2015 FORD FUSION Unknown Or Other Problems

115 NHTSA complaints on file

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Unknown Or Other Issues in the 2015 FORD FUSION

115 unknown or other complaints have been filed with NHTSA for the 2015 FORD FUSION. Of these, 0 involved a crash, 0 involved a fire, and 1 resulted in injury.

115
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths

All Unknown Or Other Complaints

#11713236 |
My rear reverse camera has not been working properly. Sometimes the screen is completely black, sometimes the screen has lines in it , sometimes the camera acts like it is moving. It is very disturbing and dangerous. This is not weather related because it happens when it's sunny or raining. I can go a couple of days with out any issues and then randomly it has these issues. This has been going on for a while now so there isn't a particular day. This started happening early last year 2025
#11708185 |
Back up camera screen glitches and goes black when backing up. I have to pull forward and try reversing again to get the camera to work. When backing out of my driveway it’s an inconvenience but backing out of a parking space is a much bigger issue. Half way out of the space it will glitch distorting the picture or goes black with no picture.
#11701624 |
The problem is the rear backup camera and I know Ford has recently issued recalls for certain models due to the camera being broken. The problem is that this is a 2015 model fusion and is being excluded from that recall but is having the exact same problems stated. It includes the camera not working, black lines appearing across the screen, or just flickering on and off. I think Ford should expand their rear camera problem to more years because it doesn’t stop at 2016 models.
#11697552 |
Backup camera broken, works only at random times. The Dealer confirmed today it needs to be replaced. Other 2015 Ford Fusions have already been recalled for this issue. I am asking you to expand it to include his VIN.
#11696984 |
Rear View camera has distorted image or changes to a blue screen before saying camera unavailable. It is an intermittent issue that has been happening over many months. No accidents or injuries have been caused.
#11696966 |
Rear view camera reverts to a black screen when the vehicle is put in reverse. The screen indicates an error. This has been ongoing for a year. The 2016 Ford Fusion has been granted a recall on this issue - why wasn't the 2015 model included?
#11695985 |
Back passenger seatbelt won't work. Mirror sensors go off randomly when no cars are around when I'm in reverse. Backup camera malfunctions and the screen turns black.
#11695631 |
Backup camera is showing a distorted/flipped image while in reverse. Nor does the parking assist work. No incidents have happened, thankfully.
#11695413 |
The backup camera only works intermittently causing blind spots. I have not had the car/camera inspected but can make it available upon request. The problem first appeared about 1 year ago.
#11694398 |
My rear view camera has not worked properly for almost two years now, and has progressively gotten worse over that time period. It will just go out when I’m in the middle of backing out of my driveway or a parking lot. It’s out more than it is on, and has almost caused a serious accident recently in a parking lot. It is an accident waiting to happen. It’s my understanding that this is a serious Ford issue. They have yet to acknowledge it though for my model. I’ve contacted Ford and the dealer to no avail.
#11693657 |
My backup rear camera does not work more than half the time. The screen will go black or just not change at all and it will also say camera unavailable contact dealership. I have not been able to take it anywhere to get it looked at due to money issues. No warnings or anything. Just started one day in July 2025 and has kept doing it ever since.
#11682112 |
The vehicle's backup camera is experiencing intermittent functionality issues, failing to provide a consistent display. This sporadic operation poses a significant safety risk when the vehicle is in reverse.
#11677145 |
My rear backup camera has been malfunctioning for several months now. When it decides to work at all, it flips the image from left to right and vice versa. Other times the backup camera doesn’t even work. And sometimes it has yellowish lines going through the images which distorts other cars behind me even more. Ford needs to fix this at no cost to me. There’s a recall on their other backup cameras in other Ford models. Not sure why the 2015 ford fusion wasn’t included in this recall because it’s doing the same thing - flipping the images, which makes it confusing when I’m backing up my car.
#11671006 |
Rearview camera goes blank or sometimes freezes. Problem is intermittent but a safety issue due to affecting the visual display.
#11665541 |
While driving car it begins to shaking and unable to accelerate than cuts off, will sometimes restart and can drive but does the same thing again, during this process a wrench symbol and check engine light come on. Had spark plugs replaced the first time, still was doing it. Also the throttle body removed and cleaned continued, so replaced throttle completely it’s been 2 days no issue so far, but the car belongs to my daughter and it happened while she was driving car was purchased used a year ago, this is the first time we had this issue not sure if previous owners experienced same issues.
#11661692 |
Rear camera will go black and say contact dealer. Other times images will appear distorted or will be reversed where left and right are mixed up
#11659412 |
When starting the car this morning, I noticed that the steering wheel was driving kind of stiff and the car was kind of losing control while I was accelerating down the street. A while later in the day, my wrench light came on and then turned off, but a couple of months later a warning light came on saying Hillside assist not available, and then another warning light popped up after that one saying Service advance trac. So I turned the car off and attempted to restart it and the lights stayed on.
#11658620 |
Rear view camera intermittently stops working entirely or shows a mirrored image (view is reversed).
#11658481 |
My backup camera has started to glitch like the other 2015 fords that are in recall. The screen will get green lines through it, go black, flip horizontal/vertical, flash on and off, it creates more of a distraction than assistance and makes it very hard to back in/out of tight spaces. I have not taken it to the dealership. Right before the other recall was released I called the dealership and told me I’d have to get a whole new camera installed and pay out of pocket. Has not been inspected No warnings or other symptoms prior
#11657584 |
The trunk of the car randomly opens even when in motion sometimes enough to block my rear window and often when I can’t safely pull over right away. This keeps happening over and over. It is not just one incident on one day but multiple incidents over multiple days.
#11636107 |
The Telematic Control Module/Unit failed and it is unavailable through Ford. I am told that Ford no longer makes the part. The part controls the many of the car's operations vital for safe driving. (Part No. HS7z14G229EH)
#11615721 |
Check engine light, Code P0303. #3 cylinder misfire. Coolant leaking into cylinders 2 & 3 due to faulty casting of the short block. This was a known defect of 2015 Ford Fusion 1.5 liter EcoBoost engine by Ford Motor Co. No recall was issued. I was not notified of this defect until it happened. Ford covered repairs for some vehicles but not mine stating I was not within the required timeframe. I had to pay $7200.00 to repair this problem. I only had 80,000 miles on the car. I feel a recall should have been issued on all these cars since Ford knew about the defect. Please look into this and require Ford to issue a recall. Thank you.
#11613877 |
My vehicle will not turn on after refueling, but there are no signs of visible damage. The check engine light remains illuminated, and the code read for the O2 sensors. The RPM jump up and down at the slightest push of the accelerator, and occasionally the engine will shut off when RPM drops to idle speed.
#11610820 |
Rear door lach wont lach. Door just swings open. Will call dealer today. Happened yesterday 8/25 2024.
#11601465 |
My first problem is that when i try to accelerate the speed it acts as if it doesn’t want to go above the speed that I’m already going! Also my engine light pops on and off and says it could be a number of things such as my brakes and exhaust. The last problem is that my brake lights will not turn off at all.
#11589055 |
I noticed the coolant level keeps getting low. There was a large amount of white smoke coming from the exhaust. It sounds like water in the dash. Now the car is barely drivable. No warning lights have come on.
#11565110 |
TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE THEY SAY THE LUG NUTS ARE SWELLED AND ARE AFRAID THAT THEY WILL DAMAGE THE LUGS NUTS AND I WOULD NOT BE ABLE TO CHANGE THE TIRE IF I HAD A FLAT SINCE MY LUG WRENCH WOULD NOT FIT. I SHOULD NOT HAVE TO BUY REPLACEMENT NUTS AT $100.00+. FORD SHOULD HAVE TO REPLACE THESE AT NO COST TO ME OR ANYONE ELSE.
#11563501 |
The ACM (Audio Control Module) has failed in my 2015 Ford Fusion. Three times there was a very loud thump. Then the radio had a very loud static sound followed by silence. The radio won't even change stations or modes I can not use the radio, handsfree phone, google map assistance, cd, anything that is related to audio. Many complaints regarding the same issue are listed online. Wondering if Ford should do a recall on this failed system.
#11559367 |
The transmission shift bushing fell off and my gear shift is stuck in park while the transmission indicator is registering as neutral. This was a recall for many Ford Fusion models but apparently not mine, although it is certainly the same issue the other models were experiencing. The bushing lubricant/bushing appears to have worn down over time resulting in this issue.
#11550851 |
Car was taking him for a recall on brake lines. Dealer phoned me and suggested that they replace the Lugnuts because they are a two piece. They are swollen and it’s a safety issue. I agreed to have them replace them at my cost because there is no warranty on these defective Lugnuts I see that this is an ongoing issue that Ford has known for quite a while. I think they should reimburse the people for the money they have spent on the dealer charges or just warranty them for the rest people that come in with the same issue. I also believe that my dealer is way over charging 10 Lugnuts will be about $100 for me to pay whereas I can buy a set of 20 of them online for under $20. I think this is outrageous.
#11547922 |
Trunk unlatching on its own. Sometimes while in traffic.
#11541433 |
My trunk keeps popping open randomly at least 6-10 times a day. It happens at night, during the day, when I’m out running errands. It might not happen for a day, but then happen for the next few days in a row. There is no rhyme or reason as to why or when it will happen. I have googled this problem on line abs see that it is a major problem with this make model and year. My trunk keeps getting wet because it does not stay in a garage and the rain just pours in at night if it opens during the night, which it has several times now. I took it to the Ford dealership today to have them fix a different recall issue and fix my trunk. The trunk did not pop open for them when it was there abs therefore they said they couldn’t fix it....
#11533851 |
The OEM back up camera will spontaneously go to a black or blue screen and at times will just say, “back up camera not available”. Being without a back up camera leaves a blind spot where you can’t see small children or pets that are directly behind my car. When it does work the picture displayed is reversed wich can disorient you
#11526431 |
The side mirrors adjust to a position on their own. They also become fixed in this position and are unable to move. Not sure why this happens. I saw some complaints of water exposure being the issue but I have not been able to test this theory. This issue becomes very dangerous when on any road but especially the highway
#11507894 |
My sun visor came off when I went to put it down while I was driving which almost led to a car accident on the highway. The one in my passenger side is doing the same thing.
#11497725 |
My Ford fusion has a coolant leak and ford said I need a repair. Price for repair is $9,584.89. It is a known problem with a TSB (see below) Summary This article supersedes TSB 19-2139 to update the production fix date. Issue: Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DICs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, replace the short block and head gasket.
#11495111 |
The contact called on behalf of her father who owns a 2015 Ford Fusion. The contact stated that while driving approximately 45 MPH, the check engine light illuminated, and the vehicle was misfiring. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that spark plug #3 failed and needed to be replaced. The contact stated that all the spark plugs, and the coils were replaced; however, the failure persisted. The vehicle was taken to another independent mechanic who stated that the head gasket needed to be replaced. The vehicle was not repaired. The vehicle was taken to a third independent mechanic who diagnosed the vehicle and determined that the vehicle was receiving the incorrect fuel. The contact was advised to use Chevron fuel. The contact stated that the failure continued. The vehicle was finally taken to a Ford dealer where the failure was diagnosed as...
#11495158 |
Engine has a misfire on cylinder #2. Documented at dealership and has same issue as Id number 10213732 or 21N12 under Ford Customer Service. Build date for our vehicle is 07/14 which is not covered by this T.S.B., but obviously has the same issue as the bulletin. Car misfires while driving, accelerating and decelerating. I believe the build dates should be expanded to all 1.5 ecoboost with this issue, which is coolant intrusion by a poorly engineered engine block.
#11494962 |
Fuel Rail and vacuums are faulty. Gas remains over 1/2 a tank and vehicle stalls and shuts off while trying to drive. The engine shuts off while in drive . Acceleration is still not allowing for the car to run when starting and after a while the vehicle shuts off while driving.
#11492318 |
We having a problem with transmission failed. I noticed a recall for 2015 Ford Fusion. The car is running but stayed in limp mode and will not go over 40 mph.
#11491735 |
Vehicle MIL came on while on the interstate in very heavy traffic. Lost power and almost caused a severe accident. Barely made it to shoulder. Dealer performed diagnostics and stated it was coolant intrusion into 1.5 liter ecoboost which destroyed the engine. Evidently this is a known problem with this engine which the manufacturer has not addressed.
#11491840 |
i bought a 2015 Ford Fusion from a dealer in May 2022 i had only been driving the vehicle a month & 1/2 before it began to smoke really bad, so bad to where the drivers behind me visibility was affected....I made it home safely not knowing if the car would explode because of all the smoke and the smell, and the overheating of coolant and warning lights. I called the dealer I bought it from they said they couldn't help me cause it was past the few weeks they gave me to call them with issues, but said i can pay their mechanic to fix it for over $4000.00 which I do not have because I am on disability with a fixed income. I am still paying the note for this vehicle which I cannot drive and cannot afford to fix. It is just parked. I don't know what...
#11490351 |
Vehicle consistently stalls after starting or while vehicle is in motion.
#11488419 |
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to vibrate and began to lose motive power. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that the short block needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.
#11485610 |
While driving the the lights and sound came on with Service Advance Trac and Hill Start Assist Not Available. Then the check engine light comes on flash and I can’t accelerate next it drags no pickup of speed. I took it back to the dealership after I got a recall done and these lights came on but they couldn’t find anything wrong to repair my car sat for days with no loaner or call back I’m still paying for this car monthly. I felt something moving as I tried to press on the gas pedal. Please assist
#11470052 |
Automotive Warning Lights: Multiple Light Syndrome (dash indicator lights) - at times while my vehicle is running all the warning lights start coming on and my steering wheel starts to get tough to turn (almost like it doesn't have power steering at all). The only thing that takes it off is if I shut off my car and restart it. This happens almost 5 times a week. It will show ABS, power steering, check engine and a bunch of other things. Just had the bolts that were recalled on the steering wheel fixed but this is still an ongoing issue. The vehicle only has 58000 miles.
#11464151 |
I am not sure what part or components, but I am experiencing a smell of some kind that is making me sick. As in, nausea, vomiting, sleepiness, headaches and migraines. This only happens when I am in the vehicle and only at certain times throughout the day. I've been vacationing for several months now and this is a reoccurring problem. When I am driving the smell is trying to put me to sleep and I have to pullover on the interstate to sleep and I have been putting the windows down to try to stop the reactions I am having. But, the smell continues even when the engine is not running. That is the best way I can explain the experience that I am having. Thank you so much and have an absolutely amazing day.
#11453583 |
My 2015 Fusion backup camera has been intermittent or non-working for several years. I took it to the dealer who said it would cost $600 to repair, so I have not repaired it. Now I see that they have recalled 2015-2017 Mustangs for the same reason and wonder if my Fusion has the same defect that the Mustangs do.
#11446173 |
Ford Recall from 2019, #19S16 FAILED ..the bushing they replaced as part of this recall has failed, causing the same safety issue the original recall was supposed to fix. The car shifter is in park but the car remains in neutral. Serious safety issue. Brought car back to the dealer that originally did the recall repair, but they refuse to fix this issue as part of the recall and the manufacturer says the recall only covers this issue ONE time. The car has less than 55k miles on it, and it has only been 2 years since this recall repair was done (also, last year the car was hardly driven due to covid). The original recall covered several types of fords - so many car owners are unaware that this bushing will fail again. What recourse do consumers have when the recall repair does not fix this issue????
#11442069 |
The engine leaks coolant into the cylinder, which causes repeated overheat warnings which completely disengage the throttle.

Other 2015 FORD FUSION Problem Areas

Engine 263 complaints Steering 150 complaints Power Train 137 complaints Electrical System 92 complaints Service Brakes 81 complaints Fuelpropulsion System 54 complaints Engine And Engine Cooling 45 complaints Air Bags 37 complaints Service Brakes Hydraulic 35 complaints Structurebody 29 complaints Seat Belts 24 complaints Visibilitywiper 17 complaints Wheels 17 complaints Vehicle Speed Control 13 complaints Electronic Stability Control Esc 10 complaints Exterior Lighting 8 complaints Suspension 8 complaints Wheelslugsnutsboltsstuds 7 complaints Back Over Prevention 6 complaints Fuel System Gasoline 6 complaints Seats 6 complaints Back Over Prevention Warnings 4 complaints Latcheslockslinkages 4 complaints Latcheslockslinkagesdoorslatch 4 complaints Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings 4 complaints Back Over Prevention Sensing System Camera 3 complaints Exterior Lightingbrake Lights 3 complaints Forward Collision Avoidance Automatic Emergency Braking 3 complaints Tires 3 complaints Engine And Engine Coolingexhaust System 2 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 2 complaints Fuel System Gasolinestorageevaporative Emissionscanister 2 complaints Lane Departure Blind Spot Detection 2 complaints Power Trainautomatic Transmissionlever And Linkagefloor Shift 2 complaints Steeringrack And Pinion 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Back Over Prevention Camera System 1 complaint Back Over Prevention Rearview System Braking 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical Systemadashill Descent Assistsensor 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignition 1 complaint Electrical Systemignitioncoilspark Plugs 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Electrical Systemwiringconnectorsplugsreceptacles 1 complaint Electrical Systemwiringinteriorunder Dash 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipmentapplianceair Conditioner 1 complaint Exterior Lightingtail Lights 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Forward Collision Avoidance Warnings 1 complaint Fuel System Gasolinedeliverypressure Sensor 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Lane Departure Assist 1 complaint Lane Departure Warning 1 complaint Latcheslockslinkagesdoorslock 1 complaint Latcheslockslinkagestrunk Lidlatch 1 complaint Parking Brake 1 complaint Parking Brakeconventional 1 complaint Power Trainautomatic Transmission 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Seat Beltsfrontwarning Lightdevices 1 complaint Service Brakes Air 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Steeringcolumn 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringgear Boxmounting Bracket 1 complaint Steeringhydraulic Power Assistpower Steering Fluid 1 complaint Steeringrack And Pinionrack 1 complaint Structure 1 complaint Structureinterior Panelssun Visor 1 complaint Vehicle Speed Controlthrottle 1 complaint Visibility 1 complaint
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