NHTSA Complaint #11112723 — 2013 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11112723
Vehicle	2013 RAM 1500
Component	SERVICE BRAKES
Date of Incident	July 18, 2018
Date Filed	July 20, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

DRIVING VEHICLE WHEN DIGITAL INSTRUMENT CLUSTER WENT BLACK AND ENGINE STOPPED TOTAL LOSS OF BRAKING AND STEERING ASSIST. LOSS OF CONTROL OF VEHICLE WHICH ROLLED TO STOP. NO COLLISION OR DAMAGE TO VEHICLE. VEHICLE RESTARTS AND DRIVEABLE NO DIGITAL INFORMATION DISPLAYED. DEALER SAYS DIGITAL INSTRUMENT CLUSTER FAILURE. CONCERN DEFINITE SAFETY RISK IF HAPPENED IN TRAFFIC OR WHEN TURNING OR STOPPING. DID THE FAILURE OF THE DIGITAL INSTRUMENT CLUSTER KILL THE ENGINE OR DID SOMETHING ELSE KILL THE ENGINE AND THE CLUSTER. IF THE VEHICLE IS DRIVEABLE IS IT SAFE TO DRIVE OR CAN EXPECT REPEAT OF SAME INCIDENT?

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