NHTSA Complaint #10643845 — 2014 JEEP CHEROKEE

I KEEP MY HEADLIGHTS ON THE AUTOMATIC SETTING AT ALL TIMES. APPROXIMATELY 4-5X'S SINCE OWNING THIS VEHICLE I HAVE GOTTEN IN AND THERE WOULD BE NO LIGHTS. THE 1ST TIME I THOUGHT IT WAS A BLOWN FUSE AND REALIZED THAT THE HEADLIGHT KNOB WAS TURNED TO THE OFF POSITION. I THOUGHT SOMEONE MUST HAVE SWITCHED IT, BUT AFTER THE 3RD TIME IT HAPPENED OVER A NUMBER OF MONTHS I CALLED THE DEALER WHO SAID THERE WAS NO WAY THAT COULD OCCUR WITHOUT SOMEONE SWITCHING IT BECAUSE THE KNOB HAS TO BE PHYSICALLY TURNED.I WOULD TEND TO AGREE WITH HIM BUT THE KNOB IS LOCATED IN A PLACE WHERE IT WOULD BE ALMOST IMPOSSIBLE TO HIT IT WITH YOUR KNEE OR OTHERWISE CHANGE IT WITHOUT KNOWING. MY HUSBAND IS THE ONLY OTHER DRIVER, AND NEITHER OF US CHANGE THE LIGHTS FROM THE AUTO SETTING. I AM ONLY LOOKING TO GET THIS ON RECORD AT THIS POINT, BUT IT IS A SAFETY HAZARD SINCE THE DASH LIGHTS UP INSIDE EVEN IF THE LIGHTS ARE OFF OUTSIDE, SO IT'S NOT READILY APPARENT THAT THE HEADLIGHTS AREN'T ON. *TR