NHTSA Complaint #11717712 — 2014 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11717712
Vehicle	2014 JEEP CHEROKEE
Component	SERVICE BRAKES
Date of Incident	February 12, 2026
Date Filed	February 13, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and display "Service 4WD" or "4WD System Unavailable". Will my dealership fix this problem under a past recall?

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#11683778 — August 28, 2025 — Rear tires locked up in reverse. While in gear they lock up randomly. Car shut off and broke down while driving on e...

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