2015 JEEP CHEROKEE Steering Problems

My Jeep is disabled due to a drivetrain failure covered under Jeep’s XJ1 Warranty Extension. The required part is on extended backorder (weeks) and Jeep is unable to provide a remedy or transportation while the vehicle is inoperable. This results in a safety hazard and unreasonable delay of repair. Power Transfer Unit (PTU) failure under warranty extension XJ1. Vehicle is disabled and cannot be safely driven. Jeep is unable to provide the part required for repair, resulting in an unreasonable delay of remedy.

The vehicle suddenly started showing parking brake, traction, ABS, and check engine lights after being started. Earlier in the day, I had also started the vehicle but cancelled the errands and returned to start it later when the dashboard and warning lights came on. Putting it in reverse, the steering was stiff as if in neutral. Never left the driveway as I wasn't taking a chance in steering or braking. The battery is less than a year old. This is the second time this has happened.

I had an incident in 2018 with the power transfer unit in this vehicle wherein I lost all control of the vehicle while driving. The dealer repaired it at that time. However, recently I was advised by the dealer that I am likely to have the same issue because the power transfer unit needs to be replaced and is a known issue yet for some reason my specific model is not included in the recall.

A few months after i got the car, a bump feels at first gear before 2nd gear starts, its been doint it till today, a vibration started a year ago, it hasn't gone away, power steering went out year and a half ago or so, its electrical so i had to change the whole part, went car is turned off you can hear the vibration sound for a second, some mechanics say the motor mounts are worn out, who kmows. For 2015 to have theese problems? I have older cars and dont have these problems, wonder what these can be. Guess just bad car and still paying it, good thing its still runs, just hoping not to break the road.

Transmission has malfunctioned, will not properly shift into higher gears, when stopped is not able to be put into park. Issue started with not warnings, was driving perfectly fine before. Cruise control has failed, parking brake has malfunctioned, and power steering has malfunctioned.

Nearly all of the warning lights came on suddenly at the same time. Service parking brake, service transmission, service antilock braking system, service forward collision system and more. The vehicle then starts to have trouble shifting and sometimes acceleration is gone completely. I had to coast over to shoulder on the freeway multiple times. Turning the vehicle off and restarting seems to help somewhat and allowed me to get the vehicle home. Sometimes acceleration is jumpy (slowing down then speeding up again). I have had the vehicle serviced 3 times for this issue. First time they stated it was fixed with a software update. Second time they replaced a sensor inside the transmission, and the third time they replaced the PTU. All of these repairs and the $1,000+ I have paid for the repairs have done nothing to address the issue.

While driving my jeep forward or in reverse my jeep launches forward very hard. I have to press on the brake abruptly so that I don't hit anything. Also when accelerating my speedometer shows the numbers increasing but my wheels are barely moving then it kicks forward abruptly. When turning or going over bumps I feel a pop in the steering column and sometimes the dashboard icon with the vehicle & squiggly lines under it appears. I told my dealership but the mechanic just said there is nothing wrong with it even though I know there is.

SERVICE SHIFTER ERROR- WARNING LIGHT APPEARS. ALL OF THE GEAR LIGHTS ARE LIT SIMULTANEOUSLY. THEY WON'T TURN OFF UNTIL I RESTART THE JEEP (2015 CHEROKEE) ONLY TO START A SHORT TIME LATER. THIS HAPPENS WHEN THE CAR IS IN MOTION AND HAS OCCURRED ON STREETS.

MY 4WD UNAVAILABLE SERVICE REQUIRED LIGHT CAME ON WHILE DRIVING AND A LOUD KNOCKING/GRINDING SOUND AND SENSATION OCCURRED. I IMMEDIATELY CONTACTED THE DEALER. I WAS TOLD THERE IS AN ISSUE BUT NO RECALL YET. ONCE AT THE MECHANIC, HE TOLD ME THAT MY REAR DIFFERENTIAL EXPLODED AND SHATTERED THE CASE AND THERE WAS FLUID EVERYWHERE. HE TOLD ME THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND HE HAS PERSONALLY SERVICED VEHICLES WITH THE SAME ISSUE.

WHILE OPERATING THIS VEHICLE ON A ROADWAY THE VEHICLE IS MAKING SCRAPING NOISE AS IF IT NEEDED BRAKE PADS, AND HAS HARDLY ANY BRAKING ABILITIES AND DOES NOT WAIVER IN INTENSITY OR BRAKING ABLITY EVEN WITH EXTRA PRESSURE TO THE BRAKES PEDDLE. THE BRAKING SYSTEM WAS CHECKED AT A SERVICE REP. WHO ADVISED THE BRAKE PADS WERE FINE, HOWEVER THE ON BOARD COMPUTER GAVE CODES THAT THE POWER STEERING COMPUTER SOFTWARE WAS INTERFEARING WITH THE BRAKING SOFTWARE. PLEASE ADVISE WHAT I NEED TO DO THIS IS MY YOUNGEST DAUGHTERS DAILY VEHICLE.

SHIFTER WARNING LIGHT CAME ON WHILE DRIVING ON A TWO LANE HIGHWAY AND THEN THE STEERING LOCKED UP AND LOST CONTROL OF VEHICLE AND IT ROLLED.

WHEN ROAD IS WET, VEHICLE RANDOMLY FISH TAILS ON CITY STREETS AND/OR DOES COMPLETE 360 DEGREE SPIN ON THE INTERSTATE. TIRES ARE GOOD. REAR DIFFERENTIAL WAS LEAKING. SUSPECTED DIFFERENTIAL FAILED. WE GOT THE LEAK FIXED BUT NOISE PERSISTED. JEEP SERVICE DEPARTMENT IS NOW REPLACING ENTIRE DIFFERENTIAL. WARRANTY EXPIRED AT 100,000 MILES. VEHICLE AROUND 120,000 MILES NOW. SUSPECT A DEFECT IN DIFFERENTIAL, BASED ON OTHER INTERNET SEARCHES. ALSO HAD SIMILAR ISSUE ABOUT A YEAR AGO, AND THOUGHT THAT BALDING TIRES WERE TO BLAME. OTHER SYMPTOMS INCLUDE RUBBING SOUND WHEN TURNING SLOWLY AND SHARPLY, SUCH AS BACKING OUT OF DRIVEWAY OR TURNING SHARPLY INTO A PARKING SPOT.

WHILE DRIVING 30-55MPH ON MULTIPLE OCCASIONS THE CAR LOST ALL POWERSTEERING AND THE ENGINE SHUT OFF FOR NO APPARENT REASON! TERRIFYING EXPERIENCE , WOULDN'T RESTART FOR ABOUT 15 MINUTES ON THE SIDE OF THE HIGHWAY WITH NO CHECK ENGINE LIGHT SET BEFORE OR AFTER NO OTHER DRIVEABILITY PROBLEMS PRESENT DURING THIS TIME

I WAS AT A RED LIGHT TRYING TO MAKE A RIGHT TURN. SUDDENLY, THE CAR STALLED. MY STEERING WHEEL WAS ALSO FROZEN THAT COULD NOT BE TURNED ANYMORE. THE DASHBOARD DISPLAYED "SHIFT THE GEAR TO P". MY STEERING WHEEL WAS ALSO FROZEN THAT COULD NOT BE TURNED ANYMORE. AFTER I DID THAT, I WAS ABLE TO RESTART THE CAR. THIS HAPPENED ON A CITY STREET BUT STILL VERY SCARY DUE TO STALLING. I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ABOUT STALLING BEFORE, BUT I WAS NOT CONTACTED BY JEEP; AND I DID NOT SEND MY CAR ANYWHERE FOR THIS MATTER.

SINCE 2015 WHEN THE JEEP WAS PURCHASED I HAVE HAD SEVERAL TIMES WHEN THE RPMS WOULD GO UP TO 3 OR 4 AND I WAS NOT ACCELERATING THE GAS WHEN IT HAPPENED. IT ACTED LIKE TRANSMISSION PROBLEMS . THE JEEP DEALER COULD NOT FINE ANYTHING WRONG AND WOULD UPDATE THE COMPUTER, IT WOULD LAST FOR SEVERAL MONTHS AND THEN THE SAME THING WOULD HAPPEN. ON SATURDAY FEBRUARY 8TH 2020 I PARKED THE CAR IN A PARKING LOT AND RETURNED 3 HOURS LATER TO A CAR THAT WOULD NOT START , LIGHTS WOULD WORK AND THE BATTERY APPEARED DEAD. I GOT A HOTSHOT TO TRY TO START THE CAR. IT DID START BUT THERE WAS NO POWER STEERING , NO POWER BRAKES, THE ENGINE WAS RUNNING ROUGH AND THE LIGHTS WERE CLICKING OFF AND ON. THE CODE STATED SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED. AND WOULD CHANGE...

WHILE DRIVING THE CAR WILL SHUT OFF COMPLETELY, LOCKING THE STEERING WHEEL AND RENDERING THE BRAKES AND THE GAS INEFFECTIVE... THE FIRST TIME I WAS DRIVING 65MPH ON THE FREEWAY AND IT SHUT OFF. LUCKILY THERE WAS NO ONE ON THE ROAD, I WAS ABLE TO COAST TO A STOP, SHIFT TO PARK, AND RESTART THE ENGINE... IT PROCEEDED TO HAPPEN MULTIPLE TIMES, NO MATTER HOW FAST I WAS DRIVING.

I HAVE HAD MY CAR IN THE SHOP TWICE FOR GEAR SHIFT ISSUE AS WELL AS A BLOWER MOTOR 3 TIMES. IF I REPLACE THIS BLOWER MOTOR IT WILL BE THE 3RD IN 2 YEARS. THE GEAR SHIFTING ISSUE WAS SUPPOSEDLY JUST AN ELECTRICAL ISSUE ACCORDING TO THE DEALERSHIP AND THE UPON RETURNING WITH THE SAME ISSUE I WAS TOLD AN ENTIRE GEAR SHIFT REPLACEMENT WAS NECESSARY ON MY 2015 JEEP CHEROKEE. A SUPPOSED RECALL EXISTED BUT PER JEEP CUSTOMER SERVICE IS WAS ONLY FOR CARS BUILD IN 2014 IN THE MONTH OF OCTOBER. HOWEVER IN A FOLLOW UP CALL TODAY 12/13/2019 JEEP WAS UNABLE TO FIND ANY RECALL RELATED TO THE GEAR SHIFT OR ANY ELECTRICAL COMPONENTS THAT WOULD AFFECT THE GEAR SHIFT OR TRANSMISSION. I WOULD LIKE TO REQUEST A TRACKING OF CALLS, EMAILS, REPORTING OF ALL RELATED ISSUES TO JEEPS BUILT IN 2014 LABELED AS 2015 THAT...

I WAS PARKED AND TRIED TO START MY CAR, IT WOULD NOT CRANK UP. TURNED IT OFF AND IT HESITATED TO START AGAIN. THEN I TRIED TO SHIFT IT INTO REVERSE, IT WAS BLINKING AND IT JERKED LIKE WHEN SOMEONE HITS YOU FROM BEHIND REALLY HARD. AS I TRIED TO REVERSE THE STEERING LOCKED AND IT HARDLY WANTED TO BRAKE. THE SERVICE BRAKE LIGHT AND ENGINE LIGHT CAME ON. IT HAS HAPPENED TWICE NOW AND EACH TIME IT GETS WORSE. IT'S NOT A SAFE VEHICLE TO DRIVE.

IT JUMP WHILE DRIVING AND GEARS GET STUCK. AND STEREO TURNS BLANK FOR SOME PERIOD TIME . TRANSMISSION BEEN HAVING PROBLEMS SINCE DAY I BOUGHT IT

IN THE LAST 2 WEEKS, WHENEVER I TRY TO TURN THE WHEELS RIGHT OR LEFT IT MAKES A LOUD CREAKING NOISE. I HAD IT LOOKED AT AND HAD THE TOP TOP STRUT BUSHING LUBRICATED THINKING THAT WAS THE ISSUE ONLY TO HAVE IT CONTINUE MAKING THE SAME NOISE.

THE CAR STARTED SHAKING WHEN TOWING. WE HAD TO STOP IMMEDIATELY. IT SHOOK SO BAD IT SHOOK THE MOTOR HOME. WE WERE ON A HIGHWAY AND TURNING TO THE RIGHT.

WHILE FLAT TOWING OUR JEEP LATITUDE BEHIND OUR MOTOR HOME AT 45MPH THE JEEP BEGAN TO WOBBLE VIOLENTLY. WE BOUGHT THE JEEP BRAND NEW IN 2015. WE WERE NEVER NOTIFIED WE NEEDED TO INSTALL A SPECIAL WIRE HARNESS. THE JEEP DEALER INSTALLED OUR TOWING PACKAGE SO THEY NEW IT WAS GOING TO BE TOWED. WE HAVE AN APPOINTMENT THIS TUESDAY TO TRY AND REMEDY THIS DEATH WOBBLE AT OUR OWN EXPENSE. WE ARE LUCKY NO ONE WAS HURT. FROM DOING RESEARCH ON SOCIAL MEDIA I WAS DIRECTED TO BULLETIN KL-08-022-16. WE NEVER RECEIVED ANY NOTIFICATION ON THIS BULLETIN. NOW OUR WARRANTY HAS RUN OUT.

WHILE TOWING MY JEEP CHEROKEE BEHIND MY RV, I HAVE ENCOUNTERED SOMETHING KNOWN AS THE 'DEATH WOBBLE'. THIS CAN BE VERY SERIOUS DANGER AS THE STEERING WHEEL OF MY RV WAS SHAKING SO VIOLENTLY, IT WAS UNCONTROLLABLE. THINKING IT WAS MY RV, I SPENT $1200 TO HAVE MY RV EXAMINED ONLY TO FIND OUT LATER THAT IT WAS MY TOWED VEHICLE, A 2015 JEEP CHEROKEE CAUSING THE MASSIVE VIBRATION. THIS CAN BE A VERY SERIOUS DANGER. THINKING IT WAS MY RV, I SPENT $1200 TO HAVE MY RV EXAMINED ONLY TO FIND OUT LATER THAT IT WAS MY 2015 JEEP CHEROKEE CAUSING THE SEVERE VIBRATION. DO I HAVE ANY RECOURSE? WHAT HAS BEEN DONE TO REQUIRE JEEP TO MITIGATE THIS KNOWN PROBLEM? WHAT KIND OF REQUIREMENT DID JEEP HAVE TO NOTIFY ME OF THIS ISSUE? MY SECOND PROBLEM AS TO DO WITH THE TRANSMISSION. AGAIN, THIS PROBLEM AFFECTS ALL JEEP...

AN ALERT MESSAGE READS "SERVICE SHIFTER" ACROSS DASH MESSAGE CENTER WHILE DRIVING. . THE GEAR SHIFT WILL LIGHT UP EVERY GEAR AND NEITHER CLEAR OFF UNLESS I PULL OVER AND KILL THE ENGINE. THE MESSAGE DOES NOT STORE IN THE "ERROR MESSAGE" REPORTING SYSTEM AND I HAVE BEEN TOLD FROM THE DEALERSHIP I PURCHASED FROM AS WELL AS ANOTHER THAT THERE IS NO RECALL AND NOTHING CAN BE DONE SINCE THE MESSAGE ISN'T STORED. I'M READING REPORTS OF THESE MAKE/MODELS LOCKING UP THE STEERING AND CAUSING CRASHES.

PER TSB 08-029-16 FLAT TOWING THIS VEHICLE JEEP INSTALLED A WIRING KIT TO STOP A SEVERE WOBBLE WHILE TOWING. KIT WAS INSTALLED JULY 25 2016. WHILE TOWING THE JEEP DURING A TRIP ON APRIL 28, 2018 ON I255 E BYPASS AROUND SAINT LOUIS AT APPROX. 4:40 PM AT APPROX. 60 MPH I HAD THE SEVERE DEATH WOBBLE OCCUR. HEAVY TRAFFIC AND WHILE DECELERATING AND TRYING TO STOP (WHICH IS THE ONLY WAY TO STOP THE WOBBLE) I WAS NEARLY REAR ENDED BY A SEMI TRUCK. ON APRIL 29, 2018 AT APPROXIMATELY 2:30 PM WHILE EXITING I39 ONTO I39/90 IN WISCONSIN THE WOBBLE OCCURRED AGAIN AT APPROX. 50 MPH. AGAIN, THE WIRING FIX WAS INSTALLED AND I HAD IT CORRECTLY TURNED ON. THIS A DANGEROUS VEHICLE AND I REFUSE TO TOW IT 1 FOOT UNTIL JEEP STEPS UP TO THE PLACE AND DOES THE RIGHT THING. IN BOTH INSTANCES, TRAFFIC WAS...

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SHORT CIRCUIT IN POWER LIFT GATE CONTROL MODULE AND ELECTRONIC POWER STEERING SYSTEM. *LD *JS

THIS 2015 JEEP CHEROKEE HAS THE 2-SPEED TRANSFER UNIT, AND WAS SOLD AS FLAT TOWABLE, AND MANUAL SO STATES THAT FACT. THE MANUFACTURER MADE THE POWER STEERING SYSTEM ELECTRIC RATHER THAN MECHANICAL. IN 2017 AFTER MANY COMPLAINTS ABOUT THE CHEROKEE NOT TRACKING WHILE BEING TOWED BEHIND THE MOTORHOME AND CAUSING A SEVERE LEFT TO RIGHT WOBBLE BEHIND THE MOTORHOME, JEEP ISSUED A REVISION TO THE OWNER'S MANUAL (S-13). IT STATES THAT A FLAT-TOW WIRING KIT SHOULD BE INSTALLED, BUT JEEP WANTS THE PART AND LABOR TO INSTALL THIS KIT TO BE PAID BY THE JEEP OWNER, NOT BY THE MANUFACTURER. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED UNDER A RECALL. ON A STRAIGHT ROAD THIS WOBBLE HAPPENED TWICE TO ME AND ALMOST CAUSED ME TO LOOSE CONTROL OF MY MOTORHOME, NOT TO MENTION DAMAGE TO MY JEEP.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING TOWED AT 50 MPH BY AN RV, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND MADE THE RV DIFFICULT TO CONTROL. THE VEHICLE FRACTURED THE TOW HITCH AND STRUCK THE REAR OF THE RV. THE VEHICLE WAS TAKEN TO FEDDERLY CHRYSLER DODGE JEEP, INC (2500 E MAIN ST, REEDSBURG, WI 53959), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 33489958 WAS PROVIDED. THE FAILURE MILEAGE WAS 34,500.

WHILE FLAT-TOWING OUR JEEP CHEROKEE BEHIND OUR MOTORHOME DOWN A HIGHWAY AT 60MPH, WE WENT OVER A MINOR BUMP IN THE ROAD, AND THE JEEP STARTED TO VIOLENTLY WOBBLE/SHAKE (VISIBLE IN REAR CAMERA OF THE RV) WHICH WAS SHAKING/TORQUING THE ENTIRE RV BACK AND FORTH UNCONTROLLABLY. WE HAD TO SLOW & COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY IN ORDER FOR THE WOBBLING TO STOP. WE IMMEDIATELY PULLED OVER TO SHOULDER OF HIGHWAY, TO FIND THE CORNER OF THE BUMPER RIPPED OFF, AND THE TOW ANCHOR BENT SIDEWAYS (FROM THE WHIPPING ACTION OF THE JEEP). WE UNHOOKED THE JEEP (NO LONGER TOWABLE) AND DROVE OFF THE HIGHWAY AND DIRECTLY TO A JEEP DEALER. THE JEEP DEALER ASSESSED THE DAMAGE FROM THE WOBBLE (TORN FRONT BUMPER, BENT TOW CONNECTOR, AND CRACKED FRONT SUB FRAME). WE RESEARCHED ONLINE AND FOUND THIS WOBBLE TO BE A KNOWN ISSUE TO...

WAS DRIVING CAR AND CAME TO A STOP LIGHT. AUTO ON/OFF ACTIVATED AT STOP LIGHT. WHEN I RELEASED BRAKE CAR TRIED TO TURN ON, BUT STALLED. PUT CAR IN PARK AND STARTED CAR. DROVE TO DEALERSHIP. THEY PERFORMED UPDATES ON CAR. GOT CAR BACK CRUISE CONTROL WOULD NOT ACTIVATE. TOOK CAR BACK CRUISE CONTROL STARTED WORKING THEY SAID NO PROBLEM FOUND. WAS DRIVING CAR AND APPLIED BRAKES WITH CRUISE CONTROL ON. WHEN I RELEASED BRAKES CAR ACCELERATED FORWARD TOWARDS CAR IN FRONT OF ME. HAD TO SLAM ON BRAKES. TOOK CAR BACK TO DEALER, THEY REPLACED BRAKE SWITCH.GOT CAR BACK AND HAD PROBLEMS WITH TRANSMISSION SHIFTING. DEALERSHIP SAYS NOTHING WRONG WITH CAR. GOT CAR BACK DROVE CAR FOR A MONTH AND A HALF OR SO THEN POWER STEERING WENT OUT WHILE DRIVING IN PARKING LOT. TOOK TO DEALER, THEY SAID IT HAD A BAD STEERING RACK. NATIONAL BACK-ORDER FOR 5...

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE VEHICLE WAS BEING TOWED BY A 2000 HOLIDAY RAMBLER ENDEAVOR RECREATIONAL VEHICLE. WHILE THE RV WAS DRIVING 55-60 MPH, THE JEEP SHIMMIED VIOLENTLY WITHOUT WARNING. THE JEEP WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630 (888) 480-1238) WHERE THE DIAGNOSIS WAS UNKNOWN. WHILE THE CHEROKEE WAS AT THE DEALER, THE CONTACT NOTIFIED THE MANUFACTURER. THE MANUFACTURER SENT A NEW WIRING HARNESS TO THE DEALER AND THE JEEP WAS REPAIRED. A YEAR LATER, WHILE THE JEEP WAS BEING TOWED BY THE HOLIDAY RAMBLER, THE FAILURE RECURRED. THE MANUFACTURER HAD THE CHEROKEE TOWED TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952 (707) 762-2712), BUT THE DEALER REFUSED TO DIAGNOSE OR REPAIR THE VEHICLE WITHOUT KNOWING THE REPAIR HISTORY. THE VEHICLE WAS TAKEN BACK TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM, BUT...

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD WHILE SHIFTING GEARS. THE CONTACT STATED THAT THE RPMS INCREASED RAPIDLY WHILE ATTEMPTING TO SWITCH GEARS. JIM BURKE DODGE CHRYSLER JEEP RAM OF BURMINGHAM, ALABAMA WAS MADE AWARE OF THE FAILURE AND COULD NOT DUPLICATE THE FAILURE. THE DEALER PERFORMED A SOFTWARE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE TRANSMISSION FAILURE. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 65 MPH, THE "POWER STEERING OFF" WARNING INDICATOR ILLUMINATED WITHOUT WARNING. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO STEER. THE CONTACT PULLED OVER TO THE LEFT SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE POWER...

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END SHOOK VIOLENTLY, THE STEERING WHEEL WENT BACK AND FORTH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER STRAUB CHRYSLER DODGE JEEP RAM LOCATED AT 1502 WHEELING AVE, GLEN DALE, WV 26038; (888) 449-5231 WHERE THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 877-426-5337 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL UNDER THE VIN AND THAT THE CONTACT WOULD HAVE TO PAY FOR THE CHARGES AND A CASE NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 21,000.

WE WERE SOLD THIS VEHICLE TO FLAT TOW BEHIND A MOTOR COACH. ON THE HIGHWAY THE CAR STARTS TO SHAKE DANGEROUSLY OUT OF CONTROL. A DEATH WOBBLE. WE HAD TO COME TO A COMPLETE STOP TO GET THE VEHICLE UNDER CONTROL. WE THOUGHT WE HAD A TIRE BLOW OUT. IT IS UNSAFE TO TOW AS WAS DICTATED IN MY MANUAL. THIS VEHICLE WAS SOLD UNDER FALSE PRETENSE AND NEEDS TO BE RECALLED. I SHOULD NOT HAVE TO PAY ANOTHER $600 TO TOW THIS VEHICLE SAFELY WHEN IT WAS SOLD TO ME AS A SAFE VEHICLE TO TOW

TAKATA RECALL - BAD WHEEL BEARING , LOSS OF POWER, ENGINE LIGHT. IN MOTION!!!

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION BEGAN TO SHIFT IMPROPERLY AND HARD SHIFTED INTERMITTENTLY. ALSO, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

VEHICLE DEVELOPS WHAT IS KNOW AS THE DEATH WOBBLE WHEN BEING TOW 4 WHEELS DOWN. THIS DEATH WOBBLE DEVELOPS AT 55 TO 65 MPH AND SHAKES THE MOTORHOME AND THE CAR UNTIL YOU COME TO A COMPLETE STOP. SEE YOUTUBE HTTPS://WWW.YOUTUBE.COM/WATCH?V=FWGUAJAEECI&SNS=EM

THE VEHICLE SHUT OFF WHEN DRIVING. AFTER CALLING A JEEP DEALER AND ASKING IF THEY WHERE HAVING ANY TROUBLE LIKE THIS. I ALSO INFORMED THE DEALER THAT THE CHEROKEE HAD 36500 MILES 500 OVER COVERED WARRANTY. I WAS INFORMED THE WORK WOULD NOT BE COVERED SO I TOOK IT TO A LOCAL GARAGE. WAS TOLD IT NEEDS A THERMOSTAT. HAD TO CALL A DEALER AFTER SEVERAL ATTEMPTS TO LOCATE THE PART. ALL THE DEALER SAID THE PART IS ON NATIONAL BACK ORDER. IF THE PART IS THAT POPULAR TO REPLACE THAT YOU CANT KEEP IT IN STOCK THAN THERE MOST BE AN ISSUE. THIS VEHICLE IS NOT SAFE IF THIS PART IS CAUSING THE MOTOR TO SHUT OFF WHEN DRIVING DOWN THE ROAD AT HIGHWAY SPEED. THEIR SEEMS TO BE A LOT OF TROUBLE WITH THIS VEHICLE. I HOPE CHRYSLER WILL NOT JUST LET THE ISSUE GO HOPING THAT PEOPLE...

2015 JEEP TRAIL HAWK APPROXIMATELY 1ST 10,000 MILES ELECTRONICS MULTIPLE ALARMS NO 4 WHEEL DRIVE, PARKING BRAKE ERROR, CHECK TRANSMISSION LIGHT ON WHILE DRIVING. LOSS OF SOME STEERING, HEAVY... CAR IS SHIFTING CHAOTICALLY. CHECK ENGINE NO VISIBLE ISSUES. TOOK TO DEALER SHIP THE NEXT DAY THEY RE-FLASHED SOFTWARE KEPT IT FOR THE NIGHT NO OTHER ISSUES UNTIL 12/11/2016 WHEN A DUPLICATE OF THE FIRST EVENT OCCURRED. TOOK TO DEALERSHIP SAME THING AS REPORTED BEFORE, PLUS OIL LEAK (NO OIL IN MY GARAGE UPPER OIL LEAK) AND THE DEALERSHIP COMPLETED A TRANSMISSION RE-CALL REPAIR TO FIX TRANSMISSION ERRORS ON THE 9 SPEED. ALL REPAIRS UNDER WARRANTY TO DATE ONLY COST TO ME IS RENTAL CARS AND LOST TIME AT WORK. 12/19 DUPLICATE AGAIN OF TWO EVENTS ONLY DIFFERENCE IS THE CAR WAS HAVING A HARD TIME STARTING ON TWO OCCASIONS TODAY BUT DROVE FINE. ON ONE OCCASION THE MOTOR STARTER WOULD...

WHILE DRIVING LESS THAN 10 MPH, EMERGENCY BRAKE CAME ON THUS MAKING THE CAR UNABLE TO STEER OR MOVE.

JEEP CHEROKEE RECALL S13 SEE LETTER ATTACHED. VEHICLE WAS REPRESENTED TO BE CAPABLE FOR FLAT TOW AT PURCHASE. RECALL A YEAR+ LATER REQUIRED MODIFICATIONS IN ORDER SAFELY TO DO SO. FCA IS REQUIRING OWNERS TO PAY FOR MODIFICATIONS.

2015 JEEP CHEROKEE WITH ACTIVE DRIVE II. WOBBLES WHEN FLAT TOWING UNDER CERTAIN CONDITIONS. APPARENTLY THERE IS A FIX FOR THIS THAT WAS SUPPOSED TO BE COMPLIMENTRY AS IT IS A SAFETY PROBLEM. FAC HAS NOT INFORMED THEIR DEALERS OF THIS. THEY WANT COST OF PART AND 4 HRS LABOR TO REPAIR. THE VEHICLE I BOUGHT SAYS PLACE TRANSFER CASE IN NUETRAL AND TRAMSMISSION IN PARK AND TOW.THE VEHICLE I GOT REQUIRES AN ACCESSOREE KIT TO FIX THE PROBLEM. FCA SHOULD BE PAYING FOR THIS

CPSC: CHRYSLER: CONSUMER STATED JEEP CHEROKEES BASED ON YEARS 2014-2016 CAN DEVELOP A WOBBLE IN THE FRONT END WHEN BEING TOWED BEHIND A MOTOR HOME. THE WOBBLE IS SEVERE ENOUGH TO CAUSE THE CONSUMER TO LOOSE CONTROL. *SS THE CONSUMER STATED THE STEERING, WAS POORLY DESIGNED. *JB

WHILE JEEP IS BEING FLAT TOWED BEHIND MOTORHOME ON DOWN SLOPE & CURVE OF INTERSTATE FRONT WHEELS START SEVERE WOBBLE FORCING RIG TO BE STOPPED BEFORE ANY FORWARD MOTION CAN BE RESUMED. DANGEROUS SAFETY ISSUE AS OTHER VEHICLES BEHIND OR BESIDE MY APPROXIMATELY 60FT LONG COMBO HAVE TO BRAKE SUDDENLY TO AVOID CONTACT. SIMILAR INSTANCES REPORTED NHTSA #10881635, 10872379, 10760794. WOULD MOLAR FLAT TOWING WIRING KIT CORRECT THIS PROBLEM? WHAT IS THE PART # FOR THE WIRING KIT?

FCA ISSUED CUSTOMER SATISFACTION NOTIFICATION S13 - FLAT TOW ADDENDUM CARD IN APRIL 2016. THIS ADDENDUM CARD DOES NOT RESOLVE THE PROBLEM OF FLAT TOWING. I PURCHASED THE 2015 JEEP CHEROKEE SPECIFICALLY BECAUSE FCA INDICATED THE VEHICLE IS TOWABLE 4-WHEELS DOWN. THE ADDENDUM REFERS TO A "MOPAR FLAT TOW WIRING KIT" WHICH WAS NOT INSTALLED AS PART OF THIS NOTIFICATION. AS A RESULT, WHEN THE CAR IS TOWED (THUS, IN-MOTION BEHIND THE TOWING VEHICLE) 4-WHEELS DOWN THE FRONT OF THE CAR STEERING "WOBBLES" (SOMETIMES SEVERELY) BECAUSE THE WIRING KIT IS REQUIRED NOW. IT WAS NOT PART OF THE CAR THAT I PURCHASED AND I BELIEVE FCA SHOULD INSTALL THE WIRING KIT AT NO COST TO THE CONSUMER AS THIS IS A HAZARD TO BOTH THE OWNER AND ANY OTHER PERSON OR VEHICLE THAT MAY BE IN THE VICINITY WHEN SAID VEHICLE IS BEING TOWED. NOTE: WEBSITE SAYS MULTIPLE FILES ARE...

WHEN I PURCHASED MY 2015 JEEP CHEROKEE ONE OF THE MAIN REASON WAS FOR ITS ABILITY TO BE FLAT TOWED BEHIND A MOTOR HOME WITH EASE. AFTER HAVING IT FOR A NUMBER OF MONTHS I NOTICED IT SOMETIMES VIBRATED WHILE TOWING. AFTER READING SOME FORUMS AND CHECKING WITH DEALERS CHRYSLER REALIZED THAT WAS DUE TO THESE NEW MODELS HAVING ELECTRONIC STEERING VERSUS THE OLD HYDRAULIC SYSTEMS AND IT NOW REQUIRES POWER TO BE CONSTANT TO THE STEERING DURING TOWING. NOW REALIZE WHEN I PURCHASED IT THE MANUAL CLEARLY STATED THE PROCEDURES WHICH I FOLLOWED. NOW I RECEIVE A NOTICE THAT SAYS IN ORDER TO FLAT TOW I NEED A SPECIAL HARNESS INSTALLED WITH A COST OF PARTS AND LABOR OF OVER $400. THEY HAVE NOW PROVIDED AN ADDENDUM TO THEIR OWNERS MANUAL STATING ALL THIS. MY ISSUE IS THEY WANT THE OWNER TO PAY TO MAKE THEIR VEHICLE SAFE WHEN...

VEHICLE SURGES FORWARD AFTER A STOP AT NUMEROUS & UNPREDICTABLE TIMES SINCE PURCHASE. THIS IS VERY DANGEROUS! TRANSMISSION HAS BEEN REPLACED & CONTINUES TO DO THIS. THERE IS NOT ANY PREDICTABILITY AS TO WHEN THIS WILL OCCUR. HAVE HAD VEHICLE IN FOR SERVICE 6 TIMES & THEY WERE 'UNABLE TO DUPLICATE CONCERN'. I WOULD NOT BE BRINGING MY VEHICLE IN IF I DIDN'T HAVE A CONCERN! I HAVE NEVER HAD AS MANY ISSUES WITH A NEW VEHICLE AS I HAVE HAD WITH THIS ONE! VEHICLE LURCHES/JERKS/ROCKS WHEN SHIFTING FROM FORWARD TO REVERSE & REVERSE TO FORWARD--DOESN'T ALWAYS ENGAGE IMMEDIATELY. VEHICLE HAS REVVED WITH ACCELERATION, WOULD NOT GO FORWARD & THEN SUDDENLY SURGED FORWARD SEVERAL TIMES. PULLS TO THE RIGHT ON LEVEL SURFACE. VEHICLE ROLLS FORWARD AFTER BRAKING AS BRAKES DON'T ALWAYS GRAB. AFTER A STOP, CAR ROLLS FORWARD. MANY ISSUES WITH RADIO JUMPING AROUND ON OWN & SKIPPING PRESET STATIONS,...

THE STITCHING ON THE LEATHER WRAPPED STEERING WHEEL IS VERY ABRASIVE AND IS RAISED JUST ENOUGH TO FEEL SHARP AND ANNOYING. WHEN TURNING THE WHEEL INSIDE USING THE SPOKES, THE STITCHING IS VERY ABRASIVE AND HAS CHAFED SKIN OFF MY THUMB. IN OTHER AREAS OF THE STEERING WHEEL, IT'S JUST NOT TOTALLY COMFORTABLE TO GRIP BECAUSE OF THE SHARP FEELING OF THE STITCHING. THIS CONDITION OBVIOUSLY EXISTS ALL THE TIME, BUT IS MOST NOTICEABLE AND ANNOYING WHEN TURNING THE WHEEL IN WIDE ARCS AS IN PARALLEL PARKING.

ENGINE SHUTS DOWN STALLS OUT WHILE DRIVING NO WARNING ON ROADWAYS FREEWAYS NO POWER STEERING OR BRAKES SERIOUS INJURY OR DEATH COULD BE A RESULT.

I LEASED FOR 39 MONTHS A BRAND NEW JEEP CHEROKEE LATITUDE 2015 AT 10/25/2015 ON CHAMPION CHRYSLER JEEP DODGE DEALER. IT WILL COMPLETE 9 MONTHS THAT I HAVE THIS CAR. ON 3/16/215 THERE WAS THE 1ST RECALL ABOUT AN ISSUE ON AIRBAGS THAT COULD OPEN ACCIDENTALLY. ON 6/5/2015 THERE WAS THE 2ND RECALL (I AM NOT SURE WHAT WAS THE ISSUE). ON 6/15/2015 I HAD AN ISSUE ABOUT TRANSMISSION SYSTEM AND I COULDN'T MOVE THE CAR IN INDY DOWNTOWN. I COULDN'T TURN THE CAR ON. MY CAR WAS ON DEALER FOR SERVICE FOR 5 DAYS. THEY CHANGED THE ENTIRE TRANSMISSION SYSTEM. ON 7/5/2015 I WAS IN NY AND I ALMOST HAD AN ACCIDENT BECAUSE I HEARD AN ALARM AND IT WAS POPPING UP AN ICON ON THE JEEP PANEL, AND THEN I REALIZED THAT THE STEERING WHEEL WAS REALLY HARD WHEN I TRIED TO TURN 90 DEGREES ON A CROSSROAD....