NHTSA Complaint #11687749 — 2015 FORD FUSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	11687749
Vehicle	2015 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2024
Date Filed	September 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

In November 2024 my back up camera failed. The dealership diagnosed a failed camera and installed a new one for $ 800. In July 2025 the camera failed again. It was under warranty but the dealer diagnosed the issue as a low power failure and replaced the battery for $ 600. This week the back up camera is beginning to intermittently fail with a message "see dealership for repair". I feel I may have spent $ 1400 for unnecessary repairs as the issue still exists. My Ford Fusion Hybrid is not on the list of Fords covered under the current recall.

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