2015 FORD FUSION Electrical System Problems

92 NHTSA complaints on file

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Electrical System Issues in the 2015 FORD FUSION

92 electrical system complaints have been filed with NHTSA for the 2015 FORD FUSION. Of these, 4 involved a crash, 1 involved a fire, and 1 resulted in injury.

92
Complaints
4
Crashes
1
Fires
1
Injuries
0
Deaths

All Electrical System Complaints

#11710082 |
My 2015 Ford Fusion back over prevention camera system, is no longer working. I only get the black screen with error message "Camera is unavailable. Contact dealership". Which is creating a safety issue, while the vehicle is backing up. Reference Recall Number 25SA9 as many other ford products have the same issue. Many 2015 Ford models are covered under this recall. However, my fusion is not, because the recall only states 2016. My camera was troubleshot by a certified mechanic and was deemed a faulty camera by testing it with a different camera, and the system started working properly again.
#11701986 |
Rear camera continuously malfunctions with grainy/dark image, just completely failed with message on screen “Rear camera Not Available”. This puts myself and the people and vehicles around me at risk of collision when parking or reversing out of a parking space. This problem is common among many Ford Fusion owners.
#11699282 |
The rear camera has worked intermittently, it goes out and comes back on. It is a huge safety risk. Mg vehicle needs to be included in the recall.
#11697651 |
the rear view camera has only worked sporadically the last few years. Ford has issued recalls for this but not for my vehicle. Dangerous backing out for my family and other drivers.
#11694582 |
I have been having issues with the vehicle where it will stall. This even happened when I was driving on the NJ turnpike, it stalled while driving and I had to pull over (thankfully I could) to restart the vehicle. It took the dealer 3 weeks to finally figure out the issue and tracked it down to a bad BCM (Body Control Module). I researched this further and found some interesting information. A significant number of 2015 Fusion owners report similar electrical glitches, with some experiencing a complete loss of power to multiple systems, including the center console, AC, and power windows. Diagnostics have identified water intrusion and corrosion in specific connectors, such as C134 near the front bumper, as a root cause, which can be resolved by cleaning and applying electric grease. However, a failing BCM itself is a common diagnosis, especially when multiple systems fail simultaneously and no...
#11694385 |
Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration, increasing the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace both front brake flexible hoses free of charge parts and labor. Next Steps Contact your dealer for more information to schedule the free service. Safety Recalls* Front brake flexible hose replacement Recall incomplete Powertrain control module pcm reprogramming Recall incomplete Customer Satisfaction Programs** Powertrain control module pcm reprogramming Recall incomplete Note: Funding to complete the many recalls are held in processing delays by DEPARTMENT OF THE TREASURY. Thus, Powertrain control module pcm reprogramming Recall incomplete
#11687749 |
In November 2024 my back up camera failed. The dealership diagnosed a failed camera and installed a new one for $ 800. In July 2025 the camera failed again. It was under warranty but the dealer diagnosed the issue as a low power failure and replaced the battery for $ 600. This week the back up camera is beginning to intermittently fail with a message "see dealership for repair". I feel I may have spent $ 1400 for unnecessary repairs as the issue still exists. My Ford Fusion Hybrid is not on the list of Fords covered under the current recall.
#11682112 |
The vehicle's backup camera is experiencing intermittent functionality issues, failing to provide a consistent display. This sporadic operation poses a significant safety risk when the vehicle is in reverse.
#11674303 |
The rear camera does not function properly on my 2015 Ford Fusion. When I try to use it, it either turns into a black screen or the message reads that "rear camera is unavailable", which has almost caused me to collide with another vehicle several times as I was trying to back up. I understand that there is a national recall for Ford Fusion vehicles from 2018 on for exactly the same reason. However, even though my Ford Fusion is a 2015, it demonstrates the same problem as the newer models listed in the recall. I would like to have my camera replaced (at no charge) as well, since I am dealing with the same safety hazard as the models listed in the national recall. Thank you very much for your understanding.
#11672187 |
The back up camera has been showing a black screen while the vehicle is in reverse. This has been happening with my vehicle for a few months. Safety of others put at risk because this happens while vehicle s in motion Have not taken vehicle to dealership to have it inspected. My vehicle falls outside of scope of recall currently published No warning messages displayed
#11667063 |
I was driving on the highway in my car stop going then it start rolling backwards a little then i hit the breaks then put in park in put it back in drive then it started driving again then my brake lights came on and didn’t go off for about a week I have to unhook the battery I have a 8 year old son I was on the way to the hospital because my grand father was on life support when all this took place there was trucks going around us we almost got hit my three car thank god I made it home safe then I got. Home in my car just keep getting load as if I’m hitting the car there’s a load sound it makes when I start it up in i dont feel safe driving it … when out it being check out i really...
#11658481 |
My backup camera has started to glitch like the other 2015 fords that are in recall. The screen will get green lines through it, go black, flip horizontal/vertical, flash on and off, it creates more of a distraction than assistance and makes it very hard to back in/out of tight spaces. I have not taken it to the dealership. Right before the other recall was released I called the dealership and told me I’d have to get a whole new camera installed and pay out of pocket. Has not been inspected No warnings or other symptoms prior
#11629661 |
the rear backup camera does not work at all.i am elderly and cannot turn my head over my shoulders.the screen is constantly blue when i need to reverse and the message that the camera is malfunctioning is on the blue screen.Ford has a lot of rear camera issues on their late modle vehicles.they have admitted that vehicles going back to when they introduced the rear cameras that they do not work and it seems that the fusions have been forgotten about.THIS IS WRONG WAY TO THINK AND WE NEED A RECALL.I have friends and family that have affected vehicles and we are all complaining.Ford needs to own up to this and they need to do right or we will not be buying Ford anymore.Do Better Ford,lives are at stake.
#11624054 |
3 times in the past 4 days my trunk has opened while the car has been turned off. Thankfully not while I was driving. Not Yet anyway. The doors have unlocked on their own while driving and parked. And the keypad light stays on all the time. There has been no warning lights on the dashboard. It is a safety concern, cause if it did that while driving (I’ve heard of others this has happened to) things can fly out of the trunk and cause someone to wreck. Or my car could get stolen. It’s at a ford dealership now, they’ve had it for 28 hrs and still don’t know what’s wrong with it or how to fix it. I’ve read where this has happened to many ford vehicles and no one has answers nor how to fix it. Which that makes no sense to me. I don’t understand how...
#11605380 |
The contact owns a 2015 Ford Fusion. The contact stated that the taillights failed to turn off as designed. The contact had to disconnect the battery for the taillights to be turned off. Additionally, the Hill Assist warning light was illuminated after reconnecting the battery. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle and referred the contact to the NHTSA hotline. The failure mileage was approximately 114,352.
#11585136 |
Power steering went out and has a recall for it on the website but under the car doesn't, have it but it went out all of sudden
#11578187 |
I've already submitted this complaint before and nothing is done by it and investigator investigated this but I'm still continuing to have this problem and Ford will not fix the issue unless I spend thousands of dollars. I am having an issue with the safety airbag system the AC system not working The windows do not work, passenger windows don't work , ac control system doesn't function...
#11566378 |
Back up camera stops working while in the middle of backing up, sometimes it does not work at all.
#11559367 |
The transmission shift bushing fell off and my gear shift is stuck in park while the transmission indicator is registering as neutral. This was a recall for many Ford Fusion models but apparently not mine, although it is certainly the same issue the other models were experiencing. The bushing lubricant/bushing appears to have worn down over time resulting in this issue.
#11556672 |
The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was parked, the instrument panel intermittently became inoperable. The battery and ABS warning lights were illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was 161,000.
#11547922 |
Trunk unlatching on its own. Sometimes while in traffic.
#11545005 |
The power steer system went out on my car with no warning , the catalytic converter is going out . This car have caused me more problems than a little. The dealership are full so you can’t get any recall done. This is a bad car and should be off the lots. I can’t get reimbursed for no work I put into this car because I didn’t take it to the dealership. This is unfair to me I work very hard for my money. This is about the third complaint I have sent and no one has responded. I WILL NEVER RECOMMEND FORDS.
#11540447 |
Headlights do not work. I have replaced the low beams bulbs 3 times since purchasing my car over three years ago and each time the lights only work for a brief period of time them seem to short out unexpectedly, for no reason whatsoever. The high beams have been replaced multiple times as well. I purchased the fluorescent bulbs for better night vision. The lights were bright for a short period them dimmed and are only as bright as they should be if they were on low beam. This is some sort of an electrical issue or something to do with a manufacturer’s defect. Since I purchased my vehicle almost 4 years ago, there has been an ongoing issue with the transmission or alternator. The car “jumps out of gear” when putting the vehicle into park or when shifting the vehicle into drive from park. There is also a constant...
#11537372 |
Had to have my transmission replaced due to harsh shifting into 2nd & 3rd gear while driving, as well as when you slow down it would down shift in those two gears. Had the transmission replaced, and not even a week later after they also updated the ECU for the transmission, now this transmission that was put in is doing the exact same thing. Now a few weeks later my trunk is randomly opening while I'm driving or while I'm at work, ECT.
#11536623 |
My trunk.just randomly opens also ever time I use my remote it will open the latch just clicks if I start the car the trunk opens many many times if I get in super quick close the doors and lock the doors it will stay closed this is not correct Ford just tells you to bring it in and nothing ever happens this is ongoing for most of the escapes fusions focus newer and alder mine is a 2015 fusion 1.5 eco boost This really needs to be fixed there’s to many other problems these cars have bad transmission using coolant cracked blocks electric power steering growling like mine does just stinks spend good money for all these problems
#11526431 |
The side mirrors adjust to a position on their own. They also become fixed in this position and are unable to move. Not sure why this happens. I saw some complaints of water exposure being the issue but I have not been able to test this theory. This issue becomes very dangerous when on any road but especially the highway
#11518131 |
The Power Steering Assist Fault went out on the car and this is a common problem with ford fusion. The worse’s connected to the transmission became loose. This has cost me money from the dealership.
#11504535 |
Knocking sounds started happening when turning steering wheel. Confirmed by independent mechanic and Rodman Ford dealership to need power steering rack/electric motor. Recall for this problem on other 2015 Ford fusions but my VIN is not included. I have been told this is a serious safety issue and it should be covered.
#11479140 |
When pressing the start/stop button for the engine, the plastic chrome retaining ring collapsed. This resulted in the entire start/stop switch assembly falling into the dashboard. Causing an issue with turning off and on the engine, as per manufacturer guidelines and in a safe manner. Replacement of the entire switch unit is required.
#11473384 |
The brake lights remain on, car started jerking in traffic, no control of car function other than park and drive. Call around dealerships, they either didn't have the part, reschedule me time after time, then I had to wait. Now car is not working
#11472387 |
The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver’s side door, the digital code buttons on the door were flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously open and the instrument panel and dashboard lights would flash on and off. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 127,000.
#11470751 |
The contact owns a 2015 Ford Fusion. The contact stated while driving 65-70 MPH, the messages: "Failed to Connect to AC Control System”, “SRS Air Bags System Malfunctioning" and "Blind Spot Visual System Not Working" were displayed. Additionally, the vehicle went into limp mode independently and would not accelerate over 65 MPH. The contact stated upon parking the vehicle, the doors and windows failed to unlock. The contact banged the front driver's side door several times and the door finally unlocked. The contact was also able to unlock the rear driver's side door after several attempts. However, the front and rear passenger side doors remained locked. The vehicle was taken to the dealer but the dealer declined to assist. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
#11469892 |
Electrical system failure on multiple components. Upon start entertainment system (radio, nav, etc.) is inoperable, A/C does not function, windows will not roll down. Has happened on multiple occasions.
#11458939 |
This car will randomly shut off while driving at any speed on hot days. The display will say "Transmission not in Park" then the instrument cluster will go dark and the engine shuts off. There is no check engine light and there are no ODB codes presented. I have to wait some amount of time, which varies, before it will turn on again. It has also not turned on from sitting for more than eight hours on two hot days. This is very much a safety issue and searching the Internet I find it is not uncommon with Ford Fusion and Escape vehicles with no discernible solution being presented. My auto shop has looked at the vehicle and replaced the fuel flow sensor but it did not fix the issue. I have replaced the key ignition switch and immobilizer ring and pulled every fuse and cleaned the contacts with no...
#11456620 |
My car has approximately 97,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and fast also when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that I needed a new battery but that was not the issue. I was driving with my kids in the car and it happen mid driving on the highway. I almost got into a serious accident but was able to gain control in enough time to steer out the way. This is a very dangerous issue and I see that it has been recalled but only on vehicles up North due to possible salt and water...
#11433892 |
At approximately 80,000 miles, the abs censor came on, along with three other lights, one of which is traction control. The brakes begin acting out of control and power steering goes out. Mechanic came to look at it and told me that he’s seen a lot of the same problems with Ford vehicles, specifically fusions and fiestas. He told me it’s an ABS sensor in the electrical harness.
#11433131 |
Overheated warning light flashed then went off when car was cooled down for 45 mins and then started right up and no warning light was ever seen again to come on then drove car 30 miles next morn car wouldn't start.checked engine coolant and it was all gone no visible leak.. no warning light Refilled coolant car tried to start and put out white smoke from tailpipe. Car started barely and was rough running again no warning light showing drove car to mechanic and he said car engine was blown .. so looked on different forums and found that the Ford fusion and Ford escape motors the 1.5 liter was a real lemon and the overheat light warning of low coolant or overheating of engine has had problems for several years on these 2 vehicles that had the 1.5 engine in them .. you can no longer buy the 1.5...
#11428509 |
multiple warning lights come off and on while driving. When they come on steering becomes difficult. no one can determine the cause. there have bene multiple reports by others with this same make/model of happening to them and no mechanics nor dealership have been able to identify the cause
#11425293 |
I have received a message on my dashboard regarding 1. Engine Coolant Over Temperature 2. Power Reduced to Lower Engine Temperature. I have taken the car to a repair shop Thursday and Friday. I believe car is a lemon. Have had the vehicle for only 17 days. I can’t keep calling off work due to non operational vehicle. I would like to get this issue resolved or otherwise I would not be able to pay my car note
#11423389 |
Randomly and without warning, the entire climate control system shuts off as well as the entire center console. The only message during this period is "temporarily lost communication with climate control". When all this shuts off, the drivers side controls for the windows becomes inoperative as well as the passenger side lock/unlock button. This renders a safety hazard because during times of heat and cold it becomes impossible to run the climate control or roll the windows down for any air movement. Also an extreme hazard is the passenger is unable to unlock the doors in even of an emergency. Occasionally when this happens, the air bag light will illuminate, causing unknown safety hazards in that aspect. I have contacted the dealership and was told it sounds like a potentially faulty computer module, or faulty wiring that could cost thousands to repair. The issue occurs 80% of the time the...
#11422383 |
Battery dies suddenly. No crank no start.
#11422381 |
I just bought a new Battery. And I keep getting no crank no start. Rear suspension keeps squeaking as if it's not lubricated.
#11420444 |
Dashboard shows "temporarily lost connection with climate system". When displayed, the air conditioning system (cold or heat) works. Other functions on dash board are also unavailable. Windows or door locks do not work. Considerable safety concern for all but especially a vehicle transporting young children and/or infants. Summer heats rise to unbearable to dangerous to deadly if not addressed. Ford apparently has no fix but the issue is well documented amongst Ford owners. Unsure why this isn't a recall option given the nature and number of concerns. any help at all would be appreciated. While I provide today's date that it occurred, i share the problem has been ongoing for several years. It is on and off with the only consistent indication being when it is hot outside.
#11406743 |
FOR NO REASON AT ALL THE STEERING ASSIST FAULT NEEDS SERVICED CONTINUOUSLY COMES ON WHILE DRIVING OR SITTING STILL MAKING IT IMPOSSIBLE TO STEER. HAS NOTICED THIS IS A COMMON PROBLEM AMONG FORD VEHICLES MY CAR HAS LESS THAN 100000 MILES ON IT. THERE'S NO RHYME OR REASON WHEN IT HAPPENS OR ANY WARNING. COULD MAKE A CAR CRASH A VERY REAL POSSIBILITY.
#11405004 |
TRUNK RANDOMLY OPENS ON ITS OWN. OPENS CONSTANTLY THROUGHOUT DAY EVEN WHEN DRIVING DOWN ROAD. THINGS HAVE BLOWN OUT OF TRUNK WHILE DRIVING AND HAVE CAUSED ME TO HAVE TO PULL OVER ON SIDE OF ROAD AND POTENTIALLY CAUSE ACCIDENTS.
#11388201 |
MY VEHICLE'S BATTERY DRAINED OUT BECAUSE WE HADN'T BEEN DRIVING THE VEHICLE MUCH DUE TO COVID STAY-HOME ORDERS IN MICHIGAN AND STAYING AT HOME OVER THE HOLIDAYS. WE ROLLED IT OUT OF THE GARAGE AND JUMP STARTED IT IN THE DRIVEWAY, THEN LET IT RUN FOR AN HOUR TO RECHARGE THE BATTERY RATHER THAN DRIVING IT BECAUSE OUR POWER STEERING AND ADVANCE TRAC WERE SHOWING FAULT MESSAGES AND IT WAS VERY DIFFICULT TO STEER THE VEHICLE. THE MESSAGES DIDN'T GO AWAY AFTER WE TURNED IT OFF AND RESTARTED IT. WE EVEN LEFT IT OVERNIGHT AND TRIED THE NEXT MORNING. THE MESSAGES ARE AS FOLLOWS: LOW BATTERY FEATURES TEMPORARILY TURNED OFF STEERING ASSIST FAULT SERVICE REQUIRED SERVICE ADVANCE TRAC THERE ARE ALSO TWO WARNING LIGHTS SHOWING A CAR SKIDDING, ONE WITH THE TEXT "OFF" UNDER IT. I BELIEVE THESE ARE THE TRACTION CONTROL WARNING LIGHTS. LOOKING ON THE INTERNET, I SEE...
#11385125 |
I TOOK MY CAR INTO THE FORD DEALER FOR SERVICE AS THE CAR'S BLUETOOTH WOULDN'T PAIR TO MY CELL PHONE. THE ISSUE BEGAN ABOUT TWO MONTHS AGO. THE DEALER DETERMINED THAT THE APIM MODULE NEEDS REPLACING. THE MODULE IS IMPORTANT FOR HANDS FREE COMMUNICATION WHILE DRIVING.
#11382990 |
WHILE DRIVING ON THE HIGHWAY, MY DASH INFORMED ME THAT MY POWER STEERING MODULE FAILED, AND I HAD TO PULL OVER BECAUSE THE POWER STEERING WAS NO LONGER WORKING. I TOOK IT TO A FORD DEALERSHIP WHO MISDIAGNOSED IT AS A BATTERY ISSUE. AFTER GETTING A NEW BATTERY THE SAME ISSUE HAPPENED AGAIN. I NOW HAVE TO REPLACE THE WHOLE POWER STEERING WHICH WILL COST ME 3K.
#11383096 |
CAR WON'T CRANK. WARNING SIGN SAYS DIMMING LIGHTS.
#11374735 |
WHEN GETTING READY TO PARK THE CAR THE CAR SAYS IT'S IT NUETRAL BUT IT'S ACTUALLY I BELIEVE IN PARK. I TOOK MY FOOT OFF THE BREAK AND IT WAS MOVING BACKWARDS. I PUT THE PARKING BREAK ON THE CAR SO IT IS STATIONARY.

Other 2015 FORD FUSION Problem Areas

Engine 263 complaints Steering 150 complaints Power Train 137 complaints Unknown Or Other 115 complaints Service Brakes 81 complaints Fuelpropulsion System 54 complaints Engine And Engine Cooling 45 complaints Air Bags 37 complaints Service Brakes Hydraulic 35 complaints Structurebody 29 complaints Seat Belts 24 complaints Visibilitywiper 17 complaints Wheels 17 complaints Vehicle Speed Control 13 complaints Electronic Stability Control Esc 10 complaints Exterior Lighting 8 complaints Suspension 8 complaints Wheelslugsnutsboltsstuds 7 complaints Back Over Prevention 6 complaints Fuel System Gasoline 6 complaints Seats 6 complaints Back Over Prevention Warnings 4 complaints Latcheslockslinkages 4 complaints Latcheslockslinkagesdoorslatch 4 complaints Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings 4 complaints Back Over Prevention Sensing System Camera 3 complaints Exterior Lightingbrake Lights 3 complaints Forward Collision Avoidance Automatic Emergency Braking 3 complaints Tires 3 complaints Engine And Engine Coolingexhaust System 2 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 2 complaints Fuel System Gasolinestorageevaporative Emissionscanister 2 complaints Lane Departure Blind Spot Detection 2 complaints Power Trainautomatic Transmissionlever And Linkagefloor Shift 2 complaints Steeringrack And Pinion 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Back Over Prevention Camera System 1 complaint Back Over Prevention Rearview System Braking 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systemadashill Descent Assistsensor 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignition 1 complaint Electrical Systemignitioncoilspark Plugs 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Electrical Systemwiringconnectorsplugsreceptacles 1 complaint Electrical Systemwiringinteriorunder Dash 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipmentapplianceair Conditioner 1 complaint Exterior Lightingtail Lights 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Forward Collision Avoidance Warnings 1 complaint Fuel System Gasolinedeliverypressure Sensor 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Lane Departure Assist 1 complaint Lane Departure Warning 1 complaint Latcheslockslinkagesdoorslock 1 complaint Latcheslockslinkagestrunk Lidlatch 1 complaint Parking Brake 1 complaint Parking Brakeconventional 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Seat Beltsfrontwarning Lightdevices 1 complaint Service Brakes Air 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Steeringcolumn 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringgear Boxmounting Bracket 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Steeringrack And Pinionrack 1 complaint Structure 1 complaint Structureinterior Panelssun Visor 1 complaint Vehicle Speed Controlthrottle 1 complaint Visibility 1 complaint
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