NHTSA Complaint #11550851 — 2015 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11550851
Vehicle	2015 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	October 19, 2023
Date Filed	October 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Car was taking him for a recall on brake lines. Dealer phoned me and suggested that they replace the Lugnuts because they are a two piece. They are swollen and it’s a safety issue. I agreed to have them replace them at my cost because there is no warranty on these defective Lugnuts I see that this is an ongoing issue that Ford has known for quite a while. I think they should reimburse the people for the money they have spent on the dealer charges or just warranty them for the rest people that come in with the same issue. I also believe that my dealer is way over charging 10 Lugnuts will be about $100 for me to pay whereas I can buy a set of 20 of them online for under $20. I think this is outrageous.

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