NHTSA Complaint #11717710 — 2013 RAM 1500

Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done. On my way to taking it to the Dealership, I started experiencing issues with braking and right before I arrived, braking meant pushing the brake pedal all the way to the floor, it also felt delayed. While checking in my truck with the Service Department, they mentioned some Recalls that I needed done and they would take care of everything. Received a call later that everything was replaced except for ABS Control. They said they didn't have one and would search for it. Week went by, I called and they said it was back ordered with no ETA. It has been there since August 2025. My only vehicle. No warranty but I still owe 11k to the bank. I contacted Ram which sent me to contact Stellantis. Explained everything in hopes they would provide a loaner or rental. This is their response. I understand your frustration. The Stellantis rental reimbursement policy is a goodwill consideration. If the vehicle doesn't meet the guidelines the request is rejected. There is no exception, or appeal process. Let me know if you have any questions or further concerns. I replied, I am requesting exception review due to a manufacturer-controlled backorder of a safety-critical ABS component that has rendered the vehicle undrivable. This is the last communication I received which is from today 2/12. There is still no definite ETA for the part at this time, but our parts team is still working to get it expedited. I will receive another update in 5-6 business days and will follow up with you then.