NHTSA Complaint #11031439 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11031439
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	August 31, 2017
Date Filed	October 2, 2017
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE ELECTRIC POWER STEERING ASSIST IS DEFECTIVE SO THAT WHEN I TURN THE WHEEL, THE CAR RUMBLES. THE ISSUE WAS DIAGNOSED BY A TRUSTED MECHANIC. THE DEFECT COULD RESULT IN REDUCED PRECISION IN STEERING THE CAR. THE STEERING MALFUNCTIONS AT LOW SPEEDS BELOW 40 MPH WHEN I AM TRYING TO PARK MY CAR OR TURN RIGHT ON A ROAD. THE ENTIRE CAR RUMBLES AND THE STEERING WHEEL SHAKES.

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