NHTSA Complaint #10765040 — 2015 JEEP CHEROKEE

I LEASED FOR 39 MONTHS A BRAND NEW JEEP CHEROKEE LATITUDE 2015 AT 10/25/2015 ON CHAMPION CHRYSLER JEEP DODGE DEALER. IT WILL COMPLETE 9 MONTHS THAT I HAVE THIS CAR. ON 3/16/215 THERE WAS THE 1ST RECALL ABOUT AN ISSUE ON AIRBAGS THAT COULD OPEN ACCIDENTALLY. ON 6/5/2015 THERE WAS THE 2ND RECALL (I AM NOT SURE WHAT WAS THE ISSUE). ON 6/15/2015 I HAD AN ISSUE ABOUT TRANSMISSION SYSTEM AND I COULDN'T MOVE THE CAR IN INDY DOWNTOWN. I COULDN'T TURN THE CAR ON. MY CAR WAS ON DEALER FOR SERVICE FOR 5 DAYS. THEY CHANGED THE ENTIRE TRANSMISSION SYSTEM. ON 7/5/2015 I WAS IN NY AND I ALMOST HAD AN ACCIDENT BECAUSE I HEARD AN ALARM AND IT WAS POPPING UP AN ICON ON THE JEEP PANEL, AND THEN I REALIZED THAT THE STEERING WHEEL WAS REALLY HARD WHEN I TRIED TO TURN 90 DEGREES ON A CROSSROAD. I ALMOST HIT THE CURB AND THE CAR BEHIND ME ALMOST HIT ME. I NEEDED TO TURN OFF AND TURN ON THE CAR SEVERAL TIMES TO MOVE THE CAR. I INTENDED TO LEAVE NY ON SUNDAY TO WORK ON MONDAY BUT I DID NOT FEEL SAFE TO TRAVEL ALMOST 12 HOURS. I WAITED UNTIL MONDAY TO GO TO A DEALER IN NY AND CHECK WHAT WAS WRONG ABOUT THE CAR. ON MONDAY I WENT TO A JEEP DEALER ON WARWICK - NY AND THEY SAID THAT THEY DIDN'T HAVE THE SPARE PART TO CHANGE ON MY CAR AND THAT I NEED TO WAIT AT LEAST ONE MORE DAY SO THEY COULD ORDER AND FIX. BUT HE ALSO SAID THAT I COULD DRIVE, BUT THE WHEEL WOULD BE HARD SOMETIMES. I JUST NEED TO PAY ATTENTION ON 90 DEGREES TURNS AND U TURNS. I CAME BACK HOME LISTENING THE ALARM ALL THE TRIP. I LEFT THE CAR ON CHAMPION DEALER AT 7/7/2015 AND AFTER ONE DAY THEY FIXED THE ISSUE. AT NY DEALER THEY SAID THAT NEED TO CHANGE SOME PART AND ON CHAMPION THEY JUST FIXED AND DIDN'T CHANGE NOTHING. MY CAR IS JUST 9 MONTHS OLD AND I HAD SEVERAL AND IMPORTANT ISSUES. I BOUGHT A NEW CAR. I JUST WANT TO PUT GAS AND DRIVE. I ALREADY LOST SEVERAL HOURS OF WORK AND I DO NOT FEEL SAFE ABOUT THIS CAR.