NHTSA Complaint #11693094 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11693094
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	October 11, 2025
Date Filed	October 13, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My young daughter lost control of our 2011 FORD HYBRID ESCAPE vehicle with 94770 miles after starting the vehicle on moving off. She crashed into the sidewalk to avoid hitting pedestrians. ALL ELECTRIC POWER STEERING ASSISTANCE was lost. Car was taken to AutoNation Ford, St Petersburg, FL. Service personnel stated and provided documentation showing that there was no recall for my daughter's vehicle VIN. However, there were recalls for this similar problem on other Ford vehicles and FORD HYBRID ESCAPE vehicles like hers. Please see attachment. FORD SAYS THIS 2011 VEHICLE IS NOT A PART OF THE RECALL FOR THIS DANGEROUS HAZARD AND REFUSES TO FIX THE PROBLEM

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