NHTSA Complaint #11529064 — 2015 FORD FUSION
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11529064 |
| Vehicle | 2015 FORD FUSION |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
2015 Ford Fusion SE was taken in for multiple recalls on 6/14/2023. The recall that caused an issue was 23E03 Powertrain Control Module Reprogramming. After recall was completed, the gear shifter did not want to go in to gear, the gears were not wanting to change, and the times they did change they were shifting erratically. I was then only able to go 5 mph, and unable to make it home. The problem was confirmed by the dealership as they had to retrieve the car and take it back to the dealership to be looked at. When driving the vehicle, they confirmed that the gear shifting was "terrible". The vehicle is at the dealership waiting for the issue to be fixed as of 6/27/2023. There were no warnings or messages displayed at any point.
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