NHTSA Complaint #10881635 — 2015 JEEP CHEROKEE

FCA ISSUED CUSTOMER SATISFACTION NOTIFICATION S13 - FLAT TOW ADDENDUM CARD IN APRIL 2016. THIS ADDENDUM CARD DOES NOT RESOLVE THE PROBLEM OF FLAT TOWING. I PURCHASED THE 2015 JEEP CHEROKEE SPECIFICALLY BECAUSE FCA INDICATED THE VEHICLE IS TOWABLE 4-WHEELS DOWN. THE ADDENDUM REFERS TO A "MOPAR FLAT TOW WIRING KIT" WHICH WAS NOT INSTALLED AS PART OF THIS NOTIFICATION. AS A RESULT, WHEN THE CAR IS TOWED (THUS, IN-MOTION BEHIND THE TOWING VEHICLE) 4-WHEELS DOWN THE FRONT OF THE CAR STEERING "WOBBLES" (SOMETIMES SEVERELY) BECAUSE THE WIRING KIT IS REQUIRED NOW. IT WAS NOT PART OF THE CAR THAT I PURCHASED AND I BELIEVE FCA SHOULD INSTALL THE WIRING KIT AT NO COST TO THE CONSUMER AS THIS IS A HAZARD TO BOTH THE OWNER AND ANY OTHER PERSON OR VEHICLE THAT MAY BE IN THE VICINITY WHEN SAID VEHICLE IS BEING TOWED. NOTE: WEBSITE SAYS MULTIPLE FILES ARE UPLOADABLE. WEBSITE DOES NOT WORK CORRECTLY AND ONLY ALLOWS 1 FILE TO BE UPLOADED! I HAVE ADDITIONAL FILES!