NHTSA Complaint #11565110 — 2015 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11565110
Vehicle	2015 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	January 26, 2023
Date Filed	January 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE THEY SAY THE LUG NUTS ARE SWELLED AND ARE AFRAID THAT THEY WILL DAMAGE THE LUGS NUTS AND I WOULD NOT BE ABLE TO CHANGE THE TIRE IF I HAD A FLAT SINCE MY LUG WRENCH WOULD NOT FIT. I SHOULD NOT HAVE TO BUY REPLACEMENT NUTS AT $100.00+. FORD SHOULD HAVE TO REPLACE THESE AT NO COST TO ME OR ANYONE ELSE.

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