NHTSA Complaint #11541433 — 2015 FORD FUSION

My trunk keeps popping open randomly at least 6-10 times a day. It happens at night, during the day, when I’m out running errands. It might not happen for a day, but then happen for the next few days in a row. There is no rhyme or reason as to why or when it will happen. I have googled this problem on line abs see that it is a major problem with this make model and year. My trunk keeps getting wet because it does not stay in a garage and the rain just pours in at night if it opens during the night, which it has several times now. I took it to the Ford dealership today to have them fix a different recall issue and fix my trunk. The trunk did not pop open for them when it was there abs therefore they said they couldn’t fix it. I am very disappointed with this answer. I need my trunk fixed now with all the rain and eventual snow of winter and Ford has no answers for me, and hasn’t helped fix the issue with anyone else that I see with this same issue on line. This is definitely a defective issue that Ford needs to fix asap!! This is not acceptable and is a major driving hazard as it happens when driving as well. I wish I could afford to get a different vehicle but I can’t. This issue first started this June 2023. I changed my key fob battery as some suggested, but no change. When this has happened if I have been in the car I can hear a definite “clicking” sound in the trunk area. Possibly a faulty wiring system?? I want this fixed as I am moving to another state in a month and I am very scared to have this fly open on the highway and put myself and others at risk….hence why I took it in today to have them fix the recall and also replace the trunk so that it is fixed, but they said it didn’t open for them when it was it was in the shop for a couple hours and therefore there wa smithing wrong with it that they could see. Definitely not acceptable abd I need this fixed asap if this car is to be considered safe to drive for me and for others on the roads.