NHTSA Complaint #11446173 — 2015 FORD FUSION

Ford Recall from 2019, #19S16 FAILED ..the bushing they replaced as part of this recall has failed, causing the same safety issue the original recall was supposed to fix. The car shifter is in park but the car remains in neutral. Serious safety issue. Brought car back to the dealer that originally did the recall repair, but they refuse to fix this issue as part of the recall and the manufacturer says the recall only covers this issue ONE time. The car has less than 55k miles on it, and it has only been 2 years since this recall repair was done (also, last year the car was hardly driven due to covid). The original recall covered several types of fords - so many car owners are unaware that this bushing will fail again. What recourse do consumers have when the recall repair does not fix this issue????