2014 JEEP CHEROKEE Exterior Lighting Problems

Unknown: Headlights will dim/flicker making it harder to see at night and digital display on dashboard will go completely off causing driver to not be able to see current speed, fuel gauge, etc.

When I bought has brake problem have extended warranty and all Protections on place bucking after starting at 1 to 5 then when stooping. Lights panel seems not correct not illimious one lighting panels to see going on and off 2 times mileage is broken I recorded mileage to fro. Work only 20 miles incorrect values sense I bought .

My 2014 Jeep has been experiencing intermittent shut downs, the dash goes dead at random times for a few seconds and then comes back on the issue continues. This issue started in December 2021 during that time I was driving at night and the dash, exterior lights and interior lights started flickering. Now this issue occurs 90% of the time when I drive, sometimes when the dash goes off different warning lights come on, TCS, SRS, Power steering and if the vehicle is traveling below 5mph it sometimes dies completely. Battery was replaced 1 year ago. The middle screen on the dash gets super dim and it appears to still be on if you look closely at night but the dials are frozen at the current speed and rpm. My mechanic tested the battery connection and there is nothing loose that would cause this.

The transmission jerks when at a light it jerks forward. This is unsafe as I feel it could hit the car in front. I reported it to the dealer which I purchased and they say the transmission is gone. There is only 36898 miles on it. The dashboard lights shuts off while driving not allowing you to see the speed of the vechile or any other instruments.

The display that tells you how fast you are going and how much gas ect It jerks in traffic while sitting in traffic and when first out in gear it tends to jerk

SERVICE SHIFT IT BEEN COME ON MY SPEED ARE JUMPING CAR SPEED BY IT SELF AND THE DEALERSHIP FAIL TO FIX MY PROBLEM NOW IT UNSAVE TO DRIVE LIKE THIS WHITH MY FAMILY

I'VE HAD TO REPLACE THE OIL HOUSING FILTER AND LIGHT SWITCH AND NOW THE SHIFTER LIGHT IS COMING ON. THIS CAR IS A LEMON AND NEEDS A RECALL. THIS IS ALL HIGHWAY. *TR

GEAR SHIFT LIGHTS ARE ALL ON AT THE SAME TIME; P,R,N,D WHEN I START THE VEHICLE, DOESN'T MATTER WHAT SHIFT I AM IN, THEY ARE ALL ON AT THE SAME TIME UNTIL I TURN THE VEHICLE OFF. *TR

VISOR WIRING SHORTED OUT WHEN I WAS DRIVING TRUCK , I COULD SMELL PLASTIC BURNING AFTER VISOR LIGHT, GARAGE DOOR OPENER BUILT INTO VISOR STOPPED WORKING. ALSO NHTSA CAMPIGN ID 14V39100-NHTSA 15V879 THESE ONLY COVER JEEP GRAND CHEROKEE AND DODGE TRUCKS NOT JEEP CHEROKEE SAME PROBLEM NO COVERAGE

I HAVE A 2014 JEEP CHEROKEE LATIUDE...THERE SEEMS TO BE A PROBLEM WITH HAVING ENOUGH LIGHT TO SEE WHILE DRIVING AT NIGHT. I BOUGHT MY JEEP NEW AND NOTICED THE PROBLEM EARLY ON...BUT NOT HAVING 20/20 VISION...I THOUGHT IT WAS JUST ME UNTIL TALKING WITH OTHER JEEP OWNERS. SO I AVOID DRIVING AT NIGHT AS MUCH AS POSSIBLE...AS NOT TO PUT MYSELF OR ANYONE IN HARM'S WAY!!

I HAVE HAD MY JEEP FOR 2 WEEKS. WHEN DRIVING AT NIGHT I CANNOT SEE 20-30 FEET IN FRONT OF ME AND THERE IS NOT MUCH DIFFERENCE BETWEEN DIM AND BRIGHT. THIS IS VERY DANGEROUS SO I REPLACED THE BULBS WITH SYLVANIA SILVERSTAR HALOGEN ZXE. THE BULBS ARE BRIGHTER BUT DID NOT CORRECT THE DISTANCE VISIBILITY. TOO DANGEROUS TO DRIVE AFTER DARK ESPECIALLY WITH ON COMING TRAFFIC.

WHILE DRIVING MY GEAR SHIFT SUDDENLY HAS ALL LIGHTS ENGAGED (PARK, DRIVE, REVERSE, AND NEUTRAL) SIMULTANEOUSLY. HAS OCCURRED MULTIPLE TIMES ON BOTH CITY STREETS AND HIGHWAYS AND ONLY RESOLVES BY TURNING ENGINE OFF AND BACK ON. UNKNOWN CAUSE.

CAR STALLED SEVERAL TIMES WHILE MOVING WHEN ENGINE IS COLD THIS HAPPENED SEVERAL TIMES WHILE TURNING AND AGAIN WHEN NOT TURNING, ON CITY STREETS. 4 HEADLIGHTS BLEW WITHIN 7 DAYS WHILE BOTH MOVING AND WHILE STATIONARY. HARD SHIFT BETWEEN 2ND AND 3RD AND 3RD AND 4TH GEARS WHILE MOVING ON HIGHWAY AND CITY STREETS.

WHILE STOP AT A LIGHT THE JEEP STALLED OUT WITH CHECK ENGINE LIGHT,PARKING GEAR LIGHT, AND ROAD HAZARD LIGHT CAME ON. THEN WHEN I PUT IT IN PARK AND BACK IN GEAR IT JERKED BADLY AS IF THE ENGINE CAME OUT AND BUNNY HOP AS IT TOOK OFF LIKE SOME ONE LEARNING TO DRIVE A STANDARD. SOME TIMES WHILE DRIVING IT ROUGHLY SHIFTS INTO 2ND. AND IT STALLED ONCE ON A MAJOR HIGHWAY WHICH IS DANGEROUS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR FAILED AND THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS RESTARTED, THE LIGHTS TURNED BACK ON AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BEMIDJI CHRYSLER CENTER (LOCATED AT 755 PAUL BUNYAN DR NW, BEMIDJI, MN 56601, (218) 751-8006) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS ABLE TO BE DRIVEN...

THE LIGHT WILL NOT COME ON ON THE DASHBOARD I CAN'T TELL HOW FAST I'M GOING OR HOW MUCH GAS IS IN THE CAR I TOOK IT TO A AUTO PLACE THEY PUT A THING ON THE CAR AND IT SAID IT WAS THE CLUSTER THERE WAS A RECALL ON THE CLUSTER AND I TOOK IT TO A CHRYSLER PLACE IN MADISON OHIO THEY SAID THEY FIXED IT BUT IT'S NOT FIXED THEY TOLD ME IN ORDER FOR THEM TO SEE IF IT'S THE CLUSTER THE RECALL I WILL HAVE TO PAY A $115.00 DOLLARS. JUST TO CHECK IF IT'S THE RECALL.

IN 2017, BOTH HEADLIGHTS ON MY 2014 GRAND CHEROKEE OVERLAND WENT OUT. WHEN I TOOK THE CAR TO DEALERSHIP, THEY SAID THEY HAD NEVER HAD THE HEADLIGHTS BURN OUT ON A JEEP THAT AGE. THEY SAID IT WOULD BE OVER $700 TO REPLACE THE BULBS. I WAS NOT ABLE TO AFFORD THIS AT THE TIME. TWO DAYS LATER, MY JEEP STALLED IN TRAFFIC AND THE ALTERNATOR STARTED BURNING WHILE DRIVING TO WORK; MY CAR HAD TO BE TOWED TO THE CLOSEST AUTO MECHANIC WHERE THE ALTERNATOR WAS REPLACED. I ALSO HAD THE HEADLAMP BULBS REPLACED. I WAS REIMBURSED BY CHRYSLER FOR THE COST OF THE ALTERNATOR FOLLOWING THE RECALL, HOWEVER, MY HEADLIGHTS HAVE ONCE AGAIN STOPPED WORKING. I WOULD APPRECIATE IF THIS CAN BE INVESTIGATED TO SEE IF THE HEADLAMP MALFUNCTION IS RELATED TO ANY OF THE OTHER RECALLS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT WAS CONCERNED THAT THE HEADLAMPS DID NOT PROJECT FAR ENOUGH AHEAD TO SAFELY DRIVE AT NIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,251.

LEFT VISOR NO POWER ALSO GARAGE DOOR OPENER NO POWER WIRES SMELLED LIKE THEY WERE BURNING WHILE DRIVING JEEP LATER I FOUND OUT NO POWER LEFT VISOR & GARAGE DOOR OPENER NO POWER

HEADLIGHTS FAIL TO PROPERLY ILLUMINATE ALMOST TO THE POINT THAT THEY SEEM DIM EVEN ON HIGHBEAM, UNABLE TO SEE NO FURTHER THAN 30' IN FRONT OF VEHICLE, VERY DANGEROUS WHEN PASSING OTHER TRAFFIC, HEADLIGHTS ALMOST SEEM TO GO OUT WHEN PASSING OTHER VEHICLES, VERY POOR VISIBILITY IN RAIN

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE THE PROPER LIGHT COVERAGE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE HEADLIGHTS WERE REPLACED WITH AFTERMARKET HEADLIGHTS. THE FAILURE WAS NOT CORRECTED AND THE AFTERMARKET HEADLIGHTS ALSO FAILED TO PROVIDE PROPER LIGHT COVERAGE. THE CONTACT STATED THAT FORWARD AND SIDE LIGHT VISIBILITY WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000. *LN

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE, TAIL, AND HEADLIGHTS DIMMED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MCLARTY DANIEL CHRYSLER DODGE JEEP RAM, LOCATED AT 2201 SE MOBERLY LAND, BENTONVILLE, AR 72712) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

THE HEADLAMP AND HEADLIGHT WENT OUT. I TOOK IT TO A DEALER, AND THEY CONCLUDED THERE WAS A PROBLEM WITH THE MODULE AND IT WOULD COST OVER $1000 TO REPAIR. I OPTED TO JUST CHANGE THE HEADLIGHT WHICH COST ABOUT $130 JUST FOR THE BULB. A FEW MONTHS LATER THE OTHER HEADLIGHT WENT OUT. AGAIN I PAID ABOUT $130 JUST FOR ANOTHER BULB. A MONTH LATER THE OTHER HEADLIGHT WENT OUT AGAIN. IT WILL COST ABOUT $130 JUST FOR THE BULB. I HAVE BEEN TOLD WITH THE MOST RECENT CALL THAT THE BULBS MIGHT CONTINUE TO BREAK AS A SIDE EFFECT OF THE MODULE PROBLEM. THAT IS NOT KNOWN TO BE A FACT. EITHER WAY, I'M LOOKING AT EITHER $500+ JUST TO HAVE WORKING BULBS AT THIS POINT, OR OVER $1500 TO REPLACE THE ENTIRE MODULE. NOBODY SHOULD HAVE TO SPEND THAT KIND OF MONEY SIMPLY TO HAVE WORKING HEADLIGHTS...

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VALVE BODY AND PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. ON ANOTHER OCCASION, THE HEADLIGHTS BECAME INOPERABLE AND THE "HEAD LAMP OUT" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE AND HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 15 MPH, THE AUTOMATIC POWER LOCKS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR; HOWEVER, THE SPECIFICS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ..UPDATED 10/13/16...

THE TRANSMISSION ON THIS VEHICLE MAKES IT VERY DANGEROUS!! SURGING, HESITATION, SPEEDING UP, HARD SHIFTS CONTINUALLY. THE TRANSMISSION WAS REPLACED AND IT WAS SERVICED MANY TIMES WITH NO IMPROVEMENTS. WHEN YOU TRY TO PULL OUT ONTO A ROAD, IT WILL HARD SHIFT INTO GEAR AFTER HESITATION, IT DOES THE SAME WHEN BACKING UP. IT CAUSES A VERY DANGEROUS SITUATION AND I HAVE ALMOST BEEN HIT BY ANOTHER VEHICLE MANY TIMES DUE TO THE TRANSMISSION ISSUES. THE HEADLIGHTS ON THIS VEHICLE ARE DANGEROUS, THEY FOLLOW A SEVERE STRAIGHT LINE AND WHEN GOING UP AND DOWN HILLS IT CAUSES YOU TO LOSE VISION OF THE ROAD IN FRONT OF YOU.

FOR THE PAST 2 WEEKS, MY DASHBOARD LIGHTS FLICKER ON AND OFF. THERE IS AN AUDIBLE CLICK AND THEN THEY TURN OFF AND BACK ON. I DO NOT HAVE AUTOMATIC HEADLAMPS BUT THE ACTION AND SOUND IS SIMILAR TO A VEHICLE WHICH IS EQUIPPED WITH THIS FEATURE EXCEPT THAT INSTEAD OF THE DASHBOARD LIGHTS CHANGING BRIGHTNESS, THEY GO OFF COMPLETELY. I DO NOT KNOW IF THIS AFFECTS MY RUNNING LIGHTS OR HEADLAMPS AS I HAVE NOT YET BEEN DRIVING IN CONDITIONS THAT WOULD LET ME EASILY DETERMINE WHETHER THEY TURN OFF WHEN THIS OCCURS. THIS ALWAYS HAPPENS WHILE I AM DRIVING MOST NOTABLY UPON A SLOW DOWN OR ACCELERATION AT A LIGHT OR STOPSIGN. THIS HAS HAPPENED MULTIPLE TIMES, ALMOST DAILY DURING MY BRIEF COMMUTES.

WHILE DRIVING ENGINE SHUT OFF WITHOUT WARNING, SPEED GOES TO 0MPH, LOW BATTERY WARNING POP UP AND WANT ME TO SHIFT TO P AND DESIRED GEAR. TURNED IT OFF AND ON NOTHING HAPPENS. TRY IT FEW TIMES AND NOTHING. WAITED FOR 3-5 MIN TURNED IT ON, AND IT RUNS NORMAL WITH ENGINE LIGHT ON. AFTER ABOUT 100FT IT STALL AGAIN. TRY THE PROCESS BEFORE AND IT GOES NORMAL AGAIN. CAR STALLED TWICE A DAY. FIRST STALL HAPPENED FEW DAYS AGO. VEHICLE WAS IN MOTION ON A CITY STREET.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM AND THE HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE PROPERLY TO VIEW THE ROAD. AS A RESULT, THE CONTACT'S VISIBILITY WAS DIMINISHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 2/4/16 *CN THE CONSUMER STATED THE HEAD LIGHTS DID NOT PROJECT ENOUGH LIGHT TO ILLUMINATE THE ROAD EFFECTIVELY. THE CONSUMER BELIEVED THE HEAD LIGHTS WERE SET TOO LOW AND SET BACK IN THE HOUSING. THE LENS IN FRONT OF THE BULB, COLLECTED MOISTURE ON THE INSIDE AND OUTSIDE. UPDATED 10/26/16.*JB

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE IN PARK, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,611. UPDATED 2/18/16 LN THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 03/09/16.*JB

I BOUGHT THIS CAR BRAND NEW, AND HAVE HAD PROBLEMS WITH IT STARTING RANDOMLY, LOCKING, AND UNLOCKING RANDOMLY, ALARM GOING OFF IN THE MIDDLE OF NIGHT, (YES, MY NEIGHBORS HATE ME) AND NOW MY STEREO GOES IN AND OUT..

SEVERAL TIMES WHILE I WAS DRIVING THE DIGITAL DASH DISPLAY WENT BLANK, RED "BATTERY" INDICATOR CAME ON, "NO BUS" FAULT MESSAGE APPEARED, THE HEADLIGHTS WENT OFF, THE TURN SIGNAL DID NOT WORK, RADIO DID NOT WORK, DOOR LOCKS WOULD NOT WORK (LOCK/UNLOCK). THE SAFETY ISSUE IS TO LOSE FUNCTION OF HEADLIGHTS AND TURN SIGNAL WHILE DRIVING. ALSO IF A CRASH WERE TO OCCUR, I MAY NOT BE ABLE TO EXIT MY VEHICLE IN AN EMERGENCY, DUE TO NOT BEING ABLE TO UNLOCK MY DOORS. BETWEEN AUGUST 27, 2015 AND SEPTEMBER 14, 2015 THIS OCCURRED FOUR (4) SEPARATE TIMES. THE VEHICLE WAS TURNED IN FOR SERVICE EACH TIME THIS OCCURRED. THE PROBLEM IS INTERMITTENT, DURING DRIVING IT CAN COME AND GO. SERVICE DEPARTMENT AT AUTHORIZED JEEP DEALER STATED THAT THEY DO NOT HAVE ANY INSTRUMENTATION TO TROUBLESHOOT CAN BUS AND THEY CAN NOT DUPLICATE THE ISSUE. I WOULD PULL OVER INTO...

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 60 MPH, THE HIGH AND LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE PROPERLY IN ORDER FOR THE CONTACT TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADJUSTED THE LIGHTS HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,800. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 5 MPH, MAKING A RIGHT OR LEFT TURN, THE HEADLIGHTS FAILED TO ILLUMINATED BRIGHT TO VIEW THE ROAD. THE VEHICLE WAS TAKING TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. MA 09/25 *CN

PURCHASED 2014 CHEROKEE IN AUG 2014 - MY 4TH JEEP AND OTHER FAMILY MEMBERS DRIVE JEEPS. FEW DAYS LATER DROVE AT NIGHT- IMMEDIATELY EVIDENT HEADLIGHTS POSE SERIOUS SAFETY CONCERN & DESIGN FLAW. CONTACTED THE DEALERSHIP TO HAVE THE LIGHTS INSPECTED. CANNOT SEE OBJECTS UNTIL YOU ARE UPON THEM. LIVE IN A RURAL AREA WITH NO STREET LIGHTS/BEAM DOES NOT PROJECT SUFFICIENT LIGHT/BRIGHTNESS. ADD RAIN, SNOW, OR CITY LIGHTS &THE GLARE MAKES SAFELY OPERATING THE VEHICLE EVEN MORE CHALLENGING.VEHICLE SERVICED MULTIPLE TIMES FOR THIS SERIOUS SAFETY CONCERN. MULTIPLE TECHS STATED HEADLIGHTS "ARE DIM" & OTHER OWNERS HAVE COMPLAINED. AFTER NUMEROUS COMPLAINTS, MY FRUSTRATION & CONCERN MOUNTED. TECHNICIAN SYMPATHIZED & SUGGESTED I CONTACT JEEP, "MAYBE THEY WILL LISTEN TO THE CUSTOMER". DEC 2014, CONTACTED JEEP & WAS INSTRUCTED A "RESEARCH PROJECT" WAS ESTABLISHED. AFTER WEEKS, (ANOTHER SERVICE APPOINTMENT AND MORE TIME OFF WORK) JEEP ACKNOWLEDGED "COMPLAINT ABOUT DIM HEADLIGHTS IS PRETTY PREVALENT"...

THIS IS WHAT I MAILED TO: CHRYSLER GROUP LLC CUSTOMER CENTER DECEMBER 6, 2014 P.O. BOX 21-8004 AUBURN HILLS, MI 48321-8004 PHONE 877-426-5337 RE: HEADLIGHTS AUTHORIZED DEALER:DARLINGS AUTO MALL 16 KINGSLAND XING ELLSWORTH, ME 04605 PHONE 207-667-2571 VEHICLE IDENTIFICATION NUMBER:[XXX] VEHICLE DELIVERY DATE:11-21-2013 CURRENT MILEAGE:7420 FROM THE FIRST TIME THAT I DROVE THIS VEHICLE AT NIGHT (WHICH WAS A FEW DAYS AFTER THE DELIVERY DATE), I HAVE BEEN UNHAPPY WITH HOW POORLY THE HEADLIGHTS ILLUMINATE THE ROAD AHEAD. IN MY OPINION THIS IS A SAFETY ISSUE AND BECAUSE OF THAT, I TRY TO AVOID DRIVING THIS VEHICLE AT NIGHT. AFTER NUMEROUS COMPLAINTS TO DARLINGS AUTO MALL AND THEIR ATTEMPTS TO REMEDY THIS ISSUE, DARLINGS HAS SUGGESTED TO ME THAT I FORWARD MY COMPLAINT DIRECTLY TO YOU (CHRYSLER). I SINCERELY HOPE THAT CHRYSLER HAS A SATISFACTORY REMEDY FOR HOW POORLY THE HEADLIGHTS IN MY VEHICLE ILLUMINATE THE ROAD AT NIGHT. I...

MY 2014 JEEP CHEROKEE HAS SUBSTANDARD HEADLIGHT ILLUMINATION AS COMPARED TO OTHER VEHICLES IN TERMS OF DISTANCE (PROJECTION) AND OVERALL BRIGHTNESS. IT'S VERY DIFFICULT TO DRIVE THE VEHICLE AFTER DARK IN AREAS WITH LITTLE OR NO STREET LIGHTING. THE HEADLIGHTS ARE ESPECIALLY POOR ON DARK WET ROAD SURFACES THAT OFFER LITTLE OR NO REFLECTION. THE ILLUMINATION AT THE LEFT AND RIGHT FRONT SIDES OF THE VEHICLE MAKE IT DIFFICULT IF NOT IMPOSSIBLE TO SPOT ANIMALS, PEDESTRIANS, OR OTHER OBJECTS AT NORMAL HIGHWAY SPEEDS UNTIL YOU ARE RIGHT UPON THEM. I FEEL THAT THE SUBSTANDARD HEADLIGHT ILLUMINATION IS AN ACCIDENT WAITING TO HAPPEN AND MAY WELL MEASURE BELOW NHTSA STANDARDS IF TESTED. *TR

THE OWNER OF A 2014 JEEP CHEROKEE LATITUDE PURCHASED THIS VEHICLE IN MAY OF 2014. WITHIN 3 MONTHS I NOTICED HAVING PROBLEMS WITH THE DASH BOARD WITH LIGHTS OR INSTRUMENT CLUSTER NOT COMING ON WHEN VEHICLE IS STARTED. I FIGURED IT WAS A FUSE AND DID NOT IMMEDIATELY HAVE A CONCERN, BUT THIS HAS OCCURRED AT LEAST THREE TIMES. I TAKE THE CAR TO THE DEALER AND REPORTED GRINDING NOISE WHEN I TURN STEERING WHEEL, DASH LIGHTS GOING OUT, AND CONCERN OF NOT RECEIVING THE GAS MILEAGE THAT I SHOULD BE RECEIVING. THE DEALER AT JEEP CHRYSLER AT LOCAL STATE DIAGNOSED AS THE RACK AND PINION AND NEEDED TO BE REPLACED. I TRAVEL OUT OF STATE AND DURING MY VISIT THE DASH BOARD LIGHTS ARE OUT AGAIN AND DISABLES ME NOT TO SEE HOW FAST I AM GOING OR HOW MUCH GAS IS IN THE CAR. I TAKE THE CAR...

SORRY I'M NOT SURE WHY IT DOES THIS... WHEN I'M DRIVING SOMETIMES AND I TAKE MY FOOT OFF THE GAS TO SLOW DOWN.. FOR SOME REASON MY CAR ON IT OWN.. SPEEDS UP.. I WATCH THE RPM AND THERE IS A BIG JUMP IN REV.. I'M NOT SURE WHAT THAT IS.. I ACTUALLY LURCH FORWARD. I'M SCARED THAT ONE DAY IT'S GOING TO HIT A PERSON OR GO THROUGH THE WALL OF MY GARAGE! THE SECOND THING IS MY LIGHT SWITCH I AM NOT SURE WHY BUT TWICE IT'S PUSHED INTO MY DASH BOARD .. .THE FIRST TIME IT HAPPENED I WAS STUCK AT DUSK .. COULDN'T DRIVE.. MY NORMAL DEALERSHIP IN NORTH SEATTLE CALLED THE DWAYNE LANE IN EVERETT AND THEY TOLD MY DEALERSHIP THAT THEY WON'T DO WARRANTY WORK.. SO MY DEALERSHIP HAD TO SEND OUT A GUY FROM SERVICE AND DRIVE ALL THE WAY TO EVERETT TO...

THE TRANSMISSION CONTINUES TO ACCELERATE WHILE THE BRAKES ARE BEING APPLIED. THESE PROBLEMS ARE THE WORST BETWEEN GOING FROM 3RD TO 2ND AND 2ND TO 1ST GEARS. THE JEEP ACCELERATES WHILE SLOWING DOWN WHEN AMPLE PRESSURE IS APPLIED TO THE BRAKES. HAD TO SWERVE OFF THE ROAD ONTO THE SHOULDER TO AVOID AN ACCIDENT DUE TO THE BRAKES NOT ACTING TIMELY AND THE VEHICLE STILL ACCELERATING DUE TO THE TRANSMISSION. THE BRAND NEW VEHICLE HAS BEEN TAKEN TO CHRYSLER TWO TIMES FOR THIS PROBLEM AND THEY CAN'T 'DUPLICATE' THE PROBLEM. WAS INFORMED 'THE TRANSMISSION IS A LEARNING TRANSMISSION AND WILL ADJUST TO THE DRIVER AND TO WAIT UNTIL FIRST OIL CHANGE AT 3000 MILES TO SEE IF THE PROBLEM PERSIST". THE PROBLEM IS STILL VERY PRESENT AND EVEN WORSENING. NOW, WITH ONLY 1800 MILES ON VEHICLE THE TURN SIGNALS ARE NOT WORKING PROPERLY. THE RIGHT TURN SIGNAL STICKS, STAYS ON...

I KEEP MY HEADLIGHTS ON THE AUTOMATIC SETTING AT ALL TIMES. APPROXIMATELY 4-5X'S SINCE OWNING THIS VEHICLE I HAVE GOTTEN IN AND THERE WOULD BE NO LIGHTS. THE 1ST TIME I THOUGHT IT WAS A BLOWN FUSE AND REALIZED THAT THE HEADLIGHT KNOB WAS TURNED TO THE OFF POSITION. I THOUGHT SOMEONE MUST HAVE SWITCHED IT, BUT AFTER THE 3RD TIME IT HAPPENED OVER A NUMBER OF MONTHS I CALLED THE DEALER WHO SAID THERE WAS NO WAY THAT COULD OCCUR WITHOUT SOMEONE SWITCHING IT BECAUSE THE KNOB HAS TO BE PHYSICALLY TURNED.I WOULD TEND TO AGREE WITH HIM BUT THE KNOB IS LOCATED IN A PLACE WHERE IT WOULD BE ALMOST IMPOSSIBLE TO HIT IT WITH YOUR KNEE OR OTHERWISE CHANGE IT WITHOUT KNOWING. MY HUSBAND IS THE ONLY OTHER DRIVER, AND NEITHER OF US CHANGE THE LIGHTS FROM THE AUTO SETTING. I AM ONLY LOOKING TO GET THIS...

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS PROBLEM. *SMD THE CONSUMER STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS DID NOT PROPERLY ILLUMINATE THE ROAD. THE CONSUMER BELIEVED IT WAS A DESIGN FLAW, BECAUSE THE HEADLIGHTS BULBS WERE LOCATED TOWARD THE REAR OF THE LENS. *JB UPDATED 01/06/15. *JB

WHEN TURNING ON THE CAR THE WINDSHIELD WIPERS TURNED. THE WIPERS WERE NOT IN THE ON POSITION. THE INDICATOR LIGHTS WERE NOT WORKING AND THE HIGH BEAMS COULD NOT BE TURNED ON. THIS PERSISTED FOR OVER 2 HOURS. *TR