NHTSA Complaint #11317479 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11317479
Vehicle 2013 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage 41,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

WHILE ENTERING THE INTERSTATE ON 2/22/2020 MY TRUCK LOST THE ABILITY TO STEER. A WARNING LIGHT ON THE DASH ILLUMINATED STATING "SERVICE POWER STEERING" MY TRUCK IS EQUIPPED WITH ELECTRONIC POWER STEERING (EPS). I WAS ABLE TO MANHANDLE THE TRUCK TO THE SIDE OF THE ROAD BUT NEARLY GOING INTO THE DITCH. AFTER LOOKING UNDER THE HOOD TO SEE IF ANYTHING IS WRONG AND FINDING NOTHING I MADE MY WAY BACK HOME SLOWLY WITH MY FLASHERS ON. MY TRUCK HAS BEEN PARKED IN THE GARAGE EVER SINCE AND THE POWER STEERING HAS NOT RETURNED. ALL FUSES HAVE BEEN CHECKED AND APPEAR GOOD. I JUST TURNED 41,000 MILES ON IT. I HAVE READ MANY ARTICLES ABOUT THIS BEING A HUGE PROBLEM FOR MANY OTHER RAM OWNERS WITH THE SAME YEAR MODELS AS MINE AND ALSO NEWER MODEL YEARS. THIS IS EXACTLY THE SAME ISSUE AS THE S19 RECALL FOR 2015-2016 DODGE RAMS FILED 07/2016. IF MY WIFE OR SON HAD BEEN DRIVING THE VEHICLE AT THE TIME OF THIS INCIDENT, THIS COULD HAVE RESULTED DIFFERENTLY, POSSIBLE ACCIDENT, INJURY OR EVEN WORSE, DEATH, TO THEM OR SOMEONE ELSE.

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