2015 JEEP CHEROKEE Seats Problems

8 NHTSA complaints on file

Check any vehicle history by VIN - Free vehicle history report

Seats Issues in the 2015 JEEP CHEROKEE

8 seats complaints have been filed with NHTSA for the 2015 JEEP CHEROKEE. Of these, 1 involved a crash, 1 involved a fire, and 1 resulted in injury.

8
Complaints
1
Crashes
1
Fires
1
Injuries
0
Deaths

All Seats Complaints

#11438021 |
Seat is become loose and has to be hand tightened on. a regular basis. Taken to dealer they say it’s not under my warranty and that the insulation trim is worn out that’s why it’s becoming loose. They are saying at the dealership and with Chrysler that it is not a safety issue and therefor can’t be put under the manufacture warranty
#11242652 | Fire
MY AUTOMATIC REAR HATCH STOPPED WORKING AFTER A SMALL AMOUNT OF WATER FROM A COOLER LEAKED IN MY "TRUNK". I CHECKED THE FUSE FOR THE HATCH AND IT BLEW, I SWAPPED IT OUT AND SMOKE BEGAN TO POUR FROM THE REAR OF MY JEEP (THE TRUNK) THEN A FIRE ERUPTED, SEVERELY DAMAGING MY CHEROKEE. THE JEEP WAS IN MY DRIVEWAY AND DUE TO THE FIRE BEING NEAR THE GAS TANK I HAD TO DRIVE IT TO THE STREET OUT OF FEAR IT WOULD HURT MY FAMILY. THERE IS A RECALL RE: THE HATCH MOTOR MODULE GETTING WET AND CAUSING A FIRE WHICH I HAD PERFORMED IN 2016. THIS PART IS FAULTY AND ALMOST HARMED ME/FAMILY AND NOW I AM OUT MY DEDUCTIBLE AND CAR RENTAL COSTS. NO ONE FROM CHRYSLER OR JEEP WILL CALL ME BACK.
#11149910 |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CARMAX (18020 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 896-3810) WHERE IT WAS DIAGNOSED THAT THE SEATS WERE NOT LATCHED CORRECTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO SCOTT ROBINSON CHRYSLER DODGE JEEP RAM (20900 HAWTHORNE BLVD, TORRANCE, CA 90503, 424 299-8800) WHERE THE CONTACT WAS INFORMED THAT THE REAR SEATS WERE NOT ATTACHED CORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
#11006404 |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V590000 (SEATS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH TWO DEALERS (1. BOB MOORE CHRYSLER DODGE JEEP RAM OF TULSA, 4627 S MEMORIAL DR, TULSA, OK 74145, (918) 663-6343 AND 2. CHRIS NIKEL CHRYSLER JEEP DODGE RAM, 2920 N ASPEN AVE, BROKEN ARROW, OK 74012, (918) 355-5000). THE FIRST DEALER SCHEDULED AN APPOINTMENT AND STATED THAT THE PART WAS ORDERED, BUT, A WEEK LATER, INDICATED THAT THE PART WAS NOT AVAILABLE. THE SECOND DEALER INDICATED THAT THEY WOULD BE ABLE TO PROVIDE THE PART, BUT THEN NOTIFIED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE DEALERS DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED....
#10873407 |
SHORTLY AFTER BUYING MY 2015 JEEP CHEROKEE SPORT WITH THE 2.4 ENGINE AND 9 SPEED AUTOMATIC, IT BEGAN SHIFTING ERRATICALLY. IN TOWN IT WOULD HESITATE WHEN LEAVING A STOP LIGHT OR JERK VIOLENTLY WHILE CHANGING GEARS. ON THE HIGHWAY, IT WOULD NOT DOWNSHIFT ON INCLINES OR TO PASS AND MERGE WITH TRAFFIC. I HAD SEVERAL CLOSE CALLS WHERE I HAD TO ACCELERATE BUT NOTHING HAPPENED WHEN PUTTING THE PEDAL TO THE FLOOR. THIS HAS BEEN IN THE SHOP FOUR TIMES JUST FOR THIS PROBLEM ALONE AND AS OF THIS WRITING, IS STILL NOT ANY BETTER. IT HAS ALSO HAD OTHER PROBLEMS WITH THE THERMOSTAT AND INTERIOR. I WORK IN THE AUTOMOTIVE INDUSTRY AND KNOW FROM RESOURCES THAT THIS IS A SIMPLE FIX. FCA IS GIVING THOUSANDS OF PEOPLE THE RUNAROUND AND ANGERING DEALERSHIPS BY NOT BEING HONEST. THE 4 CYLINDER ENGINE WILL NO LONGER MEET THE REPORTED MPG IT WAS...
#10871048 |
MOST RECENT INCIDENT: 5/25/16, EN ROUTE HOME FROM WORK, NORTHERN STATE PARKWAY. VEHICLE ACCELERATED, WHILE MOVING WITH TRAFFIC WITH THREE CAR LENGTHS BETWEEN MYSELF AND CAR IN FRONT OF ME FROM 35MPH TO 60MPH. I ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME. APPROXIMATELY 20 MINUTES LATER, THE VEHICLE DECELERATED FROM 40MPH TO AN ALMOST STOP WITHOUT MY HITTING THE BRAKES AND I WAS ALMOST HIT FROM BEHIND. I CAME TO A FULL STOP UPON EXITING THE PARKWAY, WHEN I ATTEMPTED TO ACCELERATE TO MOVE FORWARD AND MERGE INTO TRAFFIC ON SOUTH OYSTER BAY ROAD, MY VEHICLE DID NOT MOVE MORE THAN ROLLING AHEAD. I 'FLOORED IT' IN AN ATTEMPT TO MOVE INTO TRAFFIC, AS THERE WAS NOW A CAR APPROACHING QUICKLY, AND MY VEHICLE DID NOT ACCELERATE AS IT SHOULD HAVE; IT CONTINUED TO ROLL ALONG. MY VEHICLE IS CURRENTLY AT THE WESTBURY JEEP CHRYSLER DODGE SERVICE CENTER 111...
#10789692 | Crash
BOUGHT MY 2015 JEEP CHEROKEE IN NOVEMBER 2014. BEGAN HAVING A VERY LOUD, ANNOYING RATTLE COMING FROM BACK SEAT AND TRANSMISSION ISSUES IN FEBRUARY OF 2015. THE TRANSMISSION SURGES WHEN YOU START THE CAR, IT CLUNKS AFTER YOU TURN THE CAR OFF, SOMETIMES THE CAR WON'T GO WHEN YOU GIVE IT GAS AND THEN IT WILL KICK IN AND BE LIKE A TURBO BOOST PUSHING THE CAR FORWARD. IT'S A HUGE SAFETY CONCERN. YOU HAVE TO BE CAREFUL WHEN MAKING TURNS WHEN THERE IS ONCOMING TRAFFIC BECAUSE YOU MAY PUSH THE GAS BUT THE CAR MAY NOT GO LIKE IT SHOULD OR COULD JUMP FORWARD AND CAUSE YOU TO REARED SOMEONE WHEN TAKING OFF FROM A RED LIGHT. IT'S BEEN IN THE SHOP 5TIMES FOR THE BACKSEAT AND 3 TIMES FOR THE TRANSMISSION ( JUST PUT IT BACK IN THE SHOP YESTERDAY). THEY HAVE REPROGRAMMED THE TRANSMISSION TWICE AND I...
#10651679 |
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS NOT ALIGNED TO THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE SEAT WAS TO THE RIGHT OF THE STEERING WHEEL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

Other 2015 JEEP CHEROKEE Problem Areas

Power Train 981 complaints Engine 361 complaints Electrical System 312 complaints Unknown Or Other 253 complaints Service Brakes 124 complaints Vehicle Speed Control 119 complaints Steering 57 complaints Electronic Stability Control Esc 51 complaints Structurebody 44 complaints Air Bags 39 complaints Structure 36 complaints Suspension 36 complaints Exterior Lighting 35 complaints Fuelpropulsion System 35 complaints Wheels 27 complaints Forward Collision Avoidance Automatic Emergency Braking 12 complaints Visibilitywiper 12 complaints Parking Brake 8 complaints Engine And Engine Cooling 6 complaints Equipment Adaptivemobility 6 complaints Forward Collision Avoidance Adaptive Cruise Control 6 complaints Electrical Systemsoftware 4 complaints Fuel System Gasoline 4 complaints Seat Belts 4 complaints Structurebodyhatchbackliftgate 4 complaints Forward Collision Avoidance Warnings 3 complaints Power Trainautomatic Transmission 3 complaints Power Traintransfer Case 4 Wheel Drive 3 complaints Electrical Systemwiring 2 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 2 complaints Exterior Lightingheadlights 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Tires 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Wheelslugsnutsboltsstuds 2 complaints Back Over Prevention Warnings 1 complaint Carry Handle Shell Base 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemhorn 1 complaint Engine And Engine Coolingenginesolenoidactuator 1 complaint Equipmentapplianceair Conditioner 1 complaint Firerelated 1 complaint Forward Collision Avoidance 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Insert Padding 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Latcheslockslinkagestailgatelatch 1 complaint Parking Brakeelectricalactuatorsolenoid 1 complaint Parking Brakeelectricalcontrol Module 1 complaint Power Traindrivelinedifferential Unit 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodyhood 1 complaint Suspensionrear 1 complaint Tiressidewall 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibility 1 complaint
Check any vehicle history by VIN - Free vehicle history report