NHTSA Complaint #11182087 — 2014 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11182087
Vehicle 2014 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 111,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I BOUGHT MY 2014 JEEP CHEROKEE OCT.2016 I NOTICED WHEN I WOULD COME TO A STOP OR PULL OUT IT WOULD STAY STUCK IN THE GEAR AND THEN ALL OF A SUDDEN IT LIKE KICKED INTO THE GEAR WITH A JERK. I TOOK IT BACK TO THE SERVICE DEPARTMENT AND THEY TOLD ME THERE WASN'T ANYTHING WRONG. WELL, IT HAS NEVER STOPPED AND HAS GOTTEN WORSE. WHAT UPSETS ME THAT THERE WAS A RECALL ON THIS JEEP JULY 12, 2016 NHTSA CAMPAIGN NUMBER: 16V529000 TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL IF THE VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL, THERE IS AN INCREASED RISK OF A CRASH. WHAT MAKES IT WORSE THE DEALERSHIP WAS UNAWARE OF THIS WHEN THEY SOLD IT OR WHEN I BROUGHT IT BACK?? FRIDAY I LEFT WORK AT 6 AM I DRIVE AN HOUR I DRIVE ON BUSY HIGHWAYS MY JEEP SUDDENLY LOST POWER ON A DBL LANE ROAD WITH CARS BEHIND ME AND TO THE LEFT, I AM THANKFUL I WAS ON THE RIGHT SIDE THAT I COULD DRIFT OVER TO THE SIDE, BUT THE SNOW THAT WAS PACKED ALONG THE GUARD RAILS STILL LEFT ME 1/2 IN THE LANE FLASHING SOMETHING ABOUT MY TRANSMISSION. THANK GOD I WAS NOT ON PENNSYLVANIA, INTERSTATE 70 WHEN THIS HAPPENED BECAUSE IT WOULD HAVE BEEN A MAJOR CATASTROPHE WITH MULTIPLE VEHICLES AND TRACTOR TRAILERS. I CALL THE DEALERSHIP WHERE IT WAS BOUGHT TOLD HIM WHAT HAD HAPPENED ...I GOT AN APPOINTMENT IN ABOUT 2 WEEKS THIS JEEP IS UNSAFE!!!! PLUS THERE ARE OTHER ISSUES WITH IT.

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