2011 FORD ESCAPE Structure Problems

The contact owns a 2011 Ford Escape. The contact stated that the vehicle was taken to an independent mechanic for a routine maintenance inspection, and he was informed by the mechanic that the front subframe engine cradle displayed rusted holes and corrosion located near the control bracket and the contact was concerned for his safety. The contact also stated that the rear wheel rails had started to rust. The dealer was notified of the failure and the contact was informed that a fee would be charged for the repair. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 160,000.

THE REAR TAILGATE WINDOW EXPLODED WHILE CAR WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR CLOSED. HAPPENED SUNDAY AT 6:45 PM WITH AN OUTDOOR TEMPERATURE OF 45 DEGREES FAHRENHEIT. CAR HAD BEEN IN THE GARAGE ALL WEEKEND, SINCE FRIDAY EARLY AFTERNOON. NO OUTSIDE INFLUENCE CAUSED THE BREAKAGE TO HAPPEN. GLASS FILLED THE BACK OF THE CAR AND THE ENTIRE BACK OF THE GARAGE. FALLS RIGHT IN LINE WITH NHTSA ACTION NUMBER : PE11016. *TR

AT 2700 MILES THE AIRBAG WARNING LIGHT STARTED TO GO ON AND VEHICLE WAS TAKEN TO DEALER FOR A CHECK ON AIRBAG PROBLEM. SUPPOSEDLY FIXED, HOWEVER ONE WEEK LATER HAD TO RETURN VEHICLE TO DEALER DUE TO AIRBAG WARNING LIGHT AGAIN GOING ON. PROBLEM SUPPOSEDLY FIXED BY TIGHTENING LOOSE WIRRE CABLES IN CABLE HARNESS BUT ONE MONTH LATER RETURNED VEHICLE AGAIN AS AIR BAG WARNING WAS AGAIN COMING ON AND THERE WAS CONCERN AS WE DIDN'T KNOW IF AIRBAG WOULD DEPLOY IF NEEDED OR WORSE MAY DEPLOY AT ANY TIME. ADVISED THAT CAUSE WAS EXCESSIVE ELECTRICAL RESISTANCE IN WIRE CABLE HARNESS AND DEFECTIVE SENSORS.SINCE THAT TIME THERE HAS BEEN NO FURTHER PROBLEM WITH AIRBAG READINESS WARNING. IN FALL OF 2012 A NEW PROBLEM STARTED WHICH AT FIRST I THOUGHT MIGHT BE DUE TO LEAVING PARKING BRAKE PARTIALLY ON. STEERING AT 40 MPH ALL OF A SUDDEN BECAME VERY DIFFICULT AND...

LAST YEAR I PURCHASED A 2011 FORD ESCAPE AND HAVE BEEN COMPLETELY DISSATISFIED WITH MY PURCHASE. THE SELLING DEALER, TOWER FORD IN GREAT NECK, NEW YORK HAS DONE ABSOLUTELY NOTHING TO HELP ME RECTIFY MY SERIOUS COMPLAINT AND CONCERNS WITH MY VEHICLE. ONE OF MY BIGGEST CONCERNS IS THAT THE TRANSMISSION SLIPS, THE ACCELERATOR PEDAL STICKS, THE BRAKES ARE VERY LOW, AND A SWISHING LIQUID NOISE IS HEARD IN THE FUEL TANK WHEN STOPPING, THE RIGHT SIDE REAR PASSENGER DOOR SQUEAKS, AND THE CENTER CONSOLE IS LOOSE. I'VE BROUGHT MY TRUCK BACK TO THIS DEALER MANY TIMES AND ALL I RECEIVE IS THAT THEY CAN NOT VERIFY MY COMPLAINT AND CONCERNS. I AM CONCERNED FOR MY FAMILY AND MY SAFETY. ANY HELP WOULD BE APPRECIATED. *JS