NHTSA Complaint #11124376 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11124376
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	September 4, 2018
Date Filed	September 4, 2018
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

AN ALERT MESSAGE READS "SERVICE SHIFTER" ACROSS DASH MESSAGE CENTER WHILE DRIVING. . THE GEAR SHIFT WILL LIGHT UP EVERY GEAR AND NEITHER CLEAR OFF UNLESS I PULL OVER AND KILL THE ENGINE. THE MESSAGE DOES NOT STORE IN THE "ERROR MESSAGE" REPORTING SYSTEM AND I HAVE BEEN TOLD FROM THE DEALERSHIP I PURCHASED FROM AS WELL AS ANOTHER THAT THERE IS NO RECALL AND NOTHING CAN BE DONE SINCE THE MESSAGE ISN'T STORED. I'M READING REPORTS OF THESE MAKE/MODELS LOCKING UP THE STEERING AND CAUSING CRASHES.

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