NHTSA Complaint #11242652 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Fire

Complaint Details

ODI Number	11242652
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	August 4, 2019
Date Filed	August 8, 2019
Mileage	61,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY AUTOMATIC REAR HATCH STOPPED WORKING AFTER A SMALL AMOUNT OF WATER FROM A COOLER LEAKED IN MY "TRUNK". I CHECKED THE FUSE FOR THE HATCH AND IT BLEW, I SWAPPED IT OUT AND SMOKE BEGAN TO POUR FROM THE REAR OF MY JEEP (THE TRUNK) THEN A FIRE ERUPTED, SEVERELY DAMAGING MY CHEROKEE. THE JEEP WAS IN MY DRIVEWAY AND DUE TO THE FIRE BEING NEAR THE GAS TANK I HAD TO DRIVE IT TO THE STREET OUT OF FEAR IT WOULD HURT MY FAMILY. THERE IS A RECALL RE: THE HATCH MOTOR MODULE GETTING WET AND CAUSING A FIRE WHICH I HAD PERFORMED IN 2016. THIS PART IS FAULTY AND ALMOST HARMED ME/FAMILY AND NOW I AM OUT MY DEDUCTIBLE AND CAR RENTAL COSTS. NO ONE FROM CHRYSLER OR JEEP WILL CALL ME BACK.

Related Complaints for the 2015 JEEP CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11719382 — February 20, 2026 — After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...

#11718604 — February 17, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...

#11717116 — February 10, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to open the liftgate, the liftgate fa...

#11706274 — December 20, 2025 — Unknown

#11699160 — November 13, 2025 — Why does a service shifter notes appear on the dashboard of my 2015 Jeep Cherokee latitude? Thank you

Recent Complaints for the 2015 JEEP CHEROKEE

#11719382 — STRUCTURE:BODY — February 20, 2026 — After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...

#11718711 — POWER TRAIN — February 18, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning l...

#11718604 — ENGINE AND ENGINE COOLING — February 17, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...

#11718604 — POWER TRAIN — February 17, 2026 — The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...

#11717039 — SERVICE BRAKES — February 10, 2026 — My daughter was driving her car in the middle of a busy intersection when the parking brake locked up causing her to ...