NHTSA Complaint #11324505 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11324505
Vehicle	2013 RAM 1500
Component	STEERING
Date of Incident	May 6, 2020
Date Filed	May 14, 2020
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

RECENTLY,, AFTER DRIVING OUT TO CAPTIVA ISLAND IN FORT MYERS, I GOT BACK IN MY 2013 RAM 1500 TRUCK (A HEMI) AND HAD NO POWER STEERING. I HAD TO MANAGE DRIVING OVER BRIDGES AND WATER WAYS TO GET BACK HOME WITH GREAT DIFFICULTY. IF THIS HAD HAPPENED WHILE I WAS ON THE BRIDGE OVER WATER IT COULD HAVE BEEN QUITE SCARY. ON INVESTIGATING SAW THAT THIS HAS BEEN A SAFETY RECALL ITEM ON LATER MODELS LIKE 2015 AND 2016, WHY NOT THE 2013. IT IS THE SAME PART AND WAS THE FIRST YEAR FOR THE ELECTRONIC POWER STEERING ASSIST. THIS IS COSTING $2300.00 TO FIX AS THE WHOLE RACK AND PINION STEERING NEEDS REPLACING. THE MOST EXPENSIVE THING POSSIBLE AS WELL AS BEING A GRAVE SAFETY ISSUE. PLEASE INVESTIGATE THIS. THE TRUCK HAS LESS THAN 60,000 MILES. *TR

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