2014 JEEP CHEROKEE Electrical System Problems

431 NHTSA complaints on file

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All Electrical System Complaints — Page 5

#11288991 |
I WAS GETTING GAS WITH MY BABY IN THE CAR WITH ME WHEN I TRIED TO SHIFT INTO PARK THE CAR WAS STUCK. THE EMERGENCY BRAKE ENGAGES ITSELF. WHEN I LOOKED AROUND AND IN THE BACK I NOTICED WATER IN THE SPARE TIRE WHEEL WELL. I UNDERSTAND THE ELECTRICAL COMPONENT TO THE EMERGENCY BRAKE IS UNDERNEATH THIS. I FOLLOWED THE WATER TRAIL (IT RAINED THE NIGHT BEFORE) AND SAW A HUGE CRACK IN MY FRAME WHEN THE LIFT GATE WAS UP. WHICH, TO ME IS WHERE THE WATER IS COMING FROM. I GOT IT TO MY DEALERSHIP, SOMEHOW AND IT'S THERE CURRENTLY. I CALLED MY INSURANCE COMPANY, THEY WILL NOT COVER BECAUSE I DID NOT HAVE AN ACTION THAT CAUSED THIS PROBLEM (SUCH AS AN ACCIDENT). THEY ADVISED ME THIS IS A MANUFACTURING PROBLEM.
#11287170 |
WHEN I AM DRIVING MY CAR WILL SHIFT ITSELF INTO NEUTRAL AND STALL OUT AND THEN IT WILL SHUT OFF WHEN I AM TRAVELING 70 MPH DOWN THE HIGHWAY. THEN WHEN I HAVE TO TURN IT BACK ON I HAVE TO TURN THE KEY THEN SHIFT MY CAR INTO NEUTRAL AND LET IT COAST A LITTLE SO THAT WAY IT WILL TURN OVER. IT HAS DONE THIS 6 TIMES NOW AND THE LAST TIME THIS HAPPENED IT BROKE DOWN AND IT WOULD NOT START BACK UP. THE LAST THREE TIME THIS HAPPENED I WAS ON THE HIGHWAY, TRAVELING ABOUT 70 MPH. WHEN IT HAPPENED ABOUT THE THIRD TIME A DIFFERENT LIGHT CAME ON SAYING MY THROTTLE PEDDLE WAS GOING BAD AND THAT THE IGNITION WAS GOING BAD AS WELL. I TOOK IT TO GO GET THE CODES READ BUT EVERY WHERE I TOOK THEY WERE SAYING THEY COULD NOT HELP...
#11286491 |
I BOUGHT THE JEEP 8/2017 AND TOOK IT TO THE DEALERSHIP MID 2018 AND COMPLAINED TO THE DEALERSHIP THAT THE JEEP ACCELERATES ON ITS OWN WHILE I'M DRIVING THAT I HAVE TO PUT MY FOOT IN THE BREAK TO SLOW THE JEEP DOWN. RIGHT AFTER THE DEALERSHIP FINISHED THEIR TESTING THEY STATED THAT THEY DIDN'T NOTICE ANY ACCELERATION WITH THE JEEP WAS FINE BUT IT WAS STILL ACCELERATING WHILE I DRIVE IT AND RIGHT AFTER I LEFT THE DEALERSHIP THE ENGINE STARTED KNOCKING MAKING A TICKING SOUND AND HAD BEEN DOING IT A YEAR AFTER I BROUGHT IT. I'M SCARED I WILL GET IN AN ACCIDENT BECAUSE IT SEEMS TO SPEED UP (ACCELERATES) ON ITS OWN. THIS HAPPENS ON THE CITY STREETS MOSTLY AND MORE IF I'M GOIN DOWN A SMALL HILL WITH MY FOOT ON THE BREAK IT AUTOMATICALLY SPEEDS UP AND THE ENGINE REVES UP PAST 3 TO...
#11281126 |
CARS SHIFT BEZEL AND JUMPER HARNESS FAILED AND HAD TO BE REPLACED. WHILE DRIVING THE CAR, A MESSAGE COMES UP THAT STATES SERVICE SHIFTER AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. DASH DISPLAY WILL NOT GO BACK TO NORMAL UNTIL THE VEHICLE IS TURNED OFF AND THE SYSTEM RESETS. THE PROBLEM IS SPORADIC AND HAPPENS RANDOMLY BUT STARTED OCCURING MORE FREQUENTLY AFTER JEEP DID A SOFTWARE PATCH RELATED TO ANOTHER REBATE IN THE LAST 60 DAYS. VEHICLE IS LESS THAN 5 YEARS OLD AND I WAS TOLD BY DEALERSHIP THAT THEY'VE SEEN THIS BEFORE AND CLASSIFIED IT AS AN ELECTRICAL ISSUES. IT WASN'T COVERED UNDER WARRANTY DESPITE IT BEING A FAILURE OF THE ELECTRICAL SYSTEM AND THAT THERE IS NO WAY THAT I COULD HAVE ACTUALLY DAMAGED THIS PART.
#11279803 |
TRANSMISSION SHIFT INDICATOR LIGHTS WILL COME ON (ALL OF THEM) RANDOMLY, AND WILL GO OFF AFTER STOPPING AND RESTARTING THE ENGINE. THIS IS DIFFICULT TO DO WHEN TRAVELING ON AN INTERSTATE HIGHWAY
#11277303 |
MY CAR STARTS AND WILL DRIVE THEN RANDOMLY TURN OFF WHILE I'M SLOWING DOWN OR WAITING TO TURN. IT SHUTS OFF THE ENGINE AND BATTERY LIGHT COME ON. I WAIT A FEW SECONDS AND IT STARTS RIGHT BACK UP. IT DOES IT AT LEAST ONCE A DAY BUT WHEN I TAKE IT TO THE AUTO SHOP THEY CAN'T IDENTIFY ANY CODES OR ANYTHING THAT'S WRONG.
#11271475 |
MY CAR STARTS TO STALL, SLOW DOWN THEN JERKS AND DOESN'T MOVE AFTERWARDS. THEN A MESSAGE COMES UP SAYING 'SHIFT TO P, THEN DESIRED GEAR' AND I HAVE TO SHUT THE CAR OFF ABOUT 4 TIMES BEFORE BEING ABLE TO DRIVE IT AGAIN. THIS IS WHILE I WAS DRIVING HEADING TO WORK, WHILE AT A GREEN LIGHT.
#11271623 |
WAS DRIVING HOME LAST SATURDAY NIGHT. 10-26-19, ALL OF THE SUDDEN ANTILOCK LIGHT WARNING APPEARED, PARKING BRAKE WARNING, 4X4 SYSTEM. TRACTION CONTROL, AND SERVICE TRANSMISSION WARNING. I PULLED OVER, SHUT VEHICLE OFF, ONCE RESTARTED IT WAS ALL OFF, THEN I DROVE ABOUT 10 MILES UP.THE ROAD. IT CAME ON AGAIN ALL LIGHTS AND WARNINGS, WHEN YOUR DRIVING BETWEEN 40-55 MPH, IT SEEMS TO ACCELERATE AND THEN DECELERATE. AS IF SOMEONE WAS GIVING IT GAS AND THEN LETTING OFF OF THE PEDAL, IS HOW I CAN DESCRIBE IT. I STARTED IT ON TODAY 10-28-19, IT'S STILL DRIVING THE SAME WAY WITH ALL WARNING LIGHTS ON. CODE READER DOESN'T SHOW ANYTHING WRONG WITH IT. VEHICLE HAS 61,640 MILES ON IT. 2.4L, 9 SPEED TRANSMISSION.
#11271016 |
EVERY FEW WEEKS, I WILL GET A WARNING THAT FLASHING ON MY DISPLAY WHILE DRIVING SAYING "SHIFT INTO P BEFORE SHIFTING TO DESIRED GEAR", AND THE ENGINE DIES A COUPLE SECONDS LATER. THIS HAS HAPPENED ON COLD DAYS, WARM DAYS, FLAT ROADS, HILLS, AND TURNS. RURAL ROADS WITH LOW SPEEDS AS WELL AS THE INTERSTATE AT 60+ MPH. TAKES ABOUT 2 MINUTES BEFORE THE CAR WILL RESTART AND HAS LEFT ME IN THE MIDDLE OF TRAFFIC ON SEVERAL OCCASIONS, CAUSING A DANGER TO MYSELF AND OTHER DRIVERS. MOST COMMONLY HAPPENS WHEN MY OIL LIFE IS BELOW 30%, BUT HAS OCCURRED AT OTHER TIMES AS WELL.
#11269585 |
AS I WAS DRIVING HOME THE SERVICE SHIFTER MESSAGE CAME ON AFTER I BACKED OUT OF THE PARKING SPOT AND SHIFTED INTO DRIVE. MY DISPLAY AND WOULD NOT CLEAR. AFTER LOOKING ONLINE I FOUND THAT THERE IS A WHOLE GROUP OF JEEP OWNERS THAT HAVE THIS SAME ISSUE. THEY DISCUSSION CAN BE FOUND AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THE AUTOMOBILE FOR THIS YET CONSIDERING AN EXTRAORDINARY AMOUNT OF PEOPLE HAVE THIS ISSUE. DEFINITELY NEEDS TO BE LOOKED INTO. I HAVE ONLY OWNED THE CAR FOR LESS THAN 48 HOURS AND AM QUESTIONING RETURNING IT TO THE LOT AFTER A MECHANIC TAKES A LOOK INTO IT.
#11267251 |
BACKING OUT OF MY GARAGE ON SEPTEMBER 9 AS WELL AS SITTING IN MY DRIVEWAY 3 OTHER TIMES, MY SERVICE SHIFTER LIGHT CAME ON. READING ONLINE WHAT THIS MEANT, I FOUND A WEBSITE WITH NUMEROUS OTHER JEEP CUSTOMERS WHO HAVE THIS PROBLEM (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). MY CAR COULD STOP WORKING ANY DAY, THE DEALERSHIP IS UNSURE. I AM WONDERING WHY A RECALL HAS NOT BEEN DONE ON THIS PROBLEM WITH AS MANY JEEPS THAT HAVE BEEN EFFECTED BY IT.
#11266933 |
THE ELECTRIC PARKING BRAKE SET ITSELF AND WOULD NOT DISENGAGE, REQUIRING TOW. THE DEALERSHIP TOLD MEI NEED TO PAY FOR A SOFTWARE UPDATE TO FIX THE PROBLEM, HOWEVER I DISCOVERED ON MY OWN A SERVICE BULLETIN DESCRIBING THE EXACT PROBLEM #08-060-16 THE VEHICLE WAS PARKED, BUT COULD NOT BE OPERATED. MY OPINION, EITHER THE DEALERSHIP IS INCOMPETENT, OR PURPOSEFULLY DECEITFUL. PAY FOR A SOFTWARE UPDATE. I ASKED, HE COULDN'T ANSWER... HOW DID I BREAK THE SOFTWARE??? IT IS NOT SOFTWARE, THE BULLETIN SAYS IT ALL.
#11266060 |
'SERVICE SHIFTER' INTERMITTENTLY COMES ON. ALL LIGHTS ARE LIT UP AT SHIFTER P,R,N,D AND STAY ON. WHEN VEHICLE IS TURNED OFF AND ON AGAIN, IT SEEMS TO BE FINE. COMES ON AT LEAST ONCE WITHIN 10 STARTS. READING FORUMS AND DEALERSHIP DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS. OF COURSE THEY WANT TO SEE IS WHEN ISSUE IS OCCURRING, NOT AN EASY TASK. EVEN WHEN ISSUE IS OCCURRING I WAS ABLE TO DRIVE. CONCERNED AS TO WHAT AND WHY THIS PROBLEM IS OCCURRING. COULD IT BECOME A SAFETY ISSUE?
#11258718 |
EMERGENCY PARKING BRAKE (EPB) WILL NOT RELEASE. ENOUGH COMPLAINTS THAT JEEP ISSUED A TSB ON IT. ALTHOUGH IT HAPPENED TO US WHEN VEHICLE WAS PARKED, IT COULD HAVE BEEN APPLIED WHEN VEHICLE WAS MOVING. NOTICED AFTER WE WENT TO MOVE VEHICLE AFTER PARKED. DISPLAY SHOWS "SERVICE EMERGENCY BRAKE". LOTS OF OTHER COMPLAINTS ON SAME ISSUE IN YOUR DATABASE AND IN JEEP USER GROUPS. . PLEASE DO THE RIGHT THING AND GET A RECALL ISSUED, CAR TOWED ON A FLAT BED TO DAYTONA JEEP. LEFT SKID MARKS LEFT IN PARKING LOT AT EMBRY RIDDLE UNIVERSITY. - REAR WHEELS LOCKED AND WOULD NOT BUDGE ONE INCH. BAD TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE NEAR REAR TIRE IN REAR HATCH AREA. COMPLAINT ALSO FILED WITH JEEP. CASE 64649523. NOT SAFE AND EXPENSIVE TO REPAIR IF NO RECALL. SERIOUS ISSUE.
#11258730 |
BOUGHT THE CAR ABOUT 6 MONTHS AGO STARTED HAVING ISSUES WITH TRANSMISSION SHIFTING AND TOOK IT IN AND THEY TOLD ME ALL IT NEEDED WAS A SOFTWARE UPDATE AND STILL TO THIS DAY I HAVE EVEN MORE ISSUES CAR DON'T START AT TIME AND THEN WHEN IT DOES CHECK ENGINE LIGHT TURNS ON AND WHEN I TRY TO PUT IT ON DRIVE I BIG A BIG CLUB I NOISE AND YOU CAN REALLY FEEL THE CAR SHAKE FROM THE SHIFT AND AND SAYS SERVICE TRANSMISSION AND THEN ALL OF A SUDDEN ALL THE SERVICE LIGHT COME OF BY FAR THE WORSE CAR I HAVE EVER BOUGHT!! AND TELL THIS DAY I STILL HAVE THOSE ISSUES
#11257768 |
HAD DEALER PERFORM CHRYSLER RECALL V69 REPROGRAM TRANSMISSION CONTROL MODULE ON 9/19/19. WENT TO START VEHICLE NEXT MORNING FOR WORK AND THE SHIFTER LIGHTS ARE ALL LIT AND DASH SHOWS SERVICE SHIFTER. DEALER SERVICE IS ADAMANT THAT THE TWO ARE UNRELATED. DROPPED OFF ON MONDAY MORNING, WITH NO CALL UNTIL 30 MIN BEFORE SERVICE CLOSES. HAD TO RETURN CALL NEXT DAY TO FIND OUT THE PART NEEDS TO BE ORDERED AND MAY TAKE 3-4 DAYS. EXTENDED WARRANTY WILL NOT COVER. DEALER IS CHARGING ME FULL PRICE ON PARTS AND LABOR. THIS IS MY THIRD QUESTIONABLE REPAIR ON THIS VEHICLE UNDER 80,000 MILES.
#11257558 |
EMERGENCY PARKING BRAKE (EPB) LOCKS UP. CAN NOT RELEASE. JEEP TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE BY SPARE TIRE CAUSES THIS ISSUE. THIS COULD HAVE HAPPENED WHEN DRIVING (IT DID NOT). CANT RELEASE BRAKE. CANT MOVE CAR. BRAKE IS ELECTRIC AND RELEASES UPON GEAR SHIFT MOVEMENT TSB REPORTED THAT CONNECTOR AND MODULE GETS CORRODED FROM WATER THAT ENTERS FROM A BAD SEAL. THE SHORTED OUT MODULE / CONNECTOR COULD HAVE CAUSE BRAKE LOCKUP AT HIGH MPH
#11254997 |
I WENT TO START MY CAR THIS MORNING AND IT WOULD NOT START. I ASKED A NEIGHBOR FOR A JUMP AND WHEN I GOT THE CAR ON I SHIFTED INTO REVERSE AND IT SHUT OFF. I AGAIN JUMPED IT AND LIGHTS ON MY DASH KEPT SAYING SERVICE TRANSMISSION. AND ALL THE DASH LIGHTS WENT OUT. I THEN TRIED TO AGAIN PUT IT IN GEAR AND THE PARKING BREAK LIGHT CAME ON ALTHOUGH ON THE ACTUAL LIGHT SWITCH IT WAS NOT ILLUMINATED. I TRIED TO TAKE MY CHILD TO SCHOOL AND WAS UNABLE TO DUE TO THE CAR WOULD DRIVE AND THEN SHUT OFF AGAIN. I'VE HAD THIS CAR FOR LESS THAN 2 MONTHS FROM THE DEALERSHIP AND SEEMS THAT MY TYPE OF VEHICLE HAS A RECALL JUST NOT FOR MY SPECIFIC VIN
#11254154 |
THIS IS MY 2ND COMPLAINT SINCE THE TRANSMISSION ISSUE ON 8/6/19 (TRACKING #11242090). I HAVE NOT RECEIVED AN UPDATE REGARDING THAT ISSUE. I FOLLOWED UP WITH THE MANUFACTURER WHO INFORMED ME THAT MY VIN WAS NOT ASSOCIATED WITH THE RECALL. ON 8/7/19, I HAD THE DEALER PERFORM A DIAGNOSTIC TEST AND THEY FOUND THAT MY SUV REQUIRED A SOFTWARE UPDATE ON THE TRANSMISSION AND POWERTRAIN. THE SAME RECALL AFFECTING THE 3.2L BUT NOT ISSUED TO MY VIN. ON 9/8/19, MY SUV BEGAN SURGING MULTIPLE TIMES WHEN I WAS IN IDLE AT CITY STOPLIGHTS AND DIED WHEN IN SHIFTED INTO PARK THREE TIMES WITHIN AN HOUR. THE ONLY INDICATION OF AN ISSUE ON MY DASHBOARD WAS THE BATTERY LIGHT THAT CAME ON ONCE THE CAR DIED. THE DASH AND RADIO CONTINUED TO PERFORM FINE BUT THE ENGINE SHUT OFF WITH THE KEY STILL IN THE IGNITION. I HAD THE BATTERY TESTED...
#11251941 |
SERVICE SHIFTER LIGHT CONSISTENTLY COMES ON. SPOKE WITH DALLAS DODGE CHRYSLER JEEP AND THEY INDICATED THEY HAVE HAD NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM AND JEEP HAS REDESIGNED THE PART AS THERE WAS A FLAW IN THE ORIGINAL DESIGN. NUMEROUS FORUMS DETAIL THE PROBLEM AS WELL.
#11246652 |
MY VEHICLE WAS TAKEN TO A JEEP DEALER TO TAKE CARE OF TWO OTHER RECALL ISSUES. I PARKED IT AT THE DEALERSHIP THE EVENING BEFORE THE SERVICE WAS TO BE DONE. OTHER THAN THE TWO RECALLS NOTHING WAS WRONG WITH MY VEHICLE. THE NEXT DAY THE DEALERSHIP CALLED TO TELL ME THAT THE RECALLS WERE DONE BUT WHEN THEY DROVE IT IN TO BE REPAIRED, THE 'SERVICE SHIFTER' LIGHT WAS ON. IT WAS NOT THE EVENING BEFORE. OUT OF NO WHERE THIS LIGHT CAME ON AND NOW IT WILL NOT GO OUT AND I HAVE NO LIGHTS INDICATING IF I AM IN PARK, REVERSE, NEUTRAL OR DRIVE OR (+\-). THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. I ALSO CAN NOT VIEW THE EXACT SPEED I AM TRAVELING AT, OR ANY OF THE COMPUTER OPTIONS THAT WERE AVAILABLE ON THE VEHICLE, THAT AREA JUST READS 'SERVICE SHIFTER.'
#11246000 |
MY JEEP IS POPPING OUT OF GEAR, TELLS ME TO SHUT OFF THE VEHICLE AND RESTART IT. I WENT TO DODGE TO IND OUT IF IT COULD BE FIXED AND THEY SAID SINCE ITS NOT APART OF THE RECALL THAT WE WILL HAVE TO PAY OUT OF POCKET. THERE IS A RECALL ON THIS JEEP FOR THE 6 CYLINDER 2014, ITS FOR THE SAME THING MY JEEP IS DOING. THIS IS NOW HAPPENING ALMOST EVERYDAY, IM AFRAID MY VEHICLE WON'T TURN ON ONE DAY AND IM GONNA GET HIT BY ANOTHER CAR OR WORSE.
#11244903 |
VEH IN MOTION, SERVICE SHIFTER, THIS STARTED AFTER THEY FIXED THE RECALL FROM THE REPROGRAM TRANSMISSION CONTROL.
#11244742 |
I STARTED MY CAR EARLY IN THE MORNING TO GO TO WORK AND AFTER A COUPLE OF FEET OF DRIVING THE VEHICLE, THE ENGINE TURNED OFF AND BATTERY LIGHT CAME ON. BATTERY IS SUFFICIENTLY CHARGED. TURNED THE CAR BACK ON, DROVE A COUPLE MORE BLOCKS AND IT DID IT AGAIN, THEN AGAIN WHILE TRYING TO GET ON THE FREEWAY.
#11243961 |
SEVERAL GEAR SHIFTER INDICATOR LIGHTS ARE ON AT THE SAME TIME. WITH NO INDICATION IF THE VEHICLE IS IN REVERSE OR DRIVE. TALK TO THE DEALERSHIP AND THEY SAID THERE ARE WIRES BROKEN AND THE WIRE HARNESS NEEDS TO BE REPLACED. I BELIEVE THIS IS A MANUFACTURING DEFECT, HOW CAN ANYTHING I DID CREATE THIS MALFUNCTION BUT I'M BEING CHARGED FOR THE REPAIRS.
#11243971 |
3RD TIME SINCE PURCHASING THIS VEHICLE.NO WARNING I TURN IT OF WONT CRANK TUNR OVER NOTHING.LIGHTS STILL WORKING
#11240177 |
STARTING AT THE BEGINNING OF THIS MONTH MY CAR WILL RANDOMLY SHUT OFF AND STATE TO 'SHIFT GEAR INTO PARK' THE GEAR SHIFT LIGHTS ON ALL LETTERS LIGHT UP RED AND THE CAR TAKES ABOUT 20 MINUTES TO START BACK UP. TODAY IT HAPPENED THREE TIMES IN A ROW WHILE IN THE CAR WITH MY DAUGHTER AND IT HAS ME PETRIFIED. WE WENT UP THE HILL BY OUR HOME AND IT HAPPENS AND THE CAR STARTED GOING BACKWARDS.
#11234522 |
MY PROBLEM STARTED ABOUT TWO WEEKS AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT...
#11233100 |
TL*THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS ALMOST LEFT STRANDED THE MECHANIC WAS UNABLE TO PINPOINT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GENGRAS CHRYSLER DODGE JEEP RAM , 460 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 289-0246, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,300.
#11232786 |
MY PROBLEM STARTED ABOUT A WEEK AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT...
#11231995 |
TAKATA RECALL FILL CAR WITH GAS IT WILL SHUT OFF AND LOOSE ALL SOEED CONTROL AND THE SERBICE PARKING BREAK COMES ON WINDSHIELD WIPERS GO YOU LOOSE POWER STEERING LIGHTS FLASH, ALSO CAR WONT GO AGAIN AFTER YOU SLOW DOWN TO INCOMPLETE STOP, ALSO LOOSES ACCELERATION AS YOURE DRIVING WITH NO WARNING WILL SAY TO PUT IN PARK AND WHEN YOU DO YOU EVENTUALLY LOOSE POWER STEERING AND YOU HAVE TO TRY TO RESTART MULTIPLE TIMES TRANSMISSION JUMPS AND JOLTS WHEN SHIFTING GEARS AT ANY RANDOM TIME. THIS ALL HAPPENS VERY RANDOMLY AND GETS WORSE ANY TIME YOU PUT GAS IN ESPECIALLY FILLED UP ALL THE WAY HAVE TAKEN TO DEALER MULTIPLE TIMES AND THEY SAY THERE IS NOTHING WRONG WITH TRANSMISSION THEY CANT GET IT TO DUPLICATE ISSUE THIS HAS BEEN HAPPENING SINCE IVE HAD THE CAR 4 YEARS NOW AND THE OTHER ISSUES WERE SUPPOSEDLY ELECTRICAL CAUSED BY...
#11228904 |
I HAVE A 2014 JEEP CHEROKEE SPORT AND MY SERVICE SHIFTER CAME ON AND MY CAR WOULDN'T START UNLESS I JUMP STARTED IT , CALLED THE DEALERSHIP THEY SAID THEY NEVER OF HEARD OF ANYTHING LIKE THAT , I THINK THIS NEEDS TO BE INVESTIGATED OR SOMEONE IS GOING TO END UP KILL BECAUSE OF THERE CAR MESSING UP .
#11228296 |
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS PARKED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE ENGINE CHECK WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND LANDMARK DODGE CHRYSLER JEEP RAM (LOCATED AT 1900 S NOLAND RD, INDEPENDENCE, MO 64055, (816) 836-0100) WHERE IT WAS WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,399.
#11228308 |
VEHICLE DOES NOT START'- INITIALLY SEEMS BATTERY RELATED, BUT BATTERY CHECKS OKAY AT TWO DIFFERENT PARTS RETAILERS. FINALLY GOT A 'SERVICE SHIFTER' MESSAGE ON THE LED READOUT ON THE DASHBOARD. BUT PROBLEM IS INTERMITTENT AND DEALERSHIP SAYS THEY CAN'T FIX IT UNLESS IT ACTS UP IN THEIR POSSESSION. SOME OWNERS IN AN ONLINE FORUM REPORT SIMILAR ISSUES ACROSS A NUMBER OF MODEL YEARS. PLEASE HELP.
#11221085 |
WHEN DRIVING VEHICLE WILL ENTER WHAT CHRYSLER/JEEP CALLS LIMP MODE. VEHICLE WILL SLOW IMMEDIATELY TO 35MPH NO MATTER PREVIOUS SPEED. ACCELERATOR WILL NOT WORK. VEHICLE MUST BE PARKED AND RESTARTED TO RESET. THIS HAPPENS WITH NO WARNING. VERY DANGEROUS WHEN ON INTERSTATE HIGHWAY.
#11217586 |
WHILE DRIVING MY GEAR SHIFT SUDDENLY HAS ALL LIGHTS ENGAGED (PARK, DRIVE, REVERSE, AND NEUTRAL) SIMULTANEOUSLY. HAS OCCURRED MULTIPLE TIMES ON BOTH CITY STREETS AND HIGHWAYS AND ONLY RESOLVES BY TURNING ENGINE OFF AND BACK ON. UNKNOWN CAUSE.
#11210463 |
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT DOWN AND THE SERVICE TRANSMISSION, CHECK ENGINE, AND PARK BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OF AND RESTARTED AFTER A FEW MINUTES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BROWN FORD (888-799-6294, LOCATED AT 483 NY-112, PATCHOGUE, NY 11772) WHERE THE TECHNICIAN REPROGRAMMED THE SOFTWARE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,786.
#11209636 |
LEAVING MY DRIVEWAY THE E-BRAKE ACTIVATED AND I COULD NOT DEACTIVATE THE UNIT. CALLED AAA TO HAVE THE JEEP TOWED TO CONTEMPORARY AUTOMOTIVE. THE TOW TRUCK DRIVER HAD A DIFFICULT TIME PUTTING THE JEEP ON THE RAMP TRUCK. I AM FORTUNATE I WAS NOT GOING 50MPH. THE SERVICE ADVISER SAID THE PROBLEM WITH THE E-BRAKE WAS THAT A SUNROOF DRAIN HOSE WAS KINKED AND WATER CAUSE THE E-BRAKE FAIL.
#11207826 |
TRANSMISSION IS NOT GOING INTO GEAR. I BELIEVE THE COMPUTER IS MESSED UP L, BECAUSE THERE ARE 16 CODES COMING UP AND THE CAR WAS RUNNING FINE BEFOTE
#11207893 |
DECELERATING ON I-75 OFF RAMP TO CITY STREET, TURNED OFF CRUSE CONTROL, JEEP STUTTERED TO A STOP WHEN LIGHTLY PRESSING BRAKE PEDAL. ACCELERATING CAUTIOUSLY, STRUGGLED TO ACCELERATE, RMP NEEDLE REVVING HIGH, SLUGGISH ACCELERATION, JOLTED/STUTTERED TO ACCELERATE TO 35-MPH THEN ACCELERATED NORMAL. 4 MILES DOWN CITY STREET WENT TO DECELERATE SLOWLY FOR STOP LIGHT, "SERVICE ELECTRONIC BRAKE SYSTEM." MESSAGE CAME ON SCREEN, BRAKE PEDAL BECAME EXTREMELY STIFF. BRAKE PEDAL WOULD NOT PRESS DOWN AS NORMAL. HAD TO STRUGGLE JUST TO GET JEEP TO STOP AT BUSY INTERSECTION ALMOST REAR ENDED VEHICLE IN-FRONT OF ME... PLACED JEEP IN PARK, TURNED OFF & RESTARTED JEEP, AS PAST ELECTRICAL ISSUES IN 2017 HAVE HAPPENED WITH DECELERATION/ACCELERATION (IN 2017 TURNING OFF/ON JEEP HELPED(PAST IN 2017 BAD BATTERY CELL DEALERSHIP MISSED HAD TO TAKE SOMEWHERE ELSE FOR CORRECT DIAGNOSE/REPLACED BATTERY)). LIGHT TURNED GREEN TRIED TO ACCELERATE THROUGH INTERSECTION TO PARK IN PARKING LOT, JEEP BARELY ACCELERATED...
#11203046 |
1. THE CAR SHIFTS REALLY HARD INTO GEAR AS I AM DRIVING. NEXT ISSUE THE DOOR ELECTRICALLY JUST STOPPED WORKING
#11196565 |
WHILE ACCELERATING ON THE HIGHWAY, MY VEHICLE ENGAGED IN TO PARK. MY VEHICLE WOULDN'T DO ANYTHING BUT SLOW DOWN TO A ROLL. I WAS ABLE TO BRAKE, BUT THE VEHICLE BECAME IDLE.
#11195566 |
APRIL 2016: TWO YEAR OLD 2014 CHEROKEE STEERING CLUSTER DISPLAY WHEN DARK. REMOVING AND REPLACING THE FUSES INITIALLY RESTORED THE DISPLAY. DEALER COULD NOT ANALYZE AS THE DISPLAY WAS WORKING WHEN THEY HAD THE VEHICLE. SOON THEREAFTER THE PROBLEM RECURRED AND WAS TAKEN TO THE DEALER WHILE THE DISPLAY WAS DARK. THEY RECOVERED SEVERAL GENERAL CODES, DID SOME SOFTWARE REBOOTING AND THE DISPLAY RESTORED. APPROXIMATELY TWO YEARS LATER THE ISSUE RECURRED, THE DEALER DID SEVERAL SOFTWARE REBOOTS ON SEVERAL TRIPS BUT THE ISSUE REMAINED. FINALLY THEY DETERMINED THAT THE CLUSTER WAS BAD AND IT WAS REPLACED. FCA REIMBURSED APPROXIMATELY 75% OF THE CLUSTER AND INSTALLATION COST. THE PROBLEM RECURRED INTERMITTENTLY FOR SEVERAL MONTHS, EACH TIME INVOLVING A TRIP TO THE DEALER. FINALLY THEY HAD IT FOR THREE WEEKS, DETERMINED THAT ALL WAS GOOD, AND RETURNED IT TO ME. TWO DAYS LATER THE CLUSTER DISPLAY DIED. I WAS REFERRED TO AN...
#11194523 |
SINCE WE BOUGHT OUR CAR IT HAS HAD SEVERAL RECALLS AS WELL AS ELECTRICAL, COMPUTER BASED, AND POWER TRAIN ISSUES. NONE OF WHICH WERE EXPLAINABLE. WE WERE SINPLY TOLD TO TAKE IT TO JEEP, PUT HUNDREDS OF DOLLARS IN TO FIX IT AND GET IT BACK. WE'VE ONLY HAD THE CAR FOR ABUT 4 YEARS. YESTERDAY, WITHIN A MONTH OF THE LAST OCCURENCE, OUR CAR HAS FROZEN ON US AND WILL NOT START. JEEP HASN'T DONE ANYTHING ABOUT THIS. WE'VE KNOWN SEVERAL OTHER PEOPLE WHO HAVE HAD THIS SAME MAKE AND MODEL WHO HAVE HAD THE SAME PROBLEMS. WE ARE NOT IN A FINANCIAL POSITION TO KEEP PUTTING MONEY INTO A CAR THAT SHOULD LAST US LONGER, OR TO SINPLY JUST TRADE IT IN SINCE WE STILL OWE 10K ON THE CAR. THIS HAS ALSO PUT OUR KIDS SAFETY AT JEOPARDY, HAS CAUSED US LOSS OF WORK DAYS ON TOP...
#11193540 |
THE CAR WILL BEGIN TO HESITATE AND THEN THE TRANSMISSION WILL GO INTO A NEUTRAL STATE, BUT THE LIGHTS WILL NOT SHOW THAT IT IS IN NEUTRAL. THE CAR WILL ROLL FORWARD OR BACKWARD DEPENDING ON WHERE YOU ARE. YOU CANNOT SHIFT, WHEN YOU DO TRY TO SHIFT, THE CAR WILL JOLT LIKE THE ENGINE IS GOING TO FALL OUT OF THE CAR. TURNING THE ENGINE OFF AND ON, SEVERAL TIMES, WHILE WAITING EACH TIME CLEARS THE PROBLEM. JEEP CAN NOT REPRODUCE THIS IT SO THEY WILL NOT FIX IT. WILL GET A MESSAGE ON DASH STATING TO SERVICE TRASMISSION AND PARKING BREAK. THIS HAS HAPPENED AT LEAST 5 TIMES THAT I HAVE DOCUMENTED BY PICTURES AND VIDEO ON MY PHONE HOWEVER, HAS HAPPENED A LOT MORE. SPECIFIC DATES DOCUMENTED ARE 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.
#11193077 |
VEHICLE WILL STALL WHILE DRIVING WITH AN ERROR MESSAGE DISPLAYING "PARK TO SHIFT GEAR". HAD BATTERY REPLACED AS THAT IS WHAT LOCAL JEEP DEALERSHIP STATED ISSUE WAS. PROBLEM ACTUALLY WORSENED AFTER THIS. *TR
#11191444 |
THE CAR WILL BEGIN TO HESITATE AND THEN THE TRANSMISSION WILL GO INTO A NEUTRAL STATE, BUT THE LIGHTS WILL NOT SHOW THAT IT IS IN NEUTRAL. THE CAR WILL ROLL FORWARD OR BACKWARD DEPENDING ON WHERE YOU ARE. YOU CANNOT SHIFT. IT'S VERY DANGEROUS. TURNING THE ENGINE OFF AND ON, SEVERAL TIMES, WHILE WAITING EACH TIME CLEARS THE PROBLEM. JEEP CAN NOT REPRODUCE THIS IT SO THEY WILL NOT FIX IT.
#11185689 |
MY JEEP CHEROKEE ELECTRONIC PARKING BRAKE HAS COME ON BY ITSELF AND IT CANNOT BE TURNED OFF. THIS FIRST HAPPENED AT THE END OF LAST YEAR AND I BROUGHT IT TO THE DEALER AND I HAD TO PAY FOR THE ELECTRONIC PARKING BRAKE SWITCH TO BE REPLACED. LAST WEEK IT HAPPENED AGAIN AND I BROUGHT IT BACK TO THE DEALER AND THEY TOLD ME THAT NOW THE ELECTRONIC PARKING BRAKE CONNECTOR AND ELECTRONIC PARKING BRAKE MODULE BOTH NEED TO BE REPLACED AT A COST OF $1500 PLUS. DOING A SEARCH ON THE INTERNET REVEALS THAT THIS IS A COMMON PROBLEM WITH JEEP CHEROKEES. I AM AFRAID TO DRIVE THE VEHICLE AS THIS CAN HAPPEN ANYTIME AND IT IS UNSAFE. TO DRIVE. LOOKING ON THE JEEP WEBSITE THEY HAVE ISSUED A SERVICE BULLETIN THAT COVERS THE EXACT ISSUE - ELECTRONIC PARKING BRAKE MODULE CONNECTOR WATER INTRUSION. THE PROBLEM THAT THEY CLAIM...
#11182087 |
I BOUGHT MY 2014 JEEP CHEROKEE OCT.2016 I NOTICED WHEN I WOULD COME TO A STOP OR PULL OUT IT WOULD STAY STUCK IN THE GEAR AND THEN ALL OF A SUDDEN IT LIKE KICKED INTO THE GEAR WITH A JERK. I TOOK IT BACK TO THE SERVICE DEPARTMENT AND THEY TOLD ME THERE WASN'T ANYTHING WRONG. WELL, IT HAS NEVER STOPPED AND HAS GOTTEN WORSE. WHAT UPSETS ME THAT THERE WAS A RECALL ON THIS JEEP JULY 12, 2016 NHTSA CAMPAIGN NUMBER: 16V529000 TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL IF THE VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL, THERE IS AN INCREASED RISK OF A CRASH. WHAT MAKES IT WORSE THE DEALERSHIP WAS UNAWARE OF THIS WHEN THEY SOLD IT OR WHEN I BROUGHT IT BACK?? FRIDAY I LEFT WORK AT 6 AM I DRIVE AN HOUR I DRIVE ON BUSY HIGHWAYS MY JEEP SUDDENLY LOST POWER ON A DBL LANE...
#11179759 |
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION GEARS SLIPPED WITHOUT WARNING WHEN THE VEHICLE WAS STARTED. WHILE THE VEHICLE WAS IDLING AT A STOP, A WARNING INDICATOR NEAR THE GEAR BOX INDICATED THAT THE GEAR WAS SHIFTED WHEN IT REALLY WAS NOT. IN ADDITION, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES INTERMITTENTLY. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB

Other 2014 JEEP CHEROKEE Problem Areas

Power Train 1,432 complaints Engine 511 complaints Unknown Or Other 279 complaints Fuelpropulsion System 185 complaints Service Brakes 182 complaints Vehicle Speed Control 178 complaints Steering 117 complaints Electronic Stability Control Esc 88 complaints Visibilitywiper 63 complaints Suspension 61 complaints Structurebody 54 complaints Structure 49 complaints Air Bags 47 complaints Exterior Lighting 42 complaints Forward Collision Avoidance Automatic Emergency Braking 23 complaints Wheels 21 complaints Parking Brake 20 complaints Equipment Adaptivemobility 10 complaints Fuel System Gasoline 10 complaints Visibility 8 complaints Power Trainautomatic Transmission 6 complaints Seat Belts 6 complaints Electrical Systemwiring 5 complaints Engine And Engine Cooling 5 complaints Exterior Lightingheadlights 4 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 4 complaints Seats 4 complaints Structurebodyhatchbackliftgate 4 complaints Electrical System Instrument Clusterpanel 3 complaints Electrical Systemsoftware 3 complaints Equipment 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Power Traintransfer Case 4 Wheel Drive 3 complaints Forward Collision Avoidance 2 complaints Forward Collision Avoidance Warnings 2 complaints Fuel System Diesel 2 complaints Latcheslockslinkages 2 complaints Parking Brakeelectricalcontrol Module 2 complaints Steeringhydraulic Power Assist System 2 complaints Steeringsteering Control Module 2 complaints Structurebodydoor 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Vehicle Speed Controlcruise Control 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Visibilitywindshield 2 complaints Back Over Prevention Sensing System Camera 1 complaint Back Over Prevention Warnings 1 complaint Child Seat 1 complaint Electrical System Integrated Trailer Brake Control 1 complaint Electrical Systemignitionswitch 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Engine And Engine Coolingexhaust System 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Equipmentapplianceair Conditioner 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Interior Lighting 1 complaint Latcheslockslinkageshoodlatch 1 complaint Latcheslockslinkagestailgatelatch 1 complaint Otherunknown 1 complaint Parking Brakeelectrical 1 complaint Parking Brakeelectricalswitch 1 complaint Power Trainaxle Assemblyaxle Shaft 1 complaint Power Traindriveline 1 complaint Power Traindrivelinedifferential Unit 1 complaint Power Traindrivelinedriveshaft 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Air 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulic 1 complaint Steeringrack And Pinion 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Suspensionfrontcontrol Arm 1 complaint Suspensionrear 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitywindshield Wiperwasher 1 complaint Visibilitywindshield Wiperwashermotor 1 complaint Wheelsrim 1 complaint
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