2011 FORD ESCAPE Steering Problems

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS DRIVING VARIOUS SPEEDS OR IDLING, THE STEERING WHEEL SHOOK VIOLENTLY. ALSO, THE ENGINE AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EAU CLAIRE FORD LINCOLN (2009 LORCH AVE, EAU CLAIRE, WI 54701, (715) 852-1000), BUT NO DIAGNOSTIC TESTING FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 186,000.

STEERING ON MY 2011 FORD ESCAPE HAS STOPPED WORKING AND IT IS VERY HARD TO TURN ESPECIALLY WHEN YOU'RE AT A STOPPED POSITION. IT ALL OF THE SUDDEN STARTED AND FORD WILL NOT REPAIR IT ON RECALL . FORD SUCKS!!! I WILL NEVER BUY ANOTHER FORD IN MY LIFETIME!!!! I CANT EVEN DRIVE IT BECAUSE MY ARMS AND HAND HAVE CHRONIC PAIN AND THIS IS ONLY VEHICLE I HAVE

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE OPERATING THE VEHICLE, A GRINDING TYPE NOISE WAS HEARD WHEN TURNING THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME MORE DIFFICULT TO TURN AND WOULD JERK AND VIBRATE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY, BUT THE EXACT FAILURE WAS NOT IDENTIFIED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS PREVIOUSLY DIAGNOSED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT NO FAILURES WERE FOUND AT THE TIME. THE FAILURE MILEAGE WAS 124,000. *TT UPDATED 9/19/18*JB

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL JERKED AND THE 'POWER STEERING ASSIST DEFAULT" MESSAGE APPEARED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO MENTIONED THAT THE JERKING OF THE STEERING WHEEL HAD GOTTEN WORSE IN THE PAST SEVERAL DAYS, TO THE POINT THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS IN PARK. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED BY THE DEALER (BOB CHAPMAN FORD, 1255 COLUMBUS AVENUE MARYSVILLE, OHIO 43040) ON OCTOBER 16, 2016 FOR THE SAME FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.

THE POWER STEERING DOES NOT ACTIVATE AT START..MUST START SEVERAL TIMES TO MAKE IT WORK FIRST TIME THIS HAPPENED I WAS DRIVING.I HAVE ONLY ONE HAND THIS CAUSED THE CAR TO HIT THE CURB I HAD TO HAVE THE CAR TOWED FORD SAID MY CAR WAS NOT ON THE RECALL .WHAT CAN I DO TO FIX THIS (NOT 1500.00 FROM FORD) PLEASE HELP

2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FAILURE OF POWER STEERING COLUMN WAS DIRECTLY CONNECTED TO ISSUES CONTAINED IN RECALL NOTICE 14V-285 AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD *TR

BEGINNING FEBRUARY 16, 2018 I BEGAN EXPERIENCING VIBRATION AND BOUNCING OF STEERING WHEEL EVEN WHEN THE VEHICLE WAS PARKED. I ADDITION TO STEERING CONCERN - ELECTRICAL SYSTEM APPEARS TO BE SHORTING OUT AFFECTING THE DASH ELECTRONICS SUCH AS INDICATOR LIGHTS ON DASH, RADIO OPERATION AND DOOR LOCKS. THE STEERING MALFUNCTION BECAME STEADILY WORSE TO THE POINT THAT IN EARLY MARCH 2018 I BEGAN INQUIRING ON VEHICLE RECALLS. IN SPEAKING TO FORD WAS ADVISED THAT A STEERING UNIT RECALL WAS ISSUED BUT MY VEHICLE WAS NOT LISTED. FURTHER COMMUNICATION WITH FORD IDENTIFIED THE POSSIBILITY THAT A CLERICAL ERROR OCCURRED WHICH FAILED TO INCLUDE MY VIN TO THE RECALL AS MY VEHICLE STICKER DID NOT IDENTIFY THE DATE OF MANUFACTURE ONLY THE MONTH AND YEAR. MORE TELEPHONE CALLS WITH FORD IDENTIFIED MY 2011 FORD ESCAPE AS BEING MANUFACTURED ON 09/09/2010 AND WAS INCLUDED IN THE RECALL. CONVERSATIONS SINCE 2/16/18 YIELDED THAT MOJAVE...

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 80 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 120,000. *TT

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE ABS AND STABILITY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO ANDY SHAW FORD (1231 E MAIN ST, SYLVA, NC 28779, (828) 586-0900) WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR AND COLUMN NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,349. *TT *TR

POWER STEERING STOPPED FUNCTIONING WHILE TURNING AT SLOW SPEED ON CITY STREET. VEHICLE REVERTED TO MANUAL STEERING UNTIL THE VEHICLE WAS TURNED OFF AND THEN TURNED BACK ON AGAIN.

POWER STEERING STOPPED FUNCTIONING WHILE TURNING AT SLOW SPEED IN PARKING LOT. VEHICLE REVERTED TO MANUAL STEERING MODE UNTIL VEHICLE WAS TURNED OFF AND THEN TURNED BACK ON.

POWER STEERING HAS GONE OUT 3 TIMES IN THE PAST 4 DAYS. ALL AT LOW SPEEDS, LESS THAN 10 MPH. I KNOW THERE IS A RECALL FOR THE SAME ISSUE WITH OTHER FORD ESCAPES OF THE SAME YEAR BUT MY VEHICLES VIN IS NOT PART OF THAT RECALL. I AM ASKING TO BE INCLUDED.

LOST POWER STEERING -THE CAR HAS 41000 M I HAVE ONLY ONE HAND WITH THE LOSS OF POWER STEERING I WAS VERY CLOSE TO AN WRECK..HAD TO HAVE THE CAR TOWED..FORD SAID MY CAR DOES NOT QUALIFY FOR RECALL ..ESCAPES FROM 2008-2011 WERE RECALLED BUT MY CAR IS EXCLUDED???NO EXPLANATION...

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE REVERSING FROM THE DRIVEWAY, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (KEY SCALES FORD, 1719 CITRUS BLVD, LEESBURG, FL 34748) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THAT THE CONTACT HAD TO PAY FOR THE REPAIR. CASE NUMBER: [XXX] WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

LOST STEERING WHILE VEHICLE WAS IN MOTION ON A CITY STREET. POWER HAS CUT OUT ON MANY OCCASIONS

I AM HAVING THE SAME STEERING ISSUES AS DESCRIBED IN HUNDRED OF COMPLAINTS 2011 FORD ESCAPE OWNERS . THE POWER STEERING SEEMS TO QUIT AND LOCK-UP MAKING IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2011 FORD ESCAPE , SO MUCH SO THAT FORD HAS A ISSUED FACTORY RECALL FOR THIS VERY PROBLEM WITH THIS MODEL YEAR ESCAPE DISPLAY ALL THE EXACT SAME SYMPTOMS , YET ACCORDING TO FORD MY VEHICLE DON'T QUALIFY FOR THE RECALL . WHY DOES ONE MODEL NOT QUALIFY WHEN OTHER MODEL WITH THE SAME ISSUES ARE RECALLED ? SEEMINGLY , I AM NOT THE ONLY PERSON HAVING THIS PROBLEM.

I HAVE BEEN IN TWO MINOR ACCIDENTS AS A DIRECT RESULT OF THE POWER STEERING FAILING WHILE DRIVE. THE STEERING FAILS ONCE A DAY AND DOES SO, USUALLY WHEN MAKE A HARD OR SHARP TURN. ONCE, THE POWER STEERING DISENGAGED, REVERTING TO MANUEL, WHILE I WAS TRAVELING ON THE HIGHWAY AT 65 MPH! FORD REFUSED TO REPAIR THE DEFECTIVE STEALING AFTER MORE THAN 10 CONTACTS WITH THEIR CORPORATE OFFICE AND MULTIPLE FORD DEALERS. THEY REFERRED ME TO THEIR 'LEGAL DEPARTMENT' AND REFUSED TO REPLACE THE DEFECTIVE STEERING.

SHORTLY AFTER I BOUGHT THE CAR THE POWER STEERING STARTED TO RANDOMLY SHUT OFF WILL DRIVING, OFTEN WHILE DRIVING ON THE FREEWAY AT 65 MPH AND ON STREETS AT 35MPH. I HAVE BEEN IN 3 ACCIDENTS AS DIRECT RESULT, LUCKY NO ONE WAS I HIRED. WHEN IT HAPPENS THE STEERING MAKES A LOUD CLICK AND THEN YOU CAN'T MOVE THE STEERING WHEEL AT ALL. IF YOU TURN THE CAR OFF AND ON AGAIN, THAT SOMETIMES FIXES IT BUT OFTEN TIMES IT WILL IMMEDIATELY CLICK AGAIN AND THE STEERING WILL TURN OFF. FORD STAFF LAUGH SAYING THEY GET LOTS OF COMPLAINTS BUT SAY NOTHING IS BEING DONE AND GIVE ME A BILL FOR 1200 DOLLARS. I ALREADY SPENT 30K ON THE CAR AND I DO T HAVE ANY MORE MONEY TO GIVE FORD SO MY CAR IS WORTHLESS AND DANGEROUS TO DRIVE. SOMEONE WILL BE KILLED IN THIS CAR, IT REALLY...

AS I'M DRIVING MY ESCAPE, THE POWER STEERING SUDDENLY STOPS WORKING AT RANDOM TIMES.

FAILURE OF POWER ASSIST SUDDENLY WITHOUT WARNING. FORTUNATELY, IT HAPPENED AT LOW SPEED AS EXITING A PARKING LOT. TOWED TO REPAIR SHOP (NON-FORD) . ERROR CODE B2778 INDICATED WITH REMEDY OF REPLACE STEERING COLUMN. APPEAR THAT THE SAFETY PROBLEM IDENTIFIED UNDER FORD RECALL 14S05 IS MORE WIDESPREAD THAN THE VEHICLES THE RECALL COVERED FORCING US TO PAY FOR THIS SAFETY FIX

FOR SOME INARTICULATE REASON, MY 2011 FORD ESCAPE DOESN'T QUALIFY FOR THE POWER STEERING SHAFT TORQUE SENSOR RECALL - WTH??? I HAVE INTERMITTENT POWER STEERING. WHEN IT WORKS, THE STEERING WHEEL SHIMMIES AND SHAKES SO BADLY, I'M AFRAID TO DRIVE IT. SOMETIMES I HAVE TO TURN MY CAR ON & OFF 3 OR 4 TIMES TO GET THE POWER STEERING TO WORK.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING FAILED. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

I AM HAVING THE SAME STEERING ISSUES AS DESCRIBED IN HUNDREDS OF COMPLAINTS BY OTHER 2011 FORD ESCAPE OWNERS. THE POWER STEERING SEEMS TO QUIT AND LOCK-UP MAKING IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2011 FORD ESCAPES, SO MUCH SO THAT FORD HAS ISSUED A FACTORY RECALL FOR THIS VERY PROBLEM WITH THIS MODEL YEAR ESCAPES. MY VEHICLE (ALSO A 2011 FORD ESCAPE) DISPLAYS ALL THE EXACT SAME SYMPTOMS, YET ACCORDING TO FORD, MY VEHICLE DOESN'T QUALIFY FOR THE RECALL. WHY DOES ONE MODEL NOT QUALIFY WHEN OTHER MODELS WITH THE SAME ISSUES ARE RECALLED? SEEMINGLY, I AM NOT THE ONLY PERSON HAVING THIS PROBLEM.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (MCCAFFERTY FORD, LANGHORNE, PA, 877-692-8282) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

THE ELECTRIC POWER STEERING ASSIST IS DEFECTIVE SO THAT WHEN I TURN THE WHEEL, THE CAR RUMBLES. THE ISSUE WAS DIAGNOSED BY A TRUSTED MECHANIC. THE DEFECT COULD RESULT IN REDUCED PRECISION IN STEERING THE CAR. THE STEERING MALFUNCTIONS AT LOW SPEEDS BELOW 40 MPH WHEN I AM TRYING TO PARK MY CAR OR TURN RIGHT ON A ROAD. THE ENTIRE CAR RUMBLES AND THE STEERING WHEEL SHAKES.

AFTER A 2.5 HOUR OUT OF TOWN TRIP, ONCE I CAME INTO TOWN AND SLOWED DOWN TO THE SPEED LIMIT, THE STEERING WHEEL GOT VERY HARD AND I HAD A HARD TIME CONTROLLING THE VEHICLE AT LOW SPEEDS WHILE DRIVING ON CITY STREETS. BECAUSE THE STEERING WHEEL WAS HARD, MANEUVERING THE VEHICLE FOR TURNS OR CHANGING LANES WAS VERY DIFFICULT AND REQUIRE THE USE OF EXCESSIVE FORCE. AFTER REACHING MY DESTINATION I POWERED THE VEHICLE OFF; WHEN I POWERED IT BACK ON EVERYTHING WAS BACK TO NORMAL. THERE WERE NO SERVICE ENGINE LIGHTS THAT CAME ON TO INDICATE ANY PROBLEM OTHER THAN THE STEERING WHEEL GETTING VERY HARD AT LOW SPEED. I FOUND A RECALL ONLINE FOR 2011 FORD ESCAPES INVOLVING THE ELECTRONIC POWER STEERING BUT WHEN I PROVIDED MY VIN NUMBER TO THE DEALERSHIP THEY STATED THE RECALL DID NOT APPLY TO ME. I FEEL THAT THIS SAFETY RECALL...

RIGHT NOW THE FUEL POMP STOP WORKING AND THE CAR TURNS OFF AND THEN AFTER A WHILE TURNS ON AGAIN. IT WAS ON A LOCAL STREET.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROBBERSON FORD LOCATED AT: 2100 NE 3RD BEND OR 97701 541 382 4521, WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP, STEERING COLUMN, AND STEERING ANGLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 45,000.

COMPLAINED ABOUT STEERING COLUMN FOR 2011 FORD ESCAPE . I KEEP TELL PAGE FORD IN AZ . ABOUT MY PROBLEM WITH STEEING COLUMN . THEY NOT WILL TO HELP THE CUSTOMER ABOUT THERE PROBLEM WITH VEHICLE . IT HARD TO DRIVER I KEPT TELL THEM IT HARD TO DRIVER .

WHILE MAKING A TURN I LOST MY POWER STEERING CAUSING MY TO ALMOST HIT ANOTHER CAR HEAD ON. I WAS ABLE TO FORCE THE WHEEL TO TURN AND GET OFF THE ROAD. I TURNED THE CAR OFF AND WHEN I RESTARTED IT I WAS ABLE TO DRIVE WITH POWER STEERING AGAIN.

WHILE DRIVING THE BATTERY LIGHT CAME ON, POWER STEERING WENT OUT, THEN ALL POWER TO DASH WENT OUT, PULLED OVER AND COULDN'T ROLL UP THE WINDOWS, NO POWER AT ALL, LET IT SIT FOR A MINUTE AND WAS THEN ABLE TO ROLL UP THE WINDOWS.

CAR HAS ONLY 22,000 MILES, DRIVING ON THE FREEWAY ABOUT 60 MILES PER HOUR, AND HEARD A LOUD CLICK SOUND AND THE POWER STEERING WENT OUT.

I GOT INTO A CAR ACCIDENT WHEN DRIVING. A CAR SWERVED INTO MY LANE AND THE POWER STEALING GAVE OUT AS I ATTEMPT TO SWERVE INTO ANOTHER LANE FOR SAFETY TO GET OUT OF THE WAY. DEFECTIVE POWER STEERING CAYS ED ACCIDENT AND INJURY. FRAUDULENT CONCEALMENT OF DEFECTS (FORD JUNK CARS RIP OFF ) WENT TO FORD IN NOVEMBER 2016 ABOUT POWER STEARING AFTER THEY REPORTED NUMEROUS TIMES THEIR WAS NOTHING WRONG WITH THE STEERING. THEY FINALLY TOLD ME, AFTER THE STEERING COMPLETELY STOPPED WORKING, THAT THEY ALREADY FIXED THE POWER STEERING IN A PREVIOUS RECALL. LIARS!!!! I HAVE THE RECEIPT FROM THE PREVIOUS VISIT AND NO POWER STEERING WAS FIXED. SAME OLD PART IS IN CAR. AND NOW I HAVE TO PAY$1200 DOLLARS! I CALLED FORD AND THEY SAY THE RECALL EXPIRED AND I NEVER BROUGHT MY CAR IN... IF THAT'S SO WHY DO I HAVE SERVICE RECIEPT. LIARS!

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 5 MPH, THE POWER STEERING BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL INDICATOR ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 86,662. *LN *AS

WHEN DRIVING IN A LOW SPEED IN A CITY STREET, ALL OF A SUDDEN THE STEERING WHEEL WON'T STEER IT FELT SO HARD THAT I HAD TO STOP ON THE SIDE OF THE ROAD TO PREVENT TO GET INTO ACCIDENT. I CHECKED ONLINE IF THERE'S ISSUE OR RECALL ON THIS VEHICLE. THERE'S A RECALL FOR THIS ISSUE BUT WHEN THEY TYPE THE VIN # IT'S NOT INCLUDED AND DEALERSHIP SAID IT WILL COST $2,000 TO FIX IT.NOT SURE WHY THIS IS NOT INCLUDED FOR RECALL...

DRIVING AND POWER STEERING DID NOT WORK. IT WAS VERY HARD TO STEER CAR TO STOP. WHEN I TURNED OF IGNITION AND RESTART VEHICLE THE POWER ASSIST WORKS FOR A WHILE. THERE WAS A RECALL ON APPROX 1.3 MILLION VEHICLES. MY VIN # IS NOT INCLUDED......?? DOESN'T MAKE SENSE.

THIS VEHICLE HAS EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING. CONSOLE DISPLAYS "POWER STEERING ASSIST FAULT". DEALER DIAGNOSED A FAULTY STEERING SHAFT TORQUE SENSOR (DTC B2278). DEALER ALSO CONFIRMED THAT THE PART NUMBER OF THE FAULTY TORQUE SENSOR IS (CL8Z-3F818-A). THIS ISSUE SEEMS TO BE THE EXACT SAME AS FORD RECALL 14S05 AND NHTSA CAMPAIGN 14V284000. THIS ESCAPE IS EXPERIENCING THE SAME SYMPTOMS AS RECALL 14S05 AND THE VEHICLE WAS MANUFACTURED WITHIN THE DATES SPECIFIED IN THE RECALL, HOWEVER, THE VIN DOES NOT CURRENTLY INCLUDE THIS VEHICLE IN THE RECALL.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE HAD TO BE RESTARTED TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH NEEDING A NEW POWER STEERING TORQUE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 04/11/17 LJ *CN

WE PURCHASED A USED 2011 FORD ESCAPE ON JAN 17,2017. AFTER LEAVING THE DEALERSHIP AND DRIVING HOME, THE POWER STEERING FAILED WHILE BACKING OUT OF A DRIVEWAY. WE TURNED THE VEHICLE OFF, AND RESTARTED IT. THE POWER STEERING WAS FUNCTIONING AGAIN. AS WE TURNED THE CORNER ON MY STREET, THE POWER STEERING FAILED AGAIN, CAUSING THE VEHICLE MY DAUGHTER WAS DRIVING TO GO STRAIGHT TOWARD A LIGHT POLE ON THE CORNER. WE STOPPED THE VEHICLE AND WE WERE ABLE TO FORCE THE STEERING MANUALLY TO TURN INTO OUR DRIVEWAY. I CONTACTED THE NON-FORD DEALER TO ADVISE THEM WHAT HAD HAPPENED WITHIN 30 MINUTES OF LEAVING THEIR DEALERSHIP. REPAIRS HAVE NOT BEEN MADE YET. FORD SAYS THAT MY VIN IS NOT UNDER THE RECALL, DESPITE HAVING THE SAME PROBLEM THAT THE RECALL STATES. I RESEARCHED OUR VEHICLE AND CONTACTED FORD TO FILE A COMPLAINT. THERE WAS A RECALL ISSUED ON MAY,...

ON 3 SEPARATE OCCASIONS, MY VEHICLE SHUT OFF WHILE I WAS DRIVING. THE LIGHTS FLICKERED OFF, THE BRAKES WORKED AT APPROX. 30% AFTER THE CAR SHUT OFF AND I HAD MINIMAL STEERING CAPABILITIES AND NO ACCELERATION CAPABILITY. THE CAR HAS ALSO REPEATEDLY BEEN FOUND WITH A DEAD BATTERY (AROUND 10 TIMES NOW) WHEN IT HAS A BRAND NEW BATTERY AND ALTERNATOR, AND NOTHING WITHIN THE VEHICLE HAS BEEN LEFT ON TO DRAIN THE POWER. *TR

ELECTRIC POWER ASSISTED STEERING SYSTEM FAILED WHILE DRIVING ON THE HIGHWAY, IT FAILED AS I WAS TURNING A CORNER. NO POWER STEERING AVAILABLE. HAD IT TOWED TO THE KENDALL FORD IN EUGENE OR. THEY WOULD HAVE TO REPLACE THE WHOLE UNIT, THIS UNIT HAS PREVIOUSLY FAILED 3 TIMES ON OTHER VEHICLE OF MY TYPE. THE TOTAL REPAIR COST IS $1,400.00 MY CAR ONLY HAS 58,000 MILES ON IT, I THINK FORD NEEDS TO STAND BEHIND THEIR PRODUCT, ESPECIALLY WHEN THIS HAS BEEN AN ONGOING PROBLEM (3TIMES) ON CARS LIKE MINE. *TR

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 6 MPH PULLING INTO A PARKING SPOT, THE VEHICLE LOST STEERING POWER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

CAR WOULD NOT START. ONCE STARTED, POWER STEERING COMPLETELY OUT. HAD TO DRIVE HOME WITH NO POWER STEERING.ONCE POWER STEERING CAME ON A DAY LATER, AIR IS NOT WORKING.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WITHOUT WARNING, THE EPS FAILED AND THE STEERING WHEEL BECAME EXTREMELY TIGHT. THE CONTACT HAD TO CAUTIOUSLY PARK THE VEHICLE DUE TO THE FAILURE. THE DEALER WAS NOTIFIED. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE DIAGNOSED AND REPAIRED. IN ADDITION, THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE INTERIM NOTICE INDICATED THAT PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING STARTED RANDOMLY GOING OUT. SOMETIMES T WOULD WORK AGAIN BY TURNING OFF AND TURNING BACK ON THE VEHICLE BUT THAT WAS ONLY TEMPORARY. I TOOK THE ESCAPE TO A FORD DEALER TO GET IT LOOKED AT. THIS YEAR WAS INCLUDED IN THE STEERING RECALL (14S05) BUT FOR SOME REASON, THIS VIN WAS NOT INCLUDED EVEN THOUGH IT IS THE SAME PROBLEM AND WAS THE SAME FIX AS THE RECALL IS. FRUSTRATING. I DID CALL TO LET FORD KNOW THE PROBLEM AND ASKED IF THEY WOULD INCLUDE MY VIN SINCE IT HAD THE SAME PROBLEM. THEY SAID NO BECAUSE IT'S TRACKED BY VIN AND MINE ISN'T INCLUDED. THE CAR WAS AT 80,000 MILES WHEN THIS HAPPENED. *TR

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 50 MPH, THE POWER STEERING BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,666.

STEERING PROBLEMS AT LOW SPEEDS, HARDER TO STEER, FORD SHOP SAID IT WAS THE STEERING TURQUE CENCOR. JUST LIKE THE RECALL!

STARTED CAR TO GO TO LUNCH, PULLING OUT OF PARKING LOT STEERING WHEEL LOCKED UP, PULLED IN LOT ACROSS STREET AND LEFT CAR RUNNING, MAN CHECKED AND STEERING STILL LOCKED. TURNED CAR OFF AND RE-STARTED...STEERING WHEEL UNLOCKED. MILES ON CAR 110886.7, DATE, 09/28/2016

LOST POWER STEERING ASSIST WHILE DRIVING VEHICLE AT APPROX. 35MPH. IT WAS ALL I COULD DO JUST TO GET IT BACK HOME. I COULDN'T EVEN TURN IT TO GET INTO MY GARAGE! I DID SOME RESEARCH ON THIS PROBLEM AND FOUND THAT A RECALL HAD BEEN ISSUED FOR VEHICLE YEARS 2008-2011. I CALLED THE DEALER AND WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL SINCE IT WAS MANUFACTURED ON MAY 26 2011. MY PROBLEM IS: I'M HAVING THE IDENTICAL PROBLEM AND WHO'S TO SAY THAT THESE PARTS WEREN'T MANUFACTURED AT THE SAME TIME THE DEFECTIVE ONES WERE?

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE IN REVERSE, THE STEERING WHEEL SUDDENLY BECAME LOCKED AND WOULD NOT TURN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.