2014 JEEP CHEROKEE Electrical Systemsoftware Problems
3 NHTSA complaints on file
Electrical Systemsoftware Issues in the 2014 JEEP CHEROKEE
3 electrical systemsoftware complaints have been filed with NHTSA for the 2014 JEEP CHEROKEE. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Electrical Systemsoftware Complaints
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE JERKED AND INDEPENDENTLY SHIFTED INTO A LOWER GEAR. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ASKED THE CONTACT TO BRING THE VEHICLE BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO LITHIA DODGE A THIRD TIME, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DIAGNOSED. DURING THE FOURTH VISIT TO THE DEALER, IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. HOWEVER, THE DIAGNOSIS WAS LATER REVISED TO STATE THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS...
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHENEVER THE HEATING OR AIR CONDITIONING UNITS WERE ACTIVATED, A MOLD ODOR EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE DEALER SPECULATED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING DOWN AN INCLINE AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO MOVE FORWARD. THE RPMS INCREASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE SOFTWARE WAS RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN...
NEW SOFTWARE UPDATE WAS DONE TO CAR PER RECALL FOR "RELIABILITY". THIS RECALL CHANGES THE WAY THE CAR SHIFTS, SUCH AS REMAINING IN 3RD GEAR, RATHER THAN DOWNSHIFTING TO 1 OR 2. A LOW SPEEDS SUCH AS 15 MPH WHEN DRIVING UP A HILL, THE CAR WILL NOT DOWN SHIFT AND SLOW DOWN ALMOST TO A STOP. DEPRESSING ACCELERATOR DOES NOT LEAD TO ANY FURTHER ACCELERATION UNTIL APPROX 3/4 OF THE WAY DOWN. AT THIS TIME THE CAR DOWNSHIFTS TO 1ST AND ACCELERATES RAPIDLY, EVEN BREAKING TRACTION. SIMILARLY WHEN CRUISING AT A STEADY SPEED SUCH AS 20 MPH CAR REMAINS IN 3RD GEAR, CAUSING ENGINE LUGGING AND VERY SLOW ACCELERATION, ONCE CAUSING A NEAR ACCIDENT AS THE CAR DID NOT ACCELERATE AS QUICKLY AS IT DID BEFORE THIS SOFTWARE UPDATE. JEEP DEALER SAYS "SHIFTING AS INTENDED" AND NO ERRORS. THIS BEHAVIOR WAS NOT PRESENT BEFORE SOFTWARE UPDATE AND DID NOT...
Other 2014 JEEP CHEROKEE Problem Areas
Power Train
1,432 complaints
Engine
511 complaints
Electrical System
431 complaints
Unknown Or Other
279 complaints
Fuelpropulsion System
185 complaints
Service Brakes
182 complaints
Vehicle Speed Control
178 complaints
Steering
117 complaints
Electronic Stability Control Esc
88 complaints
Visibilitywiper
63 complaints
Suspension
61 complaints
Structurebody
54 complaints
Structure
49 complaints
Air Bags
47 complaints
Exterior Lighting
42 complaints
Forward Collision Avoidance Automatic Emergency Braking
23 complaints
Wheels
21 complaints
Parking Brake
20 complaints
Equipment Adaptivemobility
10 complaints
Fuel System Gasoline
10 complaints
Visibility
8 complaints
Power Trainautomatic Transmission
6 complaints
Seat Belts
6 complaints
Electrical Systemwiring
5 complaints
Engine And Engine Cooling
5 complaints
Exterior Lightingheadlights
4 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
4 complaints
Seats
4 complaints
Structurebodyhatchbackliftgate
4 complaints
Electrical System Instrument Clusterpanel
3 complaints
Equipment
3 complaints
Forward Collision Avoidance Adaptive Cruise Control
3 complaints
Power Traintransfer Case 4 Wheel Drive
3 complaints
Forward Collision Avoidance
2 complaints
Forward Collision Avoidance Warnings
2 complaints
Fuel System Diesel
2 complaints
Latcheslockslinkages
2 complaints
Parking Brakeelectricalcontrol Module
2 complaints
Steeringhydraulic Power Assist System
2 complaints
Steeringsteering Control Module
2 complaints
Structurebodydoor
2 complaints
Vehicle Speed Controlaccelerator Pedal
2 complaints
Vehicle Speed Controlcruise Control
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Visibilitywindshield
2 complaints
Back Over Prevention Sensing System Camera
1 complaint
Back Over Prevention Warnings
1 complaint
Child Seat
1 complaint
Electrical System Integrated Trailer Brake Control
1 complaint
Electrical Systemignitionswitch
1 complaint
Electrical Systeminstrument Panelspeedometerodometer
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Exterior Lightingtail Lights
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Fuel System Gasolinestorageevaporative Emissionscanister
1 complaint
Interior Lighting
1 complaint
Latcheslockslinkageshoodlatch
1 complaint
Latcheslockslinkagestailgatelatch
1 complaint
Otherunknown
1 complaint
Parking Brakeelectrical
1 complaint
Parking Brakeelectricalswitch
1 complaint
Power Trainaxle Assemblyaxle Shaft
1 complaint
Power Traindriveline
1 complaint
Power Traindrivelinedifferential Unit
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Seatsfront Assemblyseat Heatercooler
1 complaint
Service Brakes Air
1 complaint
Service Brakes Airantilock
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulic
1 complaint
Steeringrack And Pinion
1 complaint
Structurebodyhatchbackliftgatesupport Devicestrut
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Suspensionrear
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitywindshield Wiperwasher
1 complaint
Visibilitywindshield Wiperwashermotor
1 complaint
Wheelsrim
1 complaint