2014 JEEP CHEROKEE Power Trainautomatic Transmission Problems

The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to start the vehicle, the shifter module, ABS, door module for the driver’s and passenger’s side doors, the instrument cluster, integrated center stack, an electronic parking brake, body control module, steering column, and transmission failure warning light illuminated. The contact stated that the dealer also informed him that there were previous unlisted recalls completed on the vehicle. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and confirmed that the warning lights were illuminated. The vehicle was not repaired. The manufacturer was notified of the failure; however, provide no assistance. The approximate failure mileage was 93,350.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 60 MPH, an abnormal grinding sound was coming from the engine as the vehicle independently downshifted. The contact also stated that the 4WD warning light illuminated on the instrument panel. Despite the failure, the contact was able to resume normal driving operation and drove the vehicle to the dealer. The contact was informed by the dealer that the transfer case had failed and needed to be replaced. The contact stated that the same failure had occurred with her vehicle prior, however, the vehicle was serviced under NHTSA Campaign Number: 20V343000 (Power Train) which she linked to the recent failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT EXPERIENCED GREAT DIFFICULTY WHILE PUMPING FUEL INTO THE VEHICLE. THE CONTACT ATTEMPTED SEVERAL DIFFERENT METHODS TO REMEDY THE FAILURE, BUT NONE OF THEM WORKED. THE CONTACT TOOK THE VEHICLE TO DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA (26845 YNEZ RD, TEMECULA, CA 92591, (951) 225-4541) AND WAS INFORMED THAT THERE WAS NO REMEDY. NO FURTHER ASSISTANCE WAS OFFERED. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SENSED A STRONG FUEL ODOR EMITTING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A VEHICLE SAFETY COMPLAINT. THE VEHICLE WAS NOT REPAIRED. FAILURE TRANSMISSION & GAS TANK AND FILL MECHANISM. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *JS *TP PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF...

THE VEHICLE WAS IN MOTION AT AN INTERSECTION. LOSS OF MOTOR POWER OCCURRED. THE JEEP WOULD NOT SHIFT INTO PARK, DRIVE OR REVERSE. THE PTU FAILED AS WELL AS THE OUTPUT SHAFT. IT NOW REQUIRES A NEW TRANSMISSION THAT CHRYLSER IS REFUSING TO FIX.

AS I PRESS ON THE GAS TO ACCELERATE TO PASS OR GO THROUGH AN INTERSECTION THE CAR DOES NOT RESPOND FOR A VERY DELAYED PERIOD OF TIME, WHEN IT DOES RESPOND IT IS WHEN YOU HAVE MAD THE DECISION IT IS TOO LATE TO EXECUTE THE PASS OR CROSS THE INTERSECTION BUT THEN THE CAR WILL RESPOND AND I HAVE TO HIT THE BREAKS. I HAVE BEEN TOLD THE DELAY IS NORMAL, OR THEY HAVE REPROGRAMMED MY TRANSMISSION STATING THAT MAY "FIX" THE PROBLEM. IT DOES NOT, IT JUST MAKES THE SHIFTING JERKY AND THE DELAY STAYS THE SAME. THIS IS DANGEROUS AND JEEP/ CHRYSLER WILL NOT ACKNOWLEDGE THERE IS A PROBLEM EITHER IN THEIR TRANSMISSION OR IN THE PROGRAMMING, BUT IT IS GOING TO CAUSE AN ACCIDENT OR MULTIPLE ACCIDENT AS IT IS NOT ISOLATED TO ONE VEHICLE. *JS

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE SERVICE TRANSMISSION AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE ENTIRE TRANSMISSION BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.