NHTSA Complaint #11712302 — 2014 JEEP CHEROKEE

In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (NHSTA #XXX/Jeep #49A). I picked up my Jeep and parked it and did not drive it for several weeks. In December 2025, I rented my 2014 Jeep Cherokee on Turo and within the first 24hrs of driving, the renter contacted me and told me the electronic parking brake malfunctioned when the vehicle was parked, which prevented the car from further operation. I towed the car to a mechanic who confirmed the problem with malfunctioning electronic parking brake (EPB) due to water intrusion in the rear of the vehicle, who then isolated the EPB to enable vehicle operation, and referred me to the Jeep dealership for repair. I retrieved the vehicle and dropped it off at a local Jeep dealership for assessment and repair. The Jeep dealership has confirmed that there is significant water intrusion into the vehicle rear (likely from failing sunroof, as the headliner is also soaked and damaged), where water has collected behind the plastic interior panels; and indicated the EPB module, located in the rear, needs to be replaced. I authorized this replacement/repair which was completed. My research of this issue indicates in addition to the above recall for power tailgate malfunction due to water intrusion, that the defective EPB is also due to water intrusion [XXX] ). I believe this to be highly likely since after owner and operating the vehicle daily for two years and this issue only arising immediately following the power tailgate recall repair INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)