2015 FORD FUSION Power Train Problems

On 2/4/26, I experienced a slight skip while driving, But did not continue. The very next morning while in reverse, A winding sound started. Put car in drive pulled out onto main road, drove fine, not even half a mile. Stopped at sign, pulled out onto main road a main road, and car would not go, would not go in gear at all. No one was hurt, but received a few horn honks. Made it to side of road, put the car in sport/manual mode, did not help. Manage to make it about a mile up the road where I was able to safely park it in a parking lot. The check engine symbol came on a couple of weeks prior, but went away after a day. Did not come back on until this particular day 2/5/26. Nothing, no problems leading up to this. Conveniently the extended warranty went out...

My transmission was serviced under the cable bushing recall - since then the main complaint is the grinding, loss of power, losing gears etc. the rear camera also fails to function over half of the time. this has been validated by fletcher car care. they said the transmission is now faulty. i have seen this issue repeated throughout the other safety reports on your website. this is an overarching issue that should've been addressed by the manufacturer. there were no warning lamps messages or symptoms of the problem prior to the failure. this car is a safety hazard and it is negligence to allow the issue to persist. the problem was reproduced by the shop, fletcher car care - Fletcher Car Care is an auto repair shop located at 38 Heritage Park Dr, Fletcher, NC 28732 - the issues i believe began when the cable bushing began changing the linkage...

Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration, increasing the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace both front brake flexible hoses free of charge parts and labor. Next Steps Contact your dealer for more information to schedule the free service. Safety Recalls* Front brake flexible hose replacement Recall incomplete Powertrain control module pcm reprogramming Recall incomplete Customer Satisfaction Programs** Powertrain control module pcm reprogramming Recall incomplete Note: Funding to complete the many recalls are held in processing delays by DEPARTMENT OF THE TREASURY. Thus, Powertrain control module pcm reprogramming Recall incomplete

The transmission lost Park function, shifter position indicates the vehicle is in park. However, the indicator on the instrument panel indicates the vehicle is in drive. This happened after driving the car, and when I parked it. This condition allowed the ignition key to be removed with no instrument panel warning message or warning chime while exiting the vehicle indicating the vehicle is not secured in park. This could result in unintended vehicle movement, increasing the risk of injury or crash. I searched the problem online and found the problem was related a bushing in the end of the transmission selection cable. I was able to find the transmission cable. Upon close inspection, the cable was separated from the selection lever on the transmission. The end of the cable was missing the bushing. There was a safety recall in 2018, 18S20 that dealt with this problem. I had a replacement...

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to shift out of park, the transmission failed to shift out of park. The vehicle was towed to the dealer, who diagnosed that the gear shifter had failed. The VIN was included in an unstated recall and the vehicle had been repaired. The contact stated that approximately 1-2 years and 20,000 miles later, the failure reoccurred. The contact stated that a certified mechanic inspected the vehicle and stated there were fragments of the bushing found. The vehicle was towed to the dealer, and the contact was informed that the gear shifter had failed; however, the repair was no longer covered under recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 120,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving 70-75 MPH on the interstate, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over and restarted the vehicle. The message "Transmission Not in Park" was displayed. The contact stated that while veering to the left lane, the vehicle started to shudder. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 216,700.

Unintenional rollaway due to detached and degraded shift cable bushing. My car jerked me into a half spot when I pulled up to work this am. Upon looking, it would not go in gear at all. The gear shift says that it's in park and the dashboard says it's in neutral. Upon opening the hood and examining, I found that the bushing on the transmission cable was broken. I had no way to go so I called the Ford dealership and had someone let me pay over the phone for the part and I sent a coworker to pick up. Then I called a tow truck to tow my vehicle to Total Tire Care in Statesboro Georgia. I am going to have to pay the labor fee and also be without a vehicle all day. There are several 2015 Ford Fusions that have had a recall on this very part...

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to accelerate from a stop, the RPM became elevated, the engine revved up, and there was an abnormally loud clunking or thumping sound before the transmission shifted into gear and the vehicle accelerated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that there were contaminants in the transmission fluid, making the transmission fluid dark, and causing the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was not informed of the failure. The failure mileage was approximately 122,000. The VIN was not available.

Cable and bushing detached for a third time. I called ford and they said there was not a recall for this issue. I’ve read in multiple places that this has happened to a lot of ford fusions.

The contact's girlfriend owns a 2015 Ford Fusion. The contact stated while driving at approximately 30 MPH, the transmission hesitated to shift into the intended gear; while the vehicle was parked, the vehicle independently moved. She had to pull to the side of the road for several minutes and shut the vehicle off in order for the vehicle to return to normal operation. No warning light was illuminated. The failure occurred on several different occasions. The contact did research and was made aware of the NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was towed to an independent mechanic to get a diagnosis; the diagnosis was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Fusion. While the contact's brother-in-law was parking the vehicle, the gear shifter was shifted into park(P); however, after exiting the vehicle, the vehicle rolled backward. The contact's brother-in-law enabled the parking brake to stop the vehicle. The contact's brother-in-law noticed that the gear shifter had independently shifted into neutral(N). The dealer was made aware of the failure. The contact was informed of an undisclosed recall repair for the failure; however, the VIN was not included. The contact was informed that the shifter bushing needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 146,695.

The contact owns a 2015 Ford Fusion. The contact stated that after shifting into reverse, the transmission shifter became inoperable, and the transmission could not be shifted into gear. The vehicle was towed to the local dealer who diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 151,000.

The contact owns a 2015 Ford Fusion. The contact stated that after parking in the driveway and shifting to park, the contact exited the vehicle with the engine idling and the front driver’s side door opened. The contact walked down the driveway to retrieve the mail and suddenly the vehicle erroneously rolled down the driveway. The opened door struck and knocked the contact to the ground. The contact reached inside the vehicle and depressed the brake pedal to stop the vehicle from rolling while his wife engaged the parking brake. During the failure the contact sustained a separated right shoulder. No medical treatment was received. The cause of the failure was not yet determined. The manufacturer and local dealer were contacted but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that the vehicle had...

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed into a gas station, the contact shifted the transmission into reverse(R); however, the transmission inadvertently shifted into park(P). The transmission fault message was displayed. The contact stated that the transmission seized while in park(P). The vehicle was towed to the dealer, and the contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 18V471000 (Power Train), but the failure persisted. The dealer determined that the shifter cable bushing needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 147,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the gear shifter seized and remained in drive. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the shifter cable bushing had detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to NHSTA Hotline for assistance. The failure mileage was approximately 225,974.

Transmission went out on the highway.

The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was turned off with the gear shifter in park(P), the vehicle began to roll forward while the contact was in front of the vehicle. The vehicle was on an incline and independently stopped after rolling forward. The vehicle was taken to an independent mechanic where the mechanic informed the contact of NHTSA Campaign Number: 22V413000 (Power Train) which the mechanic linked to the failure. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.

I noticed the coolant level keeps getting low. There was a large amount of white smoke coming from the exhaust. It sounds like water in the dash. Now the car is barely drivable. No warning lights have come on.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle seemed to shift improperly, after which the contact heard an abnormal rattling noise coming from underneath the vehicle. The vehicle was taken to the dealer, who diagnosed a failure with the transmission flex plate. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 22N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Have had the power train and transmission worked on since I have owned this car. Now again the transmission is messing up. This car has less than 100,000 miles there is no reason for this many issues with the power train.

The contact owns a 2015 Ford Fusion. The contact stated while driving 60 MPH, the vehicle decelerated independently and started jerking. The contact stated that the vehicle failed to exceed 30 MPH while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that several unknown repairs were performed on the vehicle regarding the failure; however, the failure persisted. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

The vehicle was stuck in drive while the gear shifter was freely moving and not engaging to put the vehicle in to any gear.

The contact owns a 2015 Ford Fusion. The contact stated while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact's wife was able to coast to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission range sensor. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 65,000.

Multiple times when starting the car And shifting from Park to Drive or Park to Reverse there is a hesitation of a few seconds then the vehicle shifts hard into gear and jerks the vehicle without pressing the gas pedal. When driving the car fails to shift properly and gets hung up in low gears and shifts and jerks the vehicle.

The contact owns a 2015 Ford Fusion. The contact stated that after reversing and then shifting into drive (D), the vehicle failed to respond as needed and continued to reverse even though the gear shifter was in drive (D). The contact allowed the vehicle to reverse into a safe space, and attempted to shift into park (P), but the gear shifter was stuck. There was no warning light illuminated. The contact engaged the electronic parking brake and was able to park the vehicle. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Numbers: 19V362000 (Power Train) or 22V413000 (Power Train). The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 206,000.

The contact owns a 2015 Ford Fusion. The contact stated while attempting to shift into reverse, the vehicle remained stuck in neutral with the transmission warning light flashing on the instrument panel. Due to the failure, the vehicle was towed to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000(Power Train) which she linked to the failure. The dealer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The manufacturer had was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.

The power steer system went out on my car with no warning , the catalytic converter is going out . This car have caused me more problems than a little. The dealership are full so you can’t get any recall done. This is a bad car and should be off the lots. I can’t get reimbursed for no work I put into this car because I didn’t take it to the dealership. This is unfair to me I work very hard for my money. This is about the third complaint I have sent and no one has responded. I WILL NEVER RECOMMEND FORDS.

When car shifts gear and car itself will jerk before settling. I had this issue prior to my 60K mile transmission warranty expired and the Ford dealership in Arlington, VA fixed it and stated that a piece in the transmission was broken and cause the transmission to not shift properly. They replaced it and a few years later I am having the same issue. I’ve also had issue where driving the entire electric system would shut off and then reset mid drive but that has only happened twice and that was back in 2018.

The contact owns a 2015 Ford Fusion. The contact stated that while his son was attempting to start the vehicle, the vehicle failed to start. After a visual inspection of the gear selector mechanism, the contact observed that the cable was detached. The contact was able to shift the gear by using the shift lock release button and was able to start the vehicle. The vehicle was taken to the dealer, who determined that the shifter cable bushing had degraded, causing the shift cable to detach. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V362000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 90,000.

Had to have my transmission replaced due to harsh shifting into 2nd & 3rd gear while driving, as well as when you slow down it would down shift in those two gears. Had the transmission replaced, and not even a week later after they also updated the ECU for the transmission, now this transmission that was put in is doing the exact same thing. Now a few weeks later my trunk is randomly opening while I'm driving or while I'm at work, ECT.

2015 Ford Fusion SE was taken in for multiple recalls on 6/14/2023. The recall that caused an issue was 23E03 Powertrain Control Module Reprogramming. After recall was completed, the gear shifter did not want to go in to gear, the gears were not wanting to change, and the times they did change they were shifting erratically. I was then only able to go 5 mph, and unable to make it home. The problem was confirmed by the dealership as they had to retrieve the car and take it back to the dealership to be looked at. When driving the vehicle, they confirmed that the gear shifting was "terrible". The vehicle is at the dealership waiting for the issue to be fixed as of 6/27/2023. There were no warnings or messages displayed at any point.

My 2015 Ford Fusion has only 75,000 miles on it. Last week, I noticed that my car was making a noise when turning the steering wheel. It started taking more effort to take turns, and my steering wheel did not make a smooth transition back after taking a turn. I brought my car to the Ford dealership, and they ran diagnostics- my car needs the steering column replaced.

The contact owns 2015 Ford Fusion. The vehicle was previously repaired under NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while shifting gear, the vehicle violently jolted. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.

The contact owns a 2015 Ford Fusion. The contact stated while the vehicle was in an automated car wash, the gear was shifted to park(P) but displayed as neutral(N) and the contact was assisted with pushing the vehicle out. No warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that the coils needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 17 MPH, the brakes were depressed and failed to respond, causing him to rear-end the vehicle in front of him. No warning lights were illuminated. The air bags had not deployed. A police report was filed. The vehicle was towed to an independent mechanic, where body repairs were completed and it was diagnosed that the driveline needed to be replaced. The vehicle was repaired. The contact had received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the failure to the recall; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 97,000.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's daughter owns a 2015 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, a year later while the contact’s daughter was driving at an undisclosed speed, a message indicating that the vehicle was overheating appeared on the instrument panel. The vehicle then inadvertently decelerated and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 140,000.

I was taking my granddaughter to school. I stopped to put my car into reverse to park and the gear shift was stuck. I couldn’t move it into any position but neutral. I pulled my emergency brake concerned that that the car would roll. I sat in my car for several hours because I didn’t know what was wrong or what to do. I finally decided to have it pulled home until I could find out what happened.

Car have trouble accelerating and shifting into gear. It started randomly sometimes it will shift extremely hard and then won’t accelerate after 45 minutes.

The contact owns a 2015 Ford Fusion. The contact stated that while shifted into reverse, she attempted to place the shifter in the drive position however, the shifter failed and was stuck in reverse. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission shifter cable bushing and the cathodic needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that her VIN was not included in a recall and to call the NHTSA Hotline for assistance. The failure mileage was 60,152.

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 10 MPH, the transmission shifter cable bushing detached. There were no warning lights illuminated. The vehicle failed to shift into gear as needed. The contact had a friend manually release the gear shifter and select drive(D). The contact called the local dealer and was informed that the vehicle was not covered. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was contacted and referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

MY CAR HAS BEEN SHIFTING DIFFERENTLY AND RUNNING ROUGH. I TOOK IT TO A GARAGE AND SAID THAT THE SHIFTING GEARS WERE DELAYED. SOMETHING IS GOING ON WITH THE SHIFTING. I WILL CALL FORD DEALER AND SEE WHAT THEY SAY. I'M WORRIED ABOUT DRIVING IT BECAUSE OF SAFETY. I SAW ON THE SAFETY WEBSITE A RECALL ON 22S43 DAMAGED OR MISSING BUSHING THAT MAY PREVENT THE VEHICLE FROM SHIFTING INTO THE INTENDED GEAR. IM WONDERING IF THIS WOULD BE MY VECHICLE.

The contact owns a 2015 Ford Fusion. The contact stated while entering her driveway at 2 mph, she was unable to shift gears to Reserve and then the vehicle stalled. The contact stated the transmission not in Park warning light was illuminated. The contact was unable to start the vehicle and the gears shifted independently into Park. The contact stated with the help of her husband, she manually shifted the gears to be able to park the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 242,469.

The contact owns a 2015 Ford Fusion. The contact stated while at a complete stop he attempted to accelerate the vehicle and it would not accelerate. The contact stated he tried shifting the gears, but the gears would not shift, he was eventually able to shift the gear to park position. The vehicle was towed to the dealer, and they stated that they would not be able to repair the vehicle because the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train) and they could not sell him the part either. The manufacturer was contacted, and a complaint was filed and advised to contact the NHTSA Hotline. The failure mileage was 120,000

The contact owns a 2015 Ford Fusion. The contact stated after refueling the vehicle, the vehicle hesitated while attempting to start the vehicle. Once the vehicle started and the contact shifted into drive(D), the vehicle inadvertently reversed. The failure reoccurred several times. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 22V254000 (Power Train). The approximate failure mileage was 65,000.

The SERVICE ENGINE SOON icon appeared. Three days after, I went to Auto Zone to try to find the issue and the issue was unknown. The day after, the SAFETY ALERT icon appeared and immediately after, the message TRANSMISSION NOT IN PARK appeared. The 2015 Ford Fusion Hybrid slowed its acceleration to under 20 mph and upward to 35 mph and returned to under 20 mph. Search with the vehicle's VIN number on NHTSA website, shows that VEHICLE MAY POSSIBLY HAVE A DAMAGED/BROKEN/MISSING TRANSMISSION SHIFTER CABLE BUSHING. Safety of others put at risk because when vehicle acceleration and deceleration process slowed the vehicle into incoming traffic and creating a problem in the flow of traffic. Cannot get vehicle to a dealer for inspection.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward during acceleration. Additionally, the vehicle made a squealing sound while the brake pedal was depressed. The contact related the failure to the transmission and braking system. The vehicle was taken to the dealer where the mechanic replaced the body cam, overhead console, steering gear assembly, and rack and pinion. The failure recurred and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,252.

This car will randomly shut off while driving at any speed on hot days. The display will say "Transmission not in Park" then the instrument cluster will go dark and the engine shuts off. There is no check engine light and there are no ODB codes presented. I have to wait some amount of time, which varies, before it will turn on again. It has also not turned on from sitting for more than eight hours on two hot days. This is very much a safety issue and searching the Internet I find it is not uncommon with Ford Fusion and Escape vehicles with no discernible solution being presented. My auto shop has looked at the vehicle and replaced the fuel flow sensor but it did not fix the issue. I have replaced the key ignition switch and immobilizer ring and pulled every fuse and cleaned the contacts with no...

The contact owns a 2015 Ford Fusion. The contact stated that there was abnormal humming sound was detected inside the vehicle. Additionally, the vehicle was bouncing. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the bushing to the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 150,008.

On January 1st I left my home to go to a store and noticed the cars shifter had a hard time finding the sport drive and would immediately pop into the regular drive mode. Upon leaving the store my shifter became extremely difficult to move into reverse to pull out of the parking spot. Once I got out of the spot it was even harder to move it into drive. Once it was in drive I drove it back into the parking spot and restarted the car. At this point it was still difficult to put the car into reverse so I figure I would drive the 5 minutes home and figure out what was going on after I got back. Upon getting home I went to put the car into park again and it was stuck in drive even though the shifter indicated the car was in park. I...