2015 FORD FUSION Fuel System Gasoline Problems

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and Ford Customer Satisfaction Program: 20R01, 22R01, and 25E01. The contact stated that after the vehicle was serviced, the vehicle was dropped off at the contact's residence. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The contact called the dealer, and the dealer picked up the vehicle. The contact was informed that the vehicle displayed a fuel pressure and ambient air temperature sensor issue. The vehicle was not repaired due to the cost. The vehicle was at the residence. The contact parked and stopped driving the vehicle due to the safety concern. The manufacturer was notified of the failure. The failure mileage was approximately 111,383.

The contact owns a 2015 Ford Fusion. The contact stated that after refueling the vehicle, the vehicle would fail to start up after multiple attempts without warning. The contact stated that the vehicle eventually restarted and operated normally. The contact stated that the vehicle hesitated upon depression of the accelerator pedal without warning. The vehicle was taken to a dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was also notified of the failure and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 73,000.

The contact owns a 2015 Ford Fusion. The contact stated that his daughter was unable to start the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the purge valve to be replaced. The vehicle was repaired but experienced the failure a second time in 2022. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the purge valve to be replaced a second time. The vehicle was repaired but experienced the failure a third time on July 26, 2023. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the purge valve to be replaced a third time. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was...

The contact's wife owns a 2015 Ford Fusion. The contact previously had the canister purge valve replaced on three separate occasions. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with a cracked fuel tank. The mechanic informed the contact that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED. THE FAILURE ALSO OCCURRED AFTER THE VEHICLE WAS REFUELED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (SISK FAMILY FORD, INC, 565 OAK ST, FOREST CITY, NC 28043) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION WHO CONFIRMED THE DEALERS DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THERE WAS FUEL PRESSURE BUILDING UP IN THE FUEL TANK AND STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FUEL TANK. IN ADDITION, THE FUEL PRESSURE WAS HIGH AND PRIOR TO THE LOUD NOISE THERE WOULD BE A FUEL ODOR PRESENT. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR THE INDEPENDENT MECHANIC. THE MANUFACTURER...

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, THE VEHICLE BEGAN SMOKING FROM THE TAILPIPE AND WAS EMITTING A GAS ODOR. THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED ON THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO TINDOL FORD LOCATED AT 1901 E FRANKLIN BLVD, GASTONIA, NC 28054 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE INJECTOR WHICH CAUSED THE FUEL TO SEEP THROUGH THE INJECTOR AND MIX WITH THE OIL, CAUSING THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AFTER THE DIAGNOSIS. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT*JB