NHTSA Complaint #11382990 — 2015 FORD FUSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	11382990
Vehicle	2015 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	December 3, 2020
Date Filed	December 11, 2020
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHILE DRIVING ON THE HIGHWAY, MY DASH INFORMED ME THAT MY POWER STEERING MODULE FAILED, AND I HAD TO PULL OVER BECAUSE THE POWER STEERING WAS NO LONGER WORKING. I TOOK IT TO A FORD DEALERSHIP WHO MISDIAGNOSED IT AS A BATTERY ISSUE. AFTER GETTING A NEW BATTERY THE SAME ISSUE HAPPENED AGAIN. I NOW HAVE TO REPLACE THE WHOLE POWER STEERING WHICH WILL COST ME 3K.

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