NHTSA Complaint #11667641 — 2015 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11667641
Vehicle 2015 FORD FUSION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Unintenional rollaway due to detached and degraded shift cable bushing. My car jerked me into a half spot when I pulled up to work this am. Upon looking, it would not go in gear at all. The gear shift says that it's in park and the dashboard says it's in neutral. Upon opening the hood and examining, I found that the bushing on the transmission cable was broken. I had no way to go so I called the Ford dealership and had someone let me pay over the phone for the part and I sent a coworker to pick up. Then I called a tow truck to tow my vehicle to Total Tire Care in Statesboro Georgia. I am going to have to pay the labor fee and also be without a vehicle all day. There are several 2015 Ford Fusions that have had a recall on this very part - but not my VIN. I think this needs to be changed and I should be able to have the cable inspected and replaced as needed.

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