2015 JEEP CHEROKEE Seats Problems
8 NHTSA complaints on file
Seats Issues in the 2015 JEEP CHEROKEE
8 seats complaints have been filed with NHTSA for the 2015 JEEP CHEROKEE. Of these, 1 involved a crash, 1 involved a fire, and 1 resulted in injury.
8
Complaints
1
Crashes
1
Fires
1
Injuries
0
Deaths
All Seats Complaints
Seat is become loose and has to be hand tightened on. a regular basis. Taken to dealer they say it’s not under my warranty and that the insulation trim is worn out that’s why it’s becoming loose. They are saying at the dealership and with Chrysler that it is not a safety issue and therefor can’t be put under the manufacture warranty
MY AUTOMATIC REAR HATCH STOPPED WORKING AFTER A SMALL AMOUNT OF WATER FROM A COOLER LEAKED IN MY "TRUNK". I CHECKED THE FUSE FOR THE HATCH AND IT BLEW, I SWAPPED IT OUT AND SMOKE BEGAN TO POUR FROM THE REAR OF MY JEEP (THE TRUNK) THEN A FIRE ERUPTED, SEVERELY DAMAGING MY CHEROKEE. THE JEEP WAS IN MY DRIVEWAY AND DUE TO THE FIRE BEING NEAR THE GAS TANK I HAD TO DRIVE IT TO THE STREET OUT OF FEAR IT WOULD HURT MY FAMILY. THERE IS A RECALL RE: THE HATCH MOTOR MODULE GETTING WET AND CAUSING A FIRE WHICH I HAD PERFORMED IN 2016. THIS PART IS FAULTY AND ALMOST HARMED ME/FAMILY AND NOW I AM OUT MY DEDUCTIBLE AND CAR RENTAL COSTS. NO ONE FROM CHRYSLER OR JEEP WILL CALL ME BACK.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CARMAX (18020 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 896-3810) WHERE IT WAS DIAGNOSED THAT THE SEATS WERE NOT LATCHED CORRECTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO SCOTT ROBINSON CHRYSLER DODGE JEEP RAM (20900 HAWTHORNE BLVD, TORRANCE, CA 90503, 424 299-8800) WHERE THE CONTACT WAS INFORMED THAT THE REAR SEATS WERE NOT ATTACHED CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V590000 (SEATS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH TWO DEALERS (1. BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA, 4627 S MEMORIAL DR, TULSA, OK 74145, (918) 663-6343 AND 2. CHRIS NIKEL CHRYSLER JEEP DODGE RAM, 2920 N ASPEN AVE, BROKEN ARROW, OK 74012, (918) 355-5000). THE FIRST DEALER SCHEDULED AN APPOINTMENT AND STATED THAT THE PART WAS ORDERED, BUT, A WEEK LATER, INDICATED THAT THE PART WAS NOT AVAILABLE. THE SECOND DEALER INDICATED THAT THEY WOULD BE ABLE TO PROVIDE THE PART, BUT THEN NOTIFIED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE DEALERS DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED....
SHORTLY AFTER BUYING MY 2015 JEEP CHEROKEE SPORT WITH THE 2.4 ENGINE AND 9 SPEED AUTOMATIC, IT BEGAN SHIFTING ERRATICALLY. IN TOWN IT WOULD HESITATE WHEN LEAVING A STOP LIGHT OR JERK VIOLENTLY WHILE CHANGING GEARS. ON THE HIGHWAY, IT WOULD NOT DOWNSHIFT ON INCLINES OR TO PASS AND MERGE WITH TRAFFIC. I HAD SEVERAL CLOSE CALLS WHERE I HAD TO ACCELERATE BUT NOTHING HAPPENED WHEN PUTTING THE PEDAL TO THE FLOOR. THIS HAS BEEN IN THE SHOP FOUR TIMES JUST FOR THIS PROBLEM ALONE AND AS OF THIS WRITING, IS STILL NOT ANY BETTER. IT HAS ALSO HAD OTHER PROBLEMS WITH THE THERMOSTAT AND INTERIOR. I WORK IN THE AUTOMOTIVE INDUSTRY AND KNOW FROM RESOURCES THAT THIS IS A SIMPLE FIX. FCA IS GIVING THOUSANDS OF PEOPLE THE RUNAROUND AND ANGERING DEALERSHIPS BY NOT BEING HONEST. THE 4 CYLINDER ENGINE WILL NO LONGER MEET THE REPORTED MPG IT WAS...
MOST RECENT INCIDENT: 5/25/16, EN ROUTE HOME FROM WORK, NORTHERN STATE PARKWAY. VEHICLE ACCELERATED, WHILE MOVING WITH TRAFFIC WITH THREE CAR LENGTHS BETWEEN MYSELF AND CAR IN FRONT OF ME FROM 35MPH TO 60MPH. I ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME. APPROXIMATELY 20 MINUTES LATER, THE VEHICLE DECELERATED FROM 40MPH TO AN ALMOST STOP WITHOUT MY HITTING THE BRAKES AND I WAS ALMOST HIT FROM BEHIND. I CAME TO A FULL STOP UPON EXITING THE PARKWAY, WHEN I ATTEMPTED TO ACCELERATE TO MOVE FORWARD AND MERGE INTO TRAFFIC ON SOUTH OYSTER BAY ROAD, MY VEHICLE DID NOT MOVE MORE THAN ROLLING AHEAD. I 'FLOORED IT' IN AN ATTEMPT TO MOVE INTO TRAFFIC, AS THERE WAS NOW A CAR APPROACHING QUICKLY, AND MY VEHICLE DID NOT ACCELERATE AS IT SHOULD HAVE; IT CONTINUED TO ROLL ALONG. MY VEHICLE IS CURRENTLY AT THE WESTBURY JEEP CHRYSLER DODGE SERVICE CENTER 111...
BOUGHT MY 2015 JEEP CHEROKEE IN NOVEMBER 2014. BEGAN HAVING A VERY LOUD, ANNOYING RATTLE COMING FROM BACK SEAT AND TRANSMISSION ISSUES IN FEBRUARY OF 2015. THE TRANSMISSION SURGES WHEN YOU START THE CAR, IT CLUNKS AFTER YOU TURN THE CAR OFF, SOMETIMES THE CAR WON'T GO WHEN YOU GIVE IT GAS AND THEN IT WILL KICK IN AND BE LIKE A TURBO BOOST PUSHING THE CAR FORWARD. IT'S A HUGE SAFETY CONCERN. YOU HAVE TO BE CAREFUL WHEN MAKING TURNS WHEN THERE IS ONCOMING TRAFFIC BECAUSE YOU MAY PUSH THE GAS BUT THE CAR MAY NOT GO LIKE IT SHOULD OR COULD JUMP FORWARD AND CAUSE YOU TO REARED SOMEONE WHEN TAKING OFF FROM A RED LIGHT. IT'S BEEN IN THE SHOP 5TIMES FOR THE BACKSEAT AND 3 TIMES FOR THE TRANSMISSION ( JUST PUT IT BACK IN THE SHOP YESTERDAY). THEY HAVE REPROGRAMMED THE TRANSMISSION TWICE AND I...
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS NOT ALIGNED TO THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE SEAT WAS TO THE RIGHT OF THE STEERING WHEEL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Other 2015 JEEP CHEROKEE Problem Areas
Power Train
981 complaints
Engine
361 complaints
Electrical System
312 complaints
Unknown Or Other
253 complaints
Service Brakes
124 complaints
Vehicle Speed Control
119 complaints
Steering
57 complaints
Electronic Stability Control Esc
51 complaints
Structurebody
44 complaints
Air Bags
39 complaints
Structure
36 complaints
Suspension
36 complaints
Exterior Lighting
35 complaints
Fuelpropulsion System
35 complaints
Wheels
27 complaints
Forward Collision Avoidance Automatic Emergency Braking
12 complaints
Visibilitywiper
12 complaints
Parking Brake
8 complaints
Engine And Engine Cooling
6 complaints
Equipment Adaptivemobility
6 complaints
Forward Collision Avoidance Adaptive Cruise Control
6 complaints
Electrical Systemsoftware
4 complaints
Fuel System Gasoline
4 complaints
Seat Belts
4 complaints
Structurebodyhatchbackliftgate
4 complaints
Forward Collision Avoidance Warnings
3 complaints
Power Trainautomatic Transmission
3 complaints
Power Traintransfer Case 4 Wheel Drive
3 complaints
Electrical Systemwiring
2 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
2 complaints
Exterior Lightingheadlights
2 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
2 complaints
Tires
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Wheelslugsnutsboltsstuds
2 complaints
Back Over Prevention Warnings
1 complaint
Carry Handle Shell Base
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemhorn
1 complaint
Engine And Engine Coolingenginesolenoidactuator
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Firerelated
1 complaint
Forward Collision Avoidance
1 complaint
Fuel System Gasolinestorageevaporative Emissionscanister
1 complaint
Insert Padding
1 complaint
Latcheslockslinkageshatchbackliftgatelock
1 complaint
Latcheslockslinkagestailgatelatch
1 complaint
Parking Brakeelectricalactuatorsolenoid
1 complaint
Parking Brakeelectricalcontrol Module
1 complaint
Power Traindrivelinedifferential Unit
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structurebodyhood
1 complaint
Suspensionrear
1 complaint
Tiressidewall
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibility
1 complaint