NHTSA Complaint #11176593 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11176593
Vehicle 2013 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage 32,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

I WAS DRIVING HOME FROM MCCALL, ID ON FEB 4TH IN HEAVY SNOWY/ WINTER CONDITIONS IN MY 2013 RAM 1500 WHEN MY ELECTRONIC POWER STEERING COMPLETELY WENT OUT GOING AROUND A CORNER. THANKFULLY I WAS ABLE TO MANAGE THE STEERING AVOIDING A GUARD RAIL AND GOING INTO A RIVER. I WAS TOWING A 1967 VOLKSWAGEN BUG BEHIND ME AS WELL. THE DASH LITE UP AND WAS SHOWING A SERVICE POWER STEERING LIGHT. I PULLED OVER AND TURNED MY TRUCK OFF AND RESTARTED IT. AFTER RESTARTING IT THE LIGHT WHEN AWAY AND MY POWER STEERING CAME BACK. FAST FORWARD ONE WEEK, FEB 11TH. I HAD JUST GOTTEN TO HAILEY, ID. APPROXIMATELY 2.5 HRS FROM MERIDIAN, ID WHERE I LIVE. ONCE AGAIN SNOWY CONDITIONS. THE POWER STEERING FAILED AGAIN, THIS TIME IT WOULD NOT COME BACK. I HAD TO DRIVE HOME THE NEXT 2.5 HRS WITH ZERO POWER STEERING. MY 2013 RAM 1500 HAS 32,100 MILES ON IT. I HAVE DONE SOME RESEARCH AND IT SHOWS THAT I NEED A NEW STEERING RACK, THAT RETAILS AT $1,800 AND IS CURRENTLY ON BACK ORDER. TO ME THIS HINTS A PROBLEM WITH THE PART. THERE IS MULTIPLE PEOPLE ONLINE HAVING THE SAME ISSUE WITH THERE 2013. IT WOULD BE NICE IF DODGE WOULD STAND BEHIND THIS FAILING PART BEFORE IT CLAIMS SOMEONES LIFE.

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