NHTSA Complaint #11456620 — 2015 FORD FUSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	11456620
Vehicle	2015 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	March 12, 2022
Date Filed	March 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My car has approximately 97,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and fast also when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that I needed a new battery but that was not the issue. I was driving with my kids in the car and it happen mid driving on the highway. I almost got into a serious accident but was able to gain control in enough time to steer out the way. This is a very dangerous issue and I see that it has been recalled but only on vehicles up North due to possible salt and water erosion with the snow. Now the dealership is suggesting to replace it costing 1800. This is absolutely ridiculous.

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