NHTSA Complaint #11281368 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11281368
Vehicle	2013 RAM 1500
Component	STEERING
Date of Incident	November 8, 2019
Date Filed	November 20, 2019
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WAS NAVIGATION THROUGH A PARKING LOT WHEN THE ELECTRIC POWER STEERING FAILED RESULTING IN ALMOST ZERO ABILITY TO TURN THE TRUCK. THANKFULLY I WAS GOING SLOW AND ABLE TO STOP IMMEDIATELY. SHUT THE TRUCK OFF AND RESTARTED, EPS WAS FUNCTIONING NORMAL. WAS ABLE TO MAKE IT HOME. NEXT TIME STARTING TRUCK, EPS IS NON FUNTIONAL. IT IS LITERALLY ALMOST IMPOSSIBLE TO STEER THIS TRUCK. IT DOES NOT REVERT TO MANUAL STEERING. I CURRENTLY MULTIPLE MANUAL STEERING VEHICLES AND THE RAM IS INFINITELY HARDER TO STEER EVEN WHILE IN MOTION. I PURCHASED THE VEHICLE NEW AND IT CURRENTLY ONLY HAS ROUGHLY 23K MILES ON IT. HAS HARDLY EVER EVEN BEEN RAINED ON. RAM HAS ACTIVE RECALLS FOR EPS ISSUES FOR LATER MODELS BUT REFUSES TO ADDRESS EARLIER MODELS.

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