NHTSA Complaint #11710082 — 2015 FORD FUSION BACK OVER PREVENTION: WARNINGS

Complaint Details

ODI Number	11710082
Vehicle	2015 FORD FUSION
Component	BACK OVER PREVENTION: WARNINGS
Date of Incident	January 1, 2026
Date Filed	January 10, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

My 2015 Ford Fusion back over prevention camera system, is no longer working. I only get the black screen with error message "Camera is unavailable. Contact dealership". Which is creating a safety issue, while the vehicle is backing up. Reference Recall Number 25SA9 as many other ford products have the same issue. Many 2015 Ford models are covered under this recall. However, my fusion is not, because the recall only states 2016. My camera was troubleshot by a certified mechanic and was deemed a faulty camera by testing it with a different camera, and the system started working properly again.

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