NHTSA Complaint #11360638 — 2015 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11360638
Vehicle	2015 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	September 9, 2020
Date Filed	September 23, 2020
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

WHEN ROAD IS WET, VEHICLE RANDOMLY FISH TAILS ON CITY STREETS AND/OR DOES COMPLETE 360 DEGREE SPIN ON THE INTERSTATE. TIRES ARE GOOD. REAR DIFFERENTIAL WAS LEAKING. SUSPECTED DIFFERENTIAL FAILED. WE GOT THE LEAK FIXED BUT NOISE PERSISTED. JEEP SERVICE DEPARTMENT IS NOW REPLACING ENTIRE DIFFERENTIAL. WARRANTY EXPIRED AT 100,000 MILES. VEHICLE AROUND 120,000 MILES NOW. SUSPECT A DEFECT IN DIFFERENTIAL, BASED ON OTHER INTERNET SEARCHES. ALSO HAD SIMILAR ISSUE ABOUT A YEAR AGO, AND THOUGHT THAT BALDING TIRES WERE TO BLAME. OTHER SYMPTOMS INCLUDE RUBBING SOUND WHEN TURNING SLOWLY AND SHARPLY, SUCH AS BACKING OUT OF DRIVEWAY OR TURNING SHARPLY INTO A PARKING SPOT.

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