NHTSA Complaint #11221904 — 2013 RAM 1500

THIS VEHICLE HAD A CATASTROPHIC FAILURE TO THE STEERING RACK IN MAY OF 2019. THE VEHICLE HAD ONLY 8400 MILES AND HAD BEEN IN LIKE NEW CONDITION. THE ELECTRONIC POWER STEERING FAILED, WHICH LOCKED UP MAKING IT NEAR IMPOSSIBLE TO HANDLE. IF EXITING A HIGHWAY AT NORMAL SPEED THERE WOULD HAVE BEEN A MAJOR CRASH. RECALLS HAVE BEEN DONE ON LATER MODELS BUT NOT THE 2013, WHICH WAS THE FIRST YEAR OF INSTALL. THE REPAIR BILL WAS IN EXCESS OF $2400.00. RIGHT AFTER THE WARRANTY OF THE VEHICLE. THIS SHOULD NOT HAVE HAPPENED WITH THIS MILEAGE IN FACTORY LIKE NEW CONDITION. BESIDES THE DANGER INVOLVED THE REPAIR FOR SAME IS ABSURD AND SHOULD BE REPAIRED AT THE EXPENSE OF DODGE. THERE ARE NUMEROUS BLOGS ABOUT THE FAILURE OF THIS PART AND SHOULD BE INVESTIGATED.