEEK IT HAPPENED TO MY TRUCK.

THIS VEHICLE HAD A CATASTROPHIC FAILURE TO THE STEERING RACK IN MAY OF 2019. THE VEHICLE HAD ONLY 8400 MILES AND HAD BEEN IN LIKE NEW CONDITION. THE ELECTRONIC POWER STEERING FAILED, WHICH LOCKED UP MAKING IT NEAR IMPOSSIBLE TO HANDLE. IF EXITING A HIGHWAY AT NORMAL SPEED THERE WOULD HAVE BEEN A MAJOR CRASH. RECALLS HAVE BEEN DONE ON LATER MODELS BUT NOT THE 2013, WHICH WAS THE FIRST YEAR OF INSTALL. THE REPAIR BILL WAS IN EXCESS OF $2400.00. RIGHT AFTER THE WARRANTY OF THE VEHICLE. THIS SHOULD NOT HAVE HAPPENED WITH THIS MILEAGE IN FACTORY LIKE NEW CONDITION. BESIDES THE DANGER INVOLVED THE REPAIR FOR SAME IS ABSURD AND SHOULD BE REPAIRED AT THE EXPENSE OF DODGE. THERE ARE NUMEROUS BLOGS ABOUT THE FAILURE OF THIS PART AND SHOULD BE INVESTIGATED.

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO MARK DODGE (3777 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON JANUARY 23, 2018. ON MARCH 28, 2018, WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY SEIZED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE FRONT END WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,958. *BF *JB

TURNED THE IGNITION ON AND THE "SERVICE POWER STEERING " LIGHT CAME ON AND WHEN I STARTED THE TRUCK THERE WAS NO POWER STEERING. THE TRUCK HAD 38000 WHEN THIS HAPPENED.

I WAS DRIVING HOME FROM MCCALL, ID ON FEB 4TH IN HEAVY SNOWY/ WINTER CONDITIONS IN MY 2013 RAM 1500 WHEN MY ELECTRONIC POWER STEERING COMPLETELY WENT OUT GOING AROUND A CORNER. THANKFULLY I WAS ABLE TO MANAGE THE STEERING AVOIDING A GUARD RAIL AND GOING INTO A RIVER. I WAS TOWING A 1967 VOLKSWAGEN BUG BEHIND ME AS WELL. THE DASH LITE UP AND WAS SHOWING A SERVICE POWER STEERING LIGHT. I PULLED OVER AND TURNED MY TRUCK OFF AND RESTARTED IT. AFTER RESTARTING IT THE LIGHT WHEN AWAY AND MY POWER STEERING CAME BACK. FAST FORWARD ONE WEEK, FEB 11TH. I HAD JUST GOTTEN TO HAILEY, ID. APPROXIMATELY 2.5 HRS FROM MERIDIAN, ID WHERE I LIVE. ONCE AGAIN SNOWY CONDITIONS. THE POWER STEERING FAILED AGAIN, THIS TIME IT WOULD NOT COME BACK. I HAD TO DRIVE HOME THE NEXT 2.5 HRS WITH ZERO POWER STEERING. MY 2013 RAM...

TURNED THE IGNITION ON AND THE "SERVICE POWER STEERING " LIGHT CAME ON AND WHEN I STARTED THE TRUCK THERE WAS NO POWER STEERING. THE TRUCK HAS 49985 MILES AND NOW I BELIEVE I MUST PAY FOR THE REPAIRS. I WAS GOING TO BUY ANOTHER DODGE BUT THIS HAS CHANGED MY MIND MY NEXT TRUCK WILL BE A CHEVY 2500 FOR SURE.

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE IN COLD TEMPERATURES, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, THE "SERVICE POWER STEERING" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO CROWN DODGE (2120 CHATMAN RD, CHATTANOOGA, TN) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE CONTACT WAS WARMING UP THE VEHICLE, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO SWOPE CHRYSLER DODGE JEEP RAM (LOCATED AT 1012 N DIXIE HWY, ELIZABETHTOWN, KY 42701, (270) 765-2181) WHERE IT WAS DIAGNOSED THAT THE MODULE IN THE RACK AND PINION MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, THE ELECTRIC POWER STEERING BECAME INOPERABLE AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ARRIGO DODGE, 5851 S. US HWY 1, FORT PIERCE, FL) AND THE MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,800. THE VIN WAS UNKNOWN.

DASHBOARD READS "CHECK POWER STEERING FLUID". THERE IS NO POWER STEERING FLUID RESERVOIR ON THE 2013 DODGE RAM, IT HAS AN ELECTRONIC POWER STEERING. TOOK TO DEALER FOR DIAGNOSTICS WHO STATES THE EPS AND RADIO USE THE SAME MODULE AND THE EPS MODULE REQUIRES REPLACEMENT. THE STEERING WHEEL IS LOCKED UP. THE VEHICLE IS INOPERABLE WITH THIS FIX. IT CANNOT SIMPLY BE WEAR AND TEAR ON A 5 YEAR OLD VEHICLE. THE EPS MODULE SHOULD BE MADE TO LAST A LIFETIME, AND IF NOT, THEN THE CONSUMER SHOULD BE MADE AWARE THAT IT WILL HAVE TO BE REPLACE WITHIN 5 YEARS OF PURCHASE AT AN EXPENSE OF UP TO $3K. I FEEL THIS IS A MANUFACTURER FAILURE AND SHOULD HAVE A RECALL. I WAS LUCKY MY VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OR SERIOUS INJURY COULD HAVE BEEN CAUSED SINCE THE STEERING WHEEL LOCKED UP ENTIRELY. IT...

ELECTRIC POWER STEERING RACK WENT OUT 26500 MILES 2700.00 TO REPLACE.THIS IS A SAFETY ISSUE! RECALLED 2015 MODEL BUT NOT 13&14! AND THEY HAD PROBLEMS. I GUESS IT WILL TAKE A DEATH.

WHEN STARTING TRUCK A DASH INDICATION OF "SERVICE POWER STEERING" IS DISPLAYED. ATTEMPT TO TURN STEERING WHEEL AND IT MANUAL STEERING. NO ASSIST. TURN VEHICLE OFF FOR 5 MINUTES AND START AGAIN AND ISSUE RETURNS. VEHICLE IS UNSAFE TO DRIVE WITHOUT POWER STEERING.

DRIVING VEHICLE WHEN DIGITAL INSTRUMENT CLUSTER WENT BLACK AND ENGINE STOPPED TOTAL LOSS OF BRAKING AND STEERING ASSIST. LOSS OF CONTROL OF VEHICLE WHICH ROLLED TO STOP. NO COLLISION OR DAMAGE TO VEHICLE. VEHICLE RESTARTS AND DRIVEABLE NO DIGITAL INFORMATION DISPLAYED. DEALER SAYS DIGITAL INSTRUMENT CLUSTER FAILURE. CONCERN DEFINITE SAFETY RISK IF HAPPENED IN TRAFFIC OR WHEN TURNING OR STOPPING. DID THE FAILURE OF THE DIGITAL INSTRUMENT CLUSTER KILL THE ENGINE OR DID SOMETHING ELSE KILL THE ENGINE AND THE CLUSTER. IF THE VEHICLE IS DRIVEABLE IS IT SAFE TO DRIVE OR CAN EXPECT REPEAT OF SAME INCIDENT?

ELECTRIC POWER STEERING QUIT WORKING ON 6/28/18. VEHICLE HAD ONLY 29000 MILES AT TIME OF PROBLEM. DODGE WOULD NOT COVER REPLACEMENT FOR STEERING RACK. DODGE RAM 1500 HAD A RECALL ON THIS STEERING RACK IN 2015. BUT WOULD NOT COVER THE 2013. THE COAST FOR REPLACEMENT WAS 2617.00 VEHICLE WAS IN MOTION ON CITY STREET.

DRIVING 2013 RAM 1500 WITH ONLY 36,623 MILES ON THE ODOMETER. MADE A RIGHT HAND TURN AT MAJOR INTERSECTION, WITHOUT ANY WARNING, THE STEERING WHEEL WOULD NOT TURN, REACTED INSTANTLY APPLYING BRAKES TO PREVENT COLLISION. AT THAT POINT, THE DASH LIGHT ILLUMINATED STEERING WHEEL, INDICATING PROBLEM AFTER THE OCCURRENCE. THIS COULD HAVE BEEN CATASTROPHIC TO OTHERS AND MYSELF, BY NOT HAVING STEERING CONTROL. AFTER TAKEN TO THE DEALER, IT WAS DIAGNOSE AS ELECTRIC STEERING MODULE FAILURE AND PART WAS NON SERVICEABLE. TO MAKE THE REPAIR, THIS WOULD REQUIRE COMPLETE STEERING RACK REPLACEMENT, ALONG WITH FRONT END ALIGNMENT. HAVING NO RECALLS AND BEING OUT OF WARRANTY, ESTIMATED REPAIR COST $2,200. IT IS A DISGRACE, THAT CONSUMERS ARE BEING PUT INTO DANGER AND THEN CHARGED FOR POORLY DESIGN PRODUCT. AFTER CHECKING, THE ELECTRIC STEERING IS A PROBLEM AND OTHER COMPLAINTS HAVE BEEN FILED. THERE SHOULD BE A CLASS ACTION SUBMITTED CONCERNING THIS...

DRIVING ASSISTANCE FEATURES WERE RENDERED UNAVAILABLE DURING A SOFTWARE UPDATE WHICH I BELIEVE CONTRIBUTED TO A COLLISION. THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN CONTROL WAS LOST RESULTING IN A CRASH.

TRUCK LOST ELECTRIC STEERING WHEN I WAS DRIVING THE VEHICLE. SAFETY ISSUE, STEERING VERY HARD TO DO MANUALLY

POWER STEERING MODULAR WENT BAD THAY HAD TO REPLACE THE ENTIRE POWER STEERING RACK WENT OUT WHEN I WAS DRIVING DOWN THE INTERSTATE COULD NOT TURN THE WHEELS AT ALL

STEERING WHEEL STOPPED WORKING WENT ROUND AND ROUND WHILE DRIVING. TRUCK HAS 31000 MILES BUT OUT OF WARRANTY BECAUSE OF YEARS. I COULD NOT STEER BUT WAS FORTUNATELY BARELY MOVING IN PARKING LOT. DODGE REFUSED TO ACKNOWLEDGE ISSUE OF PAY FOR REPAIRS. *BF *TR

VEHICLE HAS ELECTRONIC POWER STEERING. THE COMPUTER CONTROLLING THE POWER STEERING HAS FAILED AT 92,000 MILES. PRETTY DANGEROUS DUE TO THE SIZE, WEIGHT & TIRES ON A BIG TRUCK LIKE THIS. I UNDERSTAND THAT AT 92,000 MILE THINGS FAIL BUT THE COMPUTER THAT CONTROLS STEERING IS DANGEROUS. I CALLED CHRYSLER AND THEY SAID CAN'T HELP ME. IT HAPPENED WHEN THE WEATHER GOT COLD HERE IN ATLANTA.

VEHICLE RANDOMLY LOSES THE POWER STEERING AT BOTH HIGH AND LOW SPEEDS AND CAN'T BE SAFELY CONTROLLED. SOMETIMES THE LIGHT COMES ON AND SOMETIMES IT DOESN'T. HOWEVER, IT'S VERY DANGEROUS TRYING TO STEER SUCH A HEAVY TRUCK. THIS CAUSES IT TO BE ALMOST IMPOSSIBLE TO STEER THE VEHICLE AND IF YOU GET STUCK ON A HIGHWAY. GOOD LUCK IF YOU LOSE IT AND YOU NEED TO MAKE A QUICK TURN.

THE ELECTRIC POWER STEERING (EPS) FAILED WITHOUT WARNING JULY 7, 2017AT 28559 MILES WHILE TRAVELING AT 55MPH. THE VEHICLE BECAME DANGEROUSLY DIFFICULT TO STEER ALMOST RESULTING IN AN ACCIDENT. OUT OF WARRANTY THE REPAIR COST WAS $2175

THE COMPLAINT HAD TO DO WITH THE COMPLETE FAILURE OF THE POWER STEERING. ON THE MORNING OF OCTOBER 30 WHILE DRIVING AT APPROXIMATELY 45 MPH THE STEERING WHEEL SEEMED TO LOCK IN PLACE FOR A SPLIT SECOND AND THEN NO POWER STEERING, I WAS LUCKY TRAFFIC WAS LIGHT AND NOT IN A CURVE, I WAS ABLE TO MANUALLY PULL OF TO THE SIDE. HAD THIS BEEN IN TRAFFIC AND OR A CURVE THIS COULD HAVE BEEN DISASTROUS OF MYSELF AND ANY NEARBY DRIVERS.