NHTSA Complaint #11622309 — 2015 FORD FUSION

The contact owns a 2015 Ford Fusion. The contact stated that after shifting into reverse, the transmission shifter became inoperable, and the transmission could not be shifted into gear. The vehicle was towed to the local dealer who diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 151,000.