NHTSA Complaint #11327365 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11327365
Vehicle	2013 RAM 1500
Component	STEERING
Date of Incident	May 31, 2020
Date Filed	June 5, 2020
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 146,000.*DT*JB

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