NHTSA Complaint #11065307 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11065307
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 23, 2017
Date Filed	January 26, 2018
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WAS DRIVING CAR AND CAME TO A STOP LIGHT. AUTO ON/OFF ACTIVATED AT STOP LIGHT. WHEN I RELEASED BRAKE CAR TRIED TO TURN ON, BUT STALLED. PUT CAR IN PARK AND STARTED CAR. DROVE TO DEALERSHIP. THEY PERFORMED UPDATES ON CAR. GOT CAR BACK CRUISE CONTROL WOULD NOT ACTIVATE. TOOK CAR BACK CRUISE CONTROL STARTED WORKING THEY SAID NO PROBLEM FOUND. WAS DRIVING CAR AND APPLIED BRAKES WITH CRUISE CONTROL ON. WHEN I RELEASED BRAKES CAR ACCELERATED FORWARD TOWARDS CAR IN FRONT OF ME. HAD TO SLAM ON BRAKES. TOOK CAR BACK TO DEALER, THEY REPLACED BRAKE SWITCH.GOT CAR BACK AND HAD PROBLEMS WITH TRANSMISSION SHIFTING. DEALERSHIP SAYS NOTHING WRONG WITH CAR. GOT CAR BACK DROVE CAR FOR A MONTH AND A HALF OR SO THEN POWER STEERING WENT OUT WHILE DRIVING IN PARKING LOT. TOOK TO DEALER, THEY SAID IT HAD A BAD STEERING RACK. NATIONAL BACK-ORDER FOR 5 MONTHS. THEY WERE ABLE TO GET THE PART WITHIN A MONTH AND A HALF. CAR SEEMS TO HAVE MANY ELECTRICAL ISSUES THAT AFFECT SAFETY OPERATIONS.

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